I did not corupt the profile. It has not worked since i transfered, following
Mircrosofts instructions, my Outlook.pst file over from Office 2003 to 2007.
The deleteing i referred to was found in another discussion group. So I tried
to do it and it would not work.
I am looking for help to fix it, if you don't have any ideas, can you please
suggest who I can contact.
Thank you.


"Russ Valentine [MVP-Outlook]" wrote:

Outlook 2007 is still new, so it is still essentially a beta. Normally one
does not need to delete the address book service unless they corrupted their
profile in the first place. Did you? If so, you will need to create a new
profile.
--
Russ Valentine
[MVP-Outlook]
"Dave B" wrote in message
...
Sorry for not being more specific, it is Office 2007 I am having problems
with. Yes the link you sent is what I tried previously (listed below).
- In the tools/account settings/address tab, it shows "Outlook Address
Book"
MAPI....this cannot be deleted.
- In the file/folder/properties/outlookaddressbook , it does not let me
tick
the box "show this folder as an e-mail address book"

I am not really sure what I need to do next.

Thank you for your assistance.




"Russ Valentine [MVP-Outlook]" wrote:

You should provide information when you post. You provided none. What is
it
you think Microsoft suggested that didn't work? Everything I've seen
works
just fine, including this:
http://support.microsoft.com/default...Product=ol2002


--
Russ Valentine
[MVP-Outlook]
"Dave B" Dave wrote in message
...

All contacts show in CONTACTS but none show in the ADDRESS BOOK or when
you're in an e-mail and want to use c.c., b.c.c. I have tried what
Mircosoft
suggests as a fix but it doesn't work.

Dave B wrote:

I did not corupt the profile. It has not worked since i transfered,
following Mircrosofts instructions, my Outlook.pst file over from
Office 2003 to 2007. The deleteing i referred to was found in another
discussion group. So I tried to do it and it would not work.
I am looking for help to fix it, if you don't have any ideas, can you
please suggest who I can contact.

Unfortunately, your best approach with OL 2007 is to create a new mail
profile. It's not all that difficult.
--
Brian Tillman

Thanks for your straight answer Brian. Can you give me some instructions on
what I need to do?

Thanks,
Dave

"Brian Tillman" wrote:

Dave B wrote:

I did not corupt the profile. It has not worked since i transfered,
following Mircrosofts instructions, my Outlook.pst file over from
Office 2003 to 2007. The deleteing i referred to was found in another
discussion group. So I tried to do it and it would not work.
I am looking for help to fix it, if you don't have any ideas, can you
please suggest who I can contact.

Unfortunately, your best approach with OL 2007 is to create a new mail
profile. It's not all that difficult.
--
Brian Tillman

Dave B wrote:

Thanks for your straight answer Brian. Can you give me some
instructions on what I need to do?

See Microsoft's Knowledgebase:
http://support.microsoft.com/kb/829918/en-us

See this as well:
http://www.howto-outlook.com/faq/newprofile.htm
--
Brian Tillman

What other help did you need? I told you what you had to do: create a new
profile.
http://support.microsoft.com/default...roduct=out2003
However, you had better be more clear on how you migrated your data so we
can figure out what you did wrong. Otherwise you'll corrupt this new profile
as well.
--
Russ Valentine
[MVP-Outlook]
"Dave B" wrote in message
...
I did not corupt the profile. It has not worked since i transfered,
following
Mircrosofts instructions, my Outlook.pst file over from Office 2003 to
2007.
The deleteing i referred to was found in another discussion group. So I
tried
to do it and it would not work.
I am looking for help to fix it, if you don't have any ideas, can you
please
suggest who I can contact.
Thank you.


"Russ Valentine [MVP-Outlook]" wrote:

Outlook 2007 is still new, so it is still essentially a beta. Normally
one
does not need to delete the address book service unless they corrupted
their
profile in the first place. Did you? If so, you will need to create a new
profile.
--
Russ Valentine
[MVP-Outlook]
"Dave B" wrote in message
...
Sorry for not being more specific, it is Office 2007 I am having
problems
with. Yes the link you sent is what I tried previously (listed below).
- In the tools/account settings/address tab, it shows "Outlook Address
Book"
MAPI....this cannot be deleted.
- In the file/folder/properties/outlookaddressbook , it does not let me
tick
the box "show this folder as an e-mail address book"

I am not really sure what I need to do next.

Thank you for your assistance.




"Russ Valentine [MVP-Outlook]" wrote:

You should provide information when you post. You provided none. What
is
it
you think Microsoft suggested that didn't work? Everything I've seen
works
just fine, including this:
http://support.microsoft.com/default...Product=ol2002


--
Russ Valentine
[MVP-Outlook]
"Dave B" Dave wrote in message
...

All contacts show in CONTACTS but none show in the ADDRESS BOOK or
when
you're in an e-mail and want to use c.c., b.c.c. I have tried what
Mircosoft
suggests as a fix but it doesn't work.

Thank you for your help Russ & Brian. I was able to get my address book
back......without corupting it as you say. By the way I originally followed
the instructions supplied with Windows Easy Transfer to move my .pst files
and all doucuments. I worked great other then the address book problem.

Dave

p.s. Russ you need to lighten up a bit...we all don't know as much as you do
about these programs.

"Russ Valentine [MVP-Outlook]" wrote:

What other help did you need? I told you what you had to do: create a new
profile.
http://support.microsoft.com/default...roduct=out2003
However, you had better be more clear on how you migrated your data so we
can figure out what you did wrong. Otherwise you'll corrupt this new profile
as well.
--
Russ Valentine
[MVP-Outlook]
"Dave B" wrote in message
...
I did not corupt the profile. It has not worked since i transfered,
following
Mircrosofts instructions, my Outlook.pst file over from Office 2003 to
2007.
The deleteing i referred to was found in another discussion group. So I
tried
to do it and it would not work.
I am looking for help to fix it, if you don't have any ideas, can you
please
suggest who I can contact.
Thank you.


"Russ Valentine [MVP-Outlook]" wrote:

Outlook 2007 is still new, so it is still essentially a beta. Normally
one
does not need to delete the address book service unless they corrupted
their
profile in the first place. Did you? If so, you will need to create a new
profile.
--
Russ Valentine
[MVP-Outlook]
"Dave B" wrote in message
...
Sorry for not being more specific, it is Office 2007 I am having
problems
with. Yes the link you sent is what I tried previously (listed below).
- In the tools/account settings/address tab, it shows "Outlook Address
Book"
MAPI....this cannot be deleted.
- In the file/folder/properties/outlookaddressbook , it does not let me
tick
the box "show this folder as an e-mail address book"

I am not really sure what I need to do next.

Thank you for your assistance.




"Russ Valentine [MVP-Outlook]" wrote:

You should provide information when you post. You provided none. What
is
it
you think Microsoft suggested that didn't work? Everything I've seen
works
just fine, including this:
http://support.microsoft.com/default...Product=ol2002


--
Russ Valentine
[MVP-Outlook]
"Dave B" Dave wrote in message
...

All contacts show in CONTACTS but none show in the ADDRESS BOOK or
when
you're in an e-mail and want to use c.c., b.c.c. I have tried what
Mircosoft
suggests as a fix but it doesn't work.

Dave B wrote:

Thank you for your help Russ & Brian. I was able to get my address
book back......without corupting it as you say. By the way I
originally followed the instructions supplied with Windows Easy
Transfer to move my .pst files and all doucuments. I worked great
other then the address book problem.

The Windows Easy Transfer tool doesn't handle Outlook data well and we've
said so multiple times in these Outlook newsgroups.
--
Brian Tillman

Aha.. That explains it. WET does not work with Outlook 2007 and has been a
poor choice for every version of Outlook. Data migration with Outlook has
become a nearly impossible task. Any method that makes sense or is
intuitive must be avoided. The only method that works is to open the PST
file in Outlook, set it as the default, restart Outlook, then close the
first PST file that Outlook created.
--
Russ Valentine
[MVP-Outlook]
"Dave B" wrote in message
...
Thank you for your help Russ & Brian. I was able to get my address book
back......without corupting it as you say. By the way I originally
followed
the instructions supplied with Windows Easy Transfer to move my .pst files
and all doucuments. I worked great other then the address book problem.

Dave

p.s. Russ you need to lighten up a bit...we all don't know as much as you
do
about these programs.

"Russ Valentine [MVP-Outlook]" wrote:

What other help did you need? I told you what you had to do: create a new
profile.
http://support.microsoft.com/default...roduct=out2003
However, you had better be more clear on how you migrated your data so we
can figure out what you did wrong. Otherwise you'll corrupt this new
profile
as well.
--
Russ Valentine
[MVP-Outlook]
"Dave B" wrote in message
...
I did not corupt the profile. It has not worked since i transfered,
following
Mircrosofts instructions, my Outlook.pst file over from Office 2003 to
2007.
The deleteing i referred to was found in another discussion group. So I
tried
to do it and it would not work.
I am looking for help to fix it, if you don't have any ideas, can you
please
suggest who I can contact.
Thank you.


"Russ Valentine [MVP-Outlook]" wrote:

Outlook 2007 is still new, so it is still essentially a beta. Normally
one
does not need to delete the address book service unless they corrupted
their
profile in the first place. Did you? If so, you will need to create a
new
profile.
--
Russ Valentine
[MVP-Outlook]
"Dave B" wrote in message
...
Sorry for not being more specific, it is Office 2007 I am having
problems
with. Yes the link you sent is what I tried previously (listed
below).
- In the tools/account settings/address tab, it shows "Outlook
Address
Book"
MAPI....this cannot be deleted.
- In the file/folder/properties/outlookaddressbook , it does not let
me
tick
the box "show this folder as an e-mail address book"

I am not really sure what I need to do next.

Thank you for your assistance.




"Russ Valentine [MVP-Outlook]" wrote:

You should provide information when you post. You provided none.
What
is
it
you think Microsoft suggested that didn't work? Everything I've
seen
works
just fine, including this:
http://support.microsoft.com/default...Product=ol2002


--
Russ Valentine
[MVP-Outlook]
"Dave B" Dave wrote in message
...

All contacts show in CONTACTS but none show in the ADDRESS BOOK
or
when
you're in an e-mail and want to use c.c., b.c.c. I have tried
what
Mircosoft
suggests as a fix but it doesn't work.

I've been trying to fix this same problem for a long time. I desperately
want to follow your advice but I need to know what you are talking about when
you refer to two files; "the PST file in Outlook" "the first PST file that
Outlook created"

"Russ Valentine [MVP-Outlook]" wrote:

Aha.. That explains it. WET does not work with Outlook 2007 and has been a
poor choice for every version of Outlook. Data migration with Outlook has
become a nearly impossible task. Any method that makes sense or is
intuitive must be avoided. The only method that works is to open the PST
file in Outlook, set it as the default, restart Outlook, then close the
first PST file that Outlook created.
--
Russ Valentine
[MVP-Outlook]
"Dave B" wrote in message
...
Thank you for your help Russ & Brian. I was able to get my address book
back......without corupting it as you say. By the way I originally
followed
the instructions supplied with Windows Easy Transfer to move my .pst files
and all doucuments. I worked great other then the address book problem.

Dave

p.s. Russ you need to lighten up a bit...we all don't know as much as you
do
about these programs.

"Russ Valentine [MVP-Outlook]" wrote:

What other help did you need? I told you what you had to do: create a new
profile.
http://support.microsoft.com/default...roduct=out2003
However, you had better be more clear on how you migrated your data so we
can figure out what you did wrong. Otherwise you'll corrupt this new
profile
as well.
--
Russ Valentine
[MVP-Outlook]
"Dave B" wrote in message
...
I did not corupt the profile. It has not worked since i transfered,
following
Mircrosofts instructions, my Outlook.pst file over from Office 2003 to
2007.
The deleteing i referred to was found in another discussion group. So I
tried
to do it and it would not work.
I am looking for help to fix it, if you don't have any ideas, can you
please
suggest who I can contact.
Thank you.


"Russ Valentine [MVP-Outlook]" wrote:

Outlook 2007 is still new, so it is still essentially a beta. Normally
one
does not need to delete the address book service unless they corrupted
their
profile in the first place. Did you? If so, you will need to create a
new
profile.
--
Russ Valentine
[MVP-Outlook]
"Dave B" wrote in message
...
Sorry for not being more specific, it is Office 2007 I am having
problems
with. Yes the link you sent is what I tried previously (listed
below).
- In the tools/account settings/address tab, it shows "Outlook
Address
Book"
MAPI....this cannot be deleted.
- In the file/folder/properties/outlookaddressbook , it does not let
me
tick
the box "show this folder as an e-mail address book"

I am not really sure what I need to do next.

Thank you for your assistance.




"Russ Valentine [MVP-Outlook]" wrote:

You should provide information when you post. You provided none.
What
is
it
you think Microsoft suggested that didn't work? Everything I've
seen
works
just fine, including this:
http://support.microsoft.com/default...Product=ol2002


--
Russ Valentine
[MVP-Outlook]
"Dave B" Dave wrote in message
...

All contacts show in CONTACTS but none show in the ADDRESS BOOK
or
when
you're in an e-mail and want to use c.c., b.c.c. I have tried
what
Mircosoft
suggests as a fix but it doesn't work.

Some versions of Outlook create a new PST file by default when you create a
new profile. That may not be the file you intend to use.
We have no idea what version of Outlook you are using or what problem you
are having.

--
Russ Valentine
[MVP-Outlook]
"Josh M" Josh wrote in message
...
I've been trying to fix this same problem for a long time. I desperately
want to follow your advice but I need to know what you are talking about
when
you refer to two files; "the PST file in Outlook" "the first PST file that
Outlook created"

"Russ Valentine [MVP-Outlook]" wrote:

Aha.. That explains it. WET does not work with Outlook 2007 and has been
a
poor choice for every version of Outlook. Data migration with Outlook has
become a nearly impossible task. Any method that makes sense or is
intuitive must be avoided. The only method that works is to open the PST
file in Outlook, set it as the default, restart Outlook, then close the
first PST file that Outlook created.
--
Russ Valentine
[MVP-Outlook]
"Dave B" wrote in message
...
Thank you for your help Russ & Brian. I was able to get my address book
back......without corupting it as you say. By the way I originally
followed
the instructions supplied with Windows Easy Transfer to move my .pst
files
and all doucuments. I worked great other then the address book problem.

Dave

p.s. Russ you need to lighten up a bit...we all don't know as much as
you
do
about these programs.

"Russ Valentine [MVP-Outlook]" wrote:

What other help did you need? I told you what you had to do: create a
new
profile.
http://support.microsoft.com/default...roduct=out2003
However, you had better be more clear on how you migrated your data so
we
can figure out what you did wrong. Otherwise you'll corrupt this new
profile
as well.
--
Russ Valentine
[MVP-Outlook]
"Dave B" wrote in message
...
I did not corupt the profile. It has not worked since i transfered,
following
Mircrosofts instructions, my Outlook.pst file over from Office 2003
to
2007.
The deleteing i referred to was found in another discussion group.
So I
tried
to do it and it would not work.
I am looking for help to fix it, if you don't have any ideas, can
you
please
suggest who I can contact.
Thank you.


"Russ Valentine [MVP-Outlook]" wrote:

Outlook 2007 is still new, so it is still essentially a beta.
Normally
one
does not need to delete the address book service unless they
corrupted
their
profile in the first place. Did you? If so, you will need to create
a
new
profile.
--
Russ Valentine
[MVP-Outlook]
"Dave B" wrote in message
...
Sorry for not being more specific, it is Office 2007 I am having
problems
with. Yes the link you sent is what I tried previously (listed
below).
- In the tools/account settings/address tab, it shows "Outlook
Address
Book"
MAPI....this cannot be deleted.
- In the file/folder/properties/outlookaddressbook , it does not
let
me
tick
the box "show this folder as an e-mail address book"

I am not really sure what I need to do next.

Thank you for your assistance.




"Russ Valentine [MVP-Outlook]" wrote:

You should provide information when you post. You provided none.
What
is
it
you think Microsoft suggested that didn't work? Everything I've
seen
works
just fine, including this:
http://support.microsoft.com/default...Product=ol2002


--
Russ Valentine
[MVP-Outlook]
"Dave B" Dave wrote in message
...

All contacts show in CONTACTS but none show in the ADDRESS
BOOK
or
when
you're in an e-mail and want to use c.c., b.c.c. I have tried
what
Mircosoft
suggests as a fix but it doesn't work.