Mr. Valentine: Sir, I have read your posts to "Max" and tried your
suggestions to no avail. Still can't get Outlook 2003 to work with Vista. I
went to the "site" you noted and printed out the instructions. I must be
doing something wrong or don't understand the instructions. Can you be very
specific (and very simple) for a step by step (in dummy terms) in helping me?
Thanks in advance.

Start at the beginning with more information.
Was this a new, clean installation of Vista or an upgrade?
How did you install Office 2003?
How did you configure Outlook after you installed Office?
What exactly happens when you try to use Outlook?
--
Russ Valentine
[MVP-Outlook]
"DragonLady" wrote in message
...
Mr. Valentine: Sir, I have read your posts to "Max" and tried your
suggestions to no avail. Still can't get Outlook 2003 to work with Vista.
I
went to the "site" you noted and printed out the instructions. I must be
doing something wrong or don't understand the instructions. Can you be
very
specific (and very simple) for a step by step (in dummy terms) in helping
me?
Thanks in advance.

I purchased a new Dell computer that came with Vista. I have the original
CD's for MS Office Pro 2003 which has Outlook on it. (in the software suite)
I used the CD's to install MS Office Pro 2003 on the new Dell computer. The
software worked EXCEPT for Outlook. When I try to start Outlook a message
comes up to try starting in safe mode. The a message comes up saying "
Business contact manager has stopped working. Windows will close program and
notify you if solution is available." Then the program closes. I can always
replace my contacts if I could just get the program to work (open). Thanks
for any help you can offer.
DragonLady

"Russ Valentine [MVP-Outlook]" wrote:

Start at the beginning with more information.
Was this a new, clean installation of Vista or an upgrade?
How did you install Office 2003?
How did you configure Outlook after you installed Office?
What exactly happens when you try to use Outlook?
--
Russ Valentine
[MVP-Outlook]
"DragonLady" wrote in message
...
Mr. Valentine: Sir, I have read your posts to "Max" and tried your
suggestions to no avail. Still can't get Outlook 2003 to work with Vista.
I
went to the "site" you noted and printed out the instructions. I must be
doing something wrong or don't understand the instructions. Can you be
very
specific (and very simple) for a step by step (in dummy terms) in helping
me?
Thanks in advance.

There is still a lot of information missing. OEM's like Dell often load
their PC's with trial versions of software. Did you happen to check whether
Dell put a trial version of Office or Business Contact Manager on this PC?
Either would prevent your installing Outlook successfully and would explain
that error message. If so, your only recourse will be with Dell's support.
They created this problem.
Did you receive any error messages when you tried to install Office from
your old CD's?
--
Russ Valentine
[MVP-Outlook]
"DragonLady" wrote in message
...
I purchased a new Dell computer that came with Vista. I have the original
CD's for MS Office Pro 2003 which has Outlook on it. (in the software
suite)
I used the CD's to install MS Office Pro 2003 on the new Dell computer.
The
software worked EXCEPT for Outlook. When I try to start Outlook a message
comes up to try starting in safe mode. The a message comes up saying "
Business contact manager has stopped working. Windows will close program
and
notify you if solution is available." Then the program closes. I can
always
replace my contacts if I could just get the program to work (open). Thanks
for any help you can offer.
DragonLady

"Russ Valentine [MVP-Outlook]" wrote:

Start at the beginning with more information.
Was this a new, clean installation of Vista or an upgrade?
How did you install Office 2003?
How did you configure Outlook after you installed Office?
What exactly happens when you try to use Outlook?
--
Russ Valentine
[MVP-Outlook]
"DragonLady" wrote in message
...
Mr. Valentine: Sir, I have read your posts to "Max" and tried your
suggestions to no avail. Still can't get Outlook 2003 to work with
Vista.
I
went to the "site" you noted and printed out the instructions. I must
be
doing something wrong or don't understand the instructions. Can you be
very
specific (and very simple) for a step by step (in dummy terms) in
helping
me?
Thanks in advance.

I just sent a response and in the middle of sending it my internet connection
had a problem. I hope it made it through. Please let me know. Thanks
DragonLady

"Russ Valentine [MVP-Outlook]" wrote:

There is still a lot of information missing. OEM's like Dell often load
their PC's with trial versions of software. Did you happen to check whether
Dell put a trial version of Office or Business Contact Manager on this PC?
Either would prevent your installing Outlook successfully and would explain
that error message. If so, your only recourse will be with Dell's support.
They created this problem.
Did you receive any error messages when you tried to install Office from
your old CD's?
--
Russ Valentine
[MVP-Outlook]
"DragonLady" wrote in message
...
I purchased a new Dell computer that came with Vista. I have the original
CD's for MS Office Pro 2003 which has Outlook on it. (in the software
suite)
I used the CD's to install MS Office Pro 2003 on the new Dell computer.
The
software worked EXCEPT for Outlook. When I try to start Outlook a message
comes up to try starting in safe mode. The a message comes up saying "
Business contact manager has stopped working. Windows will close program
and
notify you if solution is available." Then the program closes. I can
always
replace my contacts if I could just get the program to work (open). Thanks
for any help you can offer.
DragonLady

"Russ Valentine [MVP-Outlook]" wrote:

Start at the beginning with more information.
Was this a new, clean installation of Vista or an upgrade?
How did you install Office 2003?
How did you configure Outlook after you installed Office?
What exactly happens when you try to use Outlook?
--
Russ Valentine
[MVP-Outlook]
"DragonLady" wrote in message
...
Mr. Valentine: Sir, I have read your posts to "Max" and tried your
suggestions to no avail. Still can't get Outlook 2003 to work with
Vista.
I
went to the "site" you noted and printed out the instructions. I must
be
doing something wrong or don't understand the instructions. Can you be
very
specific (and very simple) for a step by step (in dummy terms) in
helping
me?
Thanks in advance.

I'll try this again. Dell did NOT load any trial versions of Office or
Contact Manager. I removed MS Office Works that did come with the computer
since I had Office Pro. I just seems that if the entire suite worked with MS
XP that it should work with Vista. I had no problems or error messages when I
loaded Office on my new computer.
DragonLady

"Russ Valentine [MVP-Outlook]" wrote:

There is still a lot of information missing. OEM's like Dell often load
their PC's with trial versions of software. Did you happen to check whether
Dell put a trial version of Office or Business Contact Manager on this PC?
Either would prevent your installing Outlook successfully and would explain
that error message. If so, your only recourse will be with Dell's support.
They created this problem.
Did you receive any error messages when you tried to install Office from
your old CD's?
--
Russ Valentine
[MVP-Outlook]
"DragonLady" wrote in message
...
I purchased a new Dell computer that came with Vista. I have the original
CD's for MS Office Pro 2003 which has Outlook on it. (in the software
suite)
I used the CD's to install MS Office Pro 2003 on the new Dell computer.
The
software worked EXCEPT for Outlook. When I try to start Outlook a message
comes up to try starting in safe mode. The a message comes up saying "
Business contact manager has stopped working. Windows will close program
and
notify you if solution is available." Then the program closes. I can
always
replace my contacts if I could just get the program to work (open). Thanks
for any help you can offer.
DragonLady

"Russ Valentine [MVP-Outlook]" wrote:

Start at the beginning with more information.
Was this a new, clean installation of Vista or an upgrade?
How did you install Office 2003?
How did you configure Outlook after you installed Office?
What exactly happens when you try to use Outlook?
--
Russ Valentine
[MVP-Outlook]
"DragonLady" wrote in message
...
Mr. Valentine: Sir, I have read your posts to "Max" and tried your
suggestions to no avail. Still can't get Outlook 2003 to work with
Vista.
I
went to the "site" you noted and printed out the instructions. I must
be
doing something wrong or don't understand the instructions. Can you be
very
specific (and very simple) for a step by step (in dummy terms) in
helping
me?
Thanks in advance.

Sorry. This just doesn't fit with reality. Only you could know how Business
Contact Manager could be throwing an error message if it was never
installed. Office 2003 does not include BCM. There is more to this story
than you have been able to reveal. It does not sound like an issue we can
solve in this newsgroup without more accurate information.
--
Russ Valentine
[MVP-Outlook]
"DragonLady" wrote in message
...
I'll try this again. Dell did NOT load any trial versions of Office or
Contact Manager. I removed MS Office Works that did come with the computer
since I had Office Pro. I just seems that if the entire suite worked with
MS
XP that it should work with Vista. I had no problems or error messages
when I
loaded Office on my new computer.
DragonLady

"Russ Valentine [MVP-Outlook]" wrote:

There is still a lot of information missing. OEM's like Dell often load
their PC's with trial versions of software. Did you happen to check
whether
Dell put a trial version of Office or Business Contact Manager on this
PC?
Either would prevent your installing Outlook successfully and would
explain
that error message. If so, your only recourse will be with Dell's
support.
They created this problem.
Did you receive any error messages when you tried to install Office from
your old CD's?
--
Russ Valentine
[MVP-Outlook]
"DragonLady" wrote in message
...
I purchased a new Dell computer that came with Vista. I have the
original
CD's for MS Office Pro 2003 which has Outlook on it. (in the software
suite)
I used the CD's to install MS Office Pro 2003 on the new Dell computer.
The
software worked EXCEPT for Outlook. When I try to start Outlook a
message
comes up to try starting in safe mode. The a message comes up saying "
Business contact manager has stopped working. Windows will close
program
and
notify you if solution is available." Then the program closes. I can
always
replace my contacts if I could just get the program to work (open).
Thanks
for any help you can offer.
DragonLady

"Russ Valentine [MVP-Outlook]" wrote:

Start at the beginning with more information.
Was this a new, clean installation of Vista or an upgrade?
How did you install Office 2003?
How did you configure Outlook after you installed Office?
What exactly happens when you try to use Outlook?
--
Russ Valentine
[MVP-Outlook]
"DragonLady" wrote in message
...
Mr. Valentine: Sir, I have read your posts to "Max" and tried your
suggestions to no avail. Still can't get Outlook 2003 to work with
Vista.
I
went to the "site" you noted and printed out the instructions. I
must
be
doing something wrong or don't understand the instructions. Can you
be
very
specific (and very simple) for a step by step (in dummy terms) in
helping
me?
Thanks in advance.