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I have a user that has a pretty big contacts list in Outlook 2003. It is
visible in Outlook under"contacts" in the bottom right hand corner grouped with "Mail", "Calendar" etc. When I go up to the address book and look for "Contacts" it is not listed. I have found the option to add this into the address books list, but it appears greyed out and will not let me add "Contacts" to the address books list. ....Any ideas? Office Pro 2003 SP2, all updates applied. Thanks, Shawn- |
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Shawn wrote:
I have a user that has a pretty big contacts list in Outlook 2003. It is visible in Outlook under"contacts" in the bottom right hand corner grouped with "Mail", "Calendar" etc. When I go up to the address book and look for "Contacts" it is not listed. I have found the option to add this into the address books list, but it appears greyed out and will not let me add "Contacts" to the address books list. ....Any ideas? Office Pro 2003 SP2, all updates applied. Configure the Outlook Address Book service correctly. http://support.microsoft.com/kb/287563/en-us -- Brian Tillman |
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Thanks Brian,
when I go to add the contacts the check box is greyed out in the properties of the contacts folder. it seems like the address book service is not installed or broken. Any ideas? Should I just try a repair of office or creat new email profile from scratch and move all of his PSTs? "Brian Tillman" wrote: Shawn wrote: I have a user that has a pretty big contacts list in Outlook 2003. It is visible in Outlook under"contacts" in the bottom right hand corner grouped with "Mail", "Calendar" etc. When I go up to the address book and look for "Contacts" it is not listed. I have found the option to add this into the address books list, but it appears greyed out and will not let me add "Contacts" to the address books list. ....Any ideas? Office Pro 2003 SP2, all updates applied. Configure the Outlook Address Book service correctly. http://support.microsoft.com/kb/287563/en-us -- Brian Tillman |
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Shawn wrote:
when I go to add the contacts the check box is greyed out in the properties of the contacts folder. it seems like the address book service is not installed or broken. Any ideas? Sure. Read the article whose URL I supplied and add the Outlook Address Book service to your mail profile. -- Brian Tillman [MVP-Outlook] |
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