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#1
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After installing office 2003 on a new vista premium system, Outlook 2003
gets a "stopped working" message while trying to open. The culprit is outlookaddin.dll and when disabled outlook works ok except every time I open outlook, I have to acknowledge the license agreement. I reinstalled, no help. I then ran the install cleanup utility from Microsoft, still no help. Anyone have any ideas? BC |
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#2
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Tried renaming extend.dat?
-- Russ Valentine [MVP-Outlook] "Coddington" wrote in message ... After installing office 2003 on a new vista premium system, Outlook 2003 gets a "stopped working" message while trying to open. The culprit is outlookaddin.dll and when disabled outlook works ok except every time I open outlook, I have to acknowledge the license agreement. I reinstalled, no help. I then ran the install cleanup utility from Microsoft, still no help. Anyone have any ideas? BC |
#3
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This did not help, I still have to accept the license agreement every time
Outlook opens. BC "Russ Valentine [MVP-Outlook]" wrote in message ... Tried renaming extend.dat? -- Russ Valentine [MVP-Outlook] "Coddington" wrote in message ... After installing office 2003 on a new vista premium system, Outlook 2003 gets a "stopped working" message while trying to open. The culprit is outlookaddin.dll and when disabled outlook works ok except every time I open outlook, I have to acknowledge the license agreement. I reinstalled, no help. I then ran the install cleanup utility from Microsoft, still no help. Anyone have any ideas? BC |
#4
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New one on me. Try posting more precise steps to repro in an Office group
where these issues are handled. -- Russ Valentine [MVP-Outlook] "Coddington" wrote in message ... This did not help, I still have to accept the license agreement every time Outlook opens. BC "Russ Valentine [MVP-Outlook]" wrote in message ... Tried renaming extend.dat? -- Russ Valentine [MVP-Outlook] "Coddington" wrote in message ... After installing office 2003 on a new vista premium system, Outlook 2003 gets a "stopped working" message while trying to open. The culprit is outlookaddin.dll and when disabled outlook works ok except every time I open outlook, I have to acknowledge the license agreement. I reinstalled, no help. I then ran the install cleanup utility from Microsoft, still no help. Anyone have any ideas? BC |
#5
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are you logged in as a user? try logging in as admin and accepting it.
-- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Coddington" wrote in message ... After installing office 2003 on a new vista premium system, Outlook 2003 gets a "stopped working" message while trying to open. The culprit is outlookaddin.dll and when disabled outlook works ok except every time I open outlook, I have to acknowledge the license agreement. I reinstalled, no help. I then ran the install cleanup utility from Microsoft, still no help. Anyone have any ideas? BC |
#7
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Problem solved!
See http://support.microsoft.com/?kbid=884202 for the solution. Thanks for all the suggestions. BC "Diane Poremsky" wrote in message ... are you logged in as a user? try logging in as admin and accepting it. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Coddington" wrote in message ... After installing office 2003 on a new vista premium system, Outlook 2003 gets a "stopped working" message while trying to open. The culprit is outlookaddin.dll and when disabled outlook works ok except every time I open outlook, I have to acknowledge the license agreement. I reinstalled, no help. I then ran the install cleanup utility from Microsoft, still no help. Anyone have any ideas? BC |
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