When selecting the UPDATE option for an Outlook 2007 distribution list, the
list does NOT update. We also had this problem in earlier versions of
Outlook. For example, we change the email address for one of the contacts
in the distribution list, open the distribution list and select the update
function, but the email address is not updated for that contact. We have
tried updating both without selecting a contact and with selecting all
contacts. Any suggestions on what the problem might be?

You haven't been paying attention.
Update Now has never worked and never will.
Distribution Lists are considered one of Outlook's most permanent bugs.
--
Russ Valentine
[MVP-Outlook]
"Blue Max" wrote in message
news
When selecting the UPDATE option for an Outlook 2007 distribution list,
the list does NOT update. We also had this problem in earlier versions of
Outlook. For example, we change the email address for one of the contacts
in the distribution list, open the distribution list and select the update
function, but the email address is not updated for that contact. We have
tried updating both without selecting a contact and with selecting all
contacts. Any suggestions on what the problem might be?

I am sorry to hear that the 'Update Now' feature does not work, especially
since it could be a great asset to users. Oddly, it has worked sporatically
for us in the past. As to the balance of your comments, it sounds like you
are justifiably critical of Microsoft's lack of responsiveness to issues of
this nature. We tend to agree with you and often wonder what it takes for
Microsoft to fix a problem? If it doesn't work, and they don't intend to
fix it, then they really should delete the feature. Such oversights
generate unnecessary levels of user frustration and consumer disloyalty.

**************
"Russ Valentine [MVP-Outlook]" wrote in message
...
You haven't been paying attention.
Update Now has never worked and never will.
Distribution Lists are considered one of Outlook's most permanent bugs.
--
Russ Valentine
[MVP-Outlook]
"Blue Max" wrote in message
news
When selecting the UPDATE option for an Outlook 2007 distribution list,
the list does NOT update. We also had this problem in earlier versions
of Outlook. For example, we change the email address for one of the
contacts in the distribution list, open the distribution list and select
the update function, but the email address is not updated for that
contact. We have tried updating both without selecting a contact and
with selecting all contacts. Any suggestions on what the problem might
be?

Update Now has only worked randomly and sporadically from the beginning,
which of course makes it useless. Distribution Lists have never been a
reliable feature.
Here is a clue for you. Microsoft is not stupid and it is not unresponsive
to user needs. When a feature like this is ignored and never fixed so that
it has functionality, it is because Microsoft has decided demote it and
replace it with better alternatives--and it has. Most of us saw this years
ago and migrated away from using DL's and use Categories or separate Contact
subfolders instead. DL's are a legacy utility that did not survive the
migration from the proprietary Exchange environment to the world of Internet
Mail Transports.
--
Russ Valentine
[MVP-Outlook]
"Blue Max" wrote in message
...
I am sorry to hear that the 'Update Now' feature does not work, especially
since it could be a great asset to users. Oddly, it has worked
sporatically for us in the past. As to the balance of your comments, it
sounds like you are justifiably critical of Microsoft's lack of
responsiveness to issues of this nature. We tend to agree with you and
often wonder what it takes for Microsoft to fix a problem? If it doesn't
work, and they don't intend to fix it, then they really should delete the
feature. Such oversights generate unnecessary levels of user frustration
and consumer disloyalty.

**************
"Russ Valentine [MVP-Outlook]" wrote in message
...
You haven't been paying attention.
Update Now has never worked and never will.
Distribution Lists are considered one of Outlook's most permanent bugs.
--
Russ Valentine
[MVP-Outlook]
"Blue Max" wrote in message
news
When selecting the UPDATE option for an Outlook 2007 distribution list,
the list does NOT update. We also had this problem in earlier versions
of Outlook. For example, we change the email address for one of the
contacts in the distribution list, open the distribution list and select
the update function, but the email address is not updated for that
contact. We have tried updating both without selecting a contact and
with selecting all contacts. Any suggestions on what the problem might
be?