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#1
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I am in the process of editing and updating our executive and employee
contact information. Unfortunately the employee before me created alot of records by cloning and editing off of existing contact files. Now when I go to delete a record, not just one is deleted, but any records that has any connection whatsoever to the file is deleted is well, no matter the link. MY question is this: How can I disable the links between files in contacts, if I do not know the link that was utilized or created in the first place? Links may have been generated when a file was created, or the link was created later on through other data, i.e. notes, names, company info. I do not want to have to re-enter all of the information from scratch, but if it is the only way to be able to safely maintain and edit these files I will. Please send help ASAP!! |
#2
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Since Outlook doesn't store contact information in individual files, it's difficult to understand just what you're experiencing. Nor does it have any built-in linkage that deletes multiple items upon deletion of one item. Please provide information about your version of Outlook, the links you are describing, and the steps to reproduce the problem.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "beachgirl3" wrote in message ... I am in the process of editing and updating our executive and employee contact information. Unfortunately the employee before me created alot of records by cloning and editing off of existing contact files. Now when I go to delete a record, not just one is deleted, but any records that has any connection whatsoever to the file is deleted is well, no matter the link. MY question is this: How can I disable the links between files in contacts, if I do not know the link that was utilized or created in the first place? Links may have been generated when a file was created, or the link was created later on through other data, i.e. notes, names, company info. I do not want to have to re-enter all of the information from scratch, but if it is the only way to be able to safely maintain and edit these files I will. Please send help ASAP!! |
#3
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Hi Sue,
Thanks for getting back to me. Example: I was editing old employee information yesterday. I deleted only one employee from the folder. When I happened to be in my deleted files I noticed that approxiamtely 60+ additional contacts had been deleted as well, and not all of them were from the employee contact folder. I talked to other people in the company and this is not the first time that this has happened. Previous attempts in editing these folders have resulted in numerous additional files being deleted. The only thing that we can figure is that the file(s) that we are editing may have been created from cloning/over writing/editing an exsting file, vs. creating a new one from scratch. Since creating files this way may just continually compound the problem, we figure it would be impossible to decide what the common link was in the first place to avoid losing contact information. We have had intermittent problems throughout the company with this version of Outlook. Is it possible that the probram itself is corrupted, hence the problems with editing contact files? We currently run Microsoft Office 2003. I appreciate any help yor insight you can provide. Cheers Beachgirl3 "Sue Mosher [MVP-Outlook]" wrote: Since Outlook doesn't store contact information in individual files, it's difficult to understand just what you're experiencing. Nor does it have any built-in linkage that deletes multiple items upon deletion of one item. Please provide information about your version of Outlook, the links you are describing, and the steps to reproduce the problem. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "beachgirl3" wrote in message ... I am in the process of editing and updating our executive and employee contact information. Unfortunately the employee before me created alot of records by cloning and editing off of existing contact files. Now when I go to delete a record, not just one is deleted, but any records that has any connection whatsoever to the file is deleted is well, no matter the link. MY question is this: How can I disable the links between files in contacts, if I do not know the link that was utilized or created in the first place? Links may have been generated when a file was created, or the link was created later on through other data, i.e. notes, names, company info. I do not want to have to re-enter all of the information from scratch, but if it is the only way to be able to safely maintain and edit these files I will. Please send help ASAP!! |
#4
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Again, Outlook has no feature or bug that would delete 60 additional items as a result of deleting one item, nor does it store contacts as individual files. You haven't provided much of a description of "these folders."
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "beachgirl3" wrote in message ... Hi Sue, Thanks for getting back to me. Example: I was editing old employee information yesterday. I deleted only one employee from the folder. When I happened to be in my deleted files I noticed that approxiamtely 60+ additional contacts had been deleted as well, and not all of them were from the employee contact folder. I talked to other people in the company and this is not the first time that this has happened. Previous attempts in editing these folders have resulted in numerous additional files being deleted. The only thing that we can figure is that the file(s) that we are editing may have been created from cloning/over writing/editing an exsting file, vs. creating a new one from scratch. Since creating files this way may just continually compound the problem, we figure it would be impossible to decide what the common link was in the first place to avoid losing contact information. We have had intermittent problems throughout the company with this version of Outlook. Is it possible that the probram itself is corrupted, hence the problems with editing contact files? We currently run Microsoft Office 2003. I appreciate any help yor insight you can provide. Cheers Beachgirl3 "Sue Mosher [MVP-Outlook]" wrote: Since Outlook doesn't store contact information in individual files, it's difficult to understand just what you're experiencing. Nor does it have any built-in linkage that deletes multiple items upon deletion of one item. Please provide information about your version of Outlook, the links you are describing, and the steps to reproduce the problem. "beachgirl3" wrote in message ... I am in the process of editing and updating our executive and employee contact information. Unfortunately the employee before me created alot of records by cloning and editing off of existing contact files. Now when I go to delete a record, not just one is deleted, but any records that has any connection whatsoever to the file is deleted is well, no matter the link. MY question is this: How can I disable the links between files in contacts, if I do not know the link that was utilized or created in the first place? Links may have been generated when a file was created, or the link was created later on through other data, i.e. notes, names, company info. I do not want to have to re-enter all of the information from scratch, but if it is the only way to be able to safely maintain and edit these files I will. Please send help ASAP!! |
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