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When I create a journal entry for an e-mail, either manually or
automatically, it sometimes appears in two contacts' activities, one correct, the other incorrect. If I delete the journal entry in the incorrect contact, it disappears from the correct contact too, so it is really only one journal entry. If I examine the journal entry itself, ir makes reference to only the correct contact, so I don't see why it appears in the other. By the way, I am working in Outlook 2003, and this problem didn't occur in 97. It may be related to the fact that I used to create new contacts by making a copy of a similar contact entry, and modifying the copy. Any ideas anyone? -- Ken |
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