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#1
August 24th 07, 06:34 PM
posted to microsoft.public.outlook.contacts
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Lost connection to Contacts with Outlook emails
Installed Office 2007, didnt' like it, un-install 2007, and re-installed 2003.
Problem - Outlook email (new, reply or forward) couldn't find Contacts anymore. All Contacts data is still in Contacts module. Question - how can I connect Contacts to Outlook email system? -- Sol N 
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#2
August 24th 07, 09:49 PM
posted to microsoft.public.outlook.contacts
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Lost connection to Contacts with Outlook emails
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update your Outlook version or operating system. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. More details available he http://support.microsoft.com/default...Product=ol2002 In your case, you will likely encounter far more difficult problems. Outlook can barely survive an upgrade installation. It almost never survives an upgrade/reversion unless you have been very careful to create a new profile with each version change and to remove each version completely. -- Russ Valentine [MVP-Outlook] "Sol N" wrote in message ... Installed Office 2007, didnt' like it, un-install 2007, and re-installed 2003. Problem - Outlook email (new, reply or forward) couldn't find Contacts anymore. All Contacts data is still in Contacts module. Question - how can I connect Contacts to Outlook email system? -- Sol N
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#3
August 25th 07, 06:02 AM
posted to microsoft.public.outlook.contacts
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Lost connection to Contacts with Outlook emails
Your instruction is good, but didn't solve my problem.
Outlook Address Book is not present. When I go to add it, no outlook Address Book is available. please help. -- Sol N "Russ Valentine [MVP-Outlook]" wrote: It is not unusual for the Outlook Address Book to "lose track" of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or operating system. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. More details available he http://support.microsoft.com/default...Product=ol2002 In your case, you will likely encounter far more difficult problems. Outlook can barely survive an upgrade installation. It almost never survives an upgrade/reversion unless you have been very careful to create a new profile with each version change and to remove each version completely. -- Russ Valentine [MVP-Outlook] "Sol N" wrote in message ... Installed Office 2007, didnt' like it, un-install 2007, and re-installed 2003. Problem - Outlook email (new, reply or forward) couldn't find Contacts anymore. All Contacts data is still in Contacts module. Question - how can I connect Contacts to Outlook email system? -- Sol N
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#4
August 25th 07, 01:20 PM
posted to microsoft.public.outlook.contacts
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Lost connection to Contacts with Outlook emails
Then clarify the steps you are using. We cannot tell what you are doing
wrong. The instructions work for everyone else. -- Russ Valentine [MVP-Outlook] "Sol N" wrote in message ... Your instruction is good, but didn't solve my problem. Outlook Address Book is not present. When I go to add it, no outlook Address Book is available. please help. -- Sol N "Russ Valentine [MVP-Outlook]" wrote: It is not unusual for the Outlook Address Book to "lose track" of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or operating system. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. More details available he http://support.microsoft.com/default...Product=ol2002 In your case, you will likely encounter far more difficult problems. Outlook can barely survive an upgrade installation. It almost never survives an upgrade/reversion unless you have been very careful to create a new profile with each version change and to remove each version completely. -- Russ Valentine [MVP-Outlook] "Sol N" wrote in message ... Installed Office 2007, didnt' like it, un-install 2007, and re-installed 2003. Problem - Outlook email (new, reply or forward) couldn't find Contacts anymore. All Contacts data is still in Contacts module. Question - how can I connect Contacts to Outlook email system? -- Sol N
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#5
August 25th 07, 05:06 PM
posted to microsoft.public.outlook.contacts
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Lost connection to Contacts with Outlook emails
1. Un-installed Office 2007 (this is a new laptop, OS and Office), Contacts,
Address Book worked. No problem at that time. 2. Install Office 2003. In Outlook email, it couldn't locate Address Book or Contacts. (The Contacts module works, but not in email). 3. I followed your instruction, the Contacts/properties e-mail Address Book is greyed out. 4. In email accounts, choose View or change existing directories or address book, Additonal Address Book is "blank". Nothing for me to choose from. All my contacts data is in my Contacts folder. But I couldn't link that to Outlook email. Please help. -- Sol N "Russ Valentine [MVP-Outlook]" wrote: Then clarify the steps you are using. We cannot tell what you are doing wrong. The instructions work for everyone else. -- Russ Valentine [MVP-Outlook] "Sol N" wrote in message ... Your instruction is good, but didn't solve my problem. Outlook Address Book is not present. When I go to add it, no outlook Address Book is available. please help. -- Sol N "Russ Valentine [MVP-Outlook]" wrote: It is not unusual for the Outlook Address Book to "lose track" of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or operating system. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. More details available he http://support.microsoft.com/default...Product=ol2002 In your case, you will likely encounter far more difficult problems. Outlook can barely survive an upgrade installation. It almost never survives an upgrade/reversion unless you have been very careful to create a new profile with each version change and to remove each version completely. -- Russ Valentine [MVP-Outlook] "Sol N" wrote in message ... Installed Office 2007, didnt' like it, un-install 2007, and re-installed 2003. Problem - Outlook email (new, reply or forward) couldn't find Contacts anymore. All Contacts data is still in Contacts module. Question - how can I connect Contacts to Outlook email system? -- Sol N
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#6
August 25th 07, 07:42 PM
posted to microsoft.public.outlook.contacts
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Lost connection to Contacts with Outlook emails
You failed to create a new profile as I told you you must.
-- Russ Valentine [MVP-Outlook] "Sol N" wrote in message ... 1. Un-installed Office 2007 (this is a new laptop, OS and Office), Contacts, Address Book worked. No problem at that time. 2. Install Office 2003. In Outlook email, it couldn't locate Address Book or Contacts. (The Contacts module works, but not in email). 3. I followed your instruction, the Contacts/properties e-mail Address Book is greyed out. 4. In email accounts, choose View or change existing directories or address book, Additonal Address Book is "blank". Nothing for me to choose from. All my contacts data is in my Contacts folder. But I couldn't link that to Outlook email. Please help. -- Sol N "Russ Valentine [MVP-Outlook]" wrote: Then clarify the steps you are using. We cannot tell what you are doing wrong. The instructions work for everyone else. -- Russ Valentine [MVP-Outlook] "Sol N" wrote in message ... Your instruction is good, but didn't solve my problem. Outlook Address Book is not present. When I go to add it, no outlook Address Book is available. please help. -- Sol N "Russ Valentine [MVP-Outlook]" wrote: It is not unusual for the Outlook Address Book to "lose track" of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or operating system. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. More details available he http://support.microsoft.com/default...Product=ol2002 In your case, you will likely encounter far more difficult problems. Outlook can barely survive an upgrade installation. It almost never survives an upgrade/reversion unless you have been very careful to create a new profile with each version change and to remove each version completely. -- Russ Valentine [MVP-Outlook] "Sol N" wrote in message ... Installed Office 2007, didnt' like it, un-install 2007, and re-installed 2003. Problem - Outlook email (new, reply or forward) couldn't find Contacts anymore. All Contacts data is still in Contacts module. Question - how can I connect Contacts to Outlook email system? -- Sol N
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#7
August 25th 07, 08:22 PM
posted to microsoft.public.outlook.contacts
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Lost connection to Contacts with Outlook emails
how do I create a profile?
-- Sol N "Russ Valentine [MVP-Outlook]" wrote: You failed to create a new profile as I told you you must. -- Russ Valentine [MVP-Outlook] "Sol N" wrote in message ... 1. Un-installed Office 2007 (this is a new laptop, OS and Office), Contacts, Address Book worked. No problem at that time. 2. Install Office 2003. In Outlook email, it couldn't locate Address Book or Contacts. (The Contacts module works, but not in email). 3. I followed your instruction, the Contacts/properties e-mail Address Book is greyed out. 4. In email accounts, choose View or change existing directories or address book, Additonal Address Book is "blank". Nothing for me to choose from. All my contacts data is in my Contacts folder. But I couldn't link that to Outlook email. Please help. -- Sol N "Russ Valentine [MVP-Outlook]" wrote: Then clarify the steps you are using. We cannot tell what you are doing wrong. The instructions work for everyone else. -- Russ Valentine [MVP-Outlook] "Sol N" wrote in message ... Your instruction is good, but didn't solve my problem. Outlook Address Book is not present. When I go to add it, no outlook Address Book is available. please help. -- Sol N "Russ Valentine [MVP-Outlook]" wrote: It is not unusual for the Outlook Address Book to "lose track" of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or operating system. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. More details available he http://support.microsoft.com/default...Product=ol2002 In your case, you will likely encounter far more difficult problems. Outlook can barely survive an upgrade installation. It almost never survives an upgrade/reversion unless you have been very careful to create a new profile with each version change and to remove each version completely. -- Russ Valentine [MVP-Outlook] "Sol N" wrote in message ... Installed Office 2007, didnt' like it, un-install 2007, and re-installed 2003. Problem - Outlook email (new, reply or forward) couldn't find Contacts anymore. All Contacts data is still in Contacts module. Question - how can I connect Contacts to Outlook email system? -- Sol N
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#8
August 25th 07, 09:41 PM
posted to microsoft.public.outlook.contacts
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Lost connection to Contacts with Outlook emails
Same as always.
http://support.microsoft.com/default...roduct=out2003 -- Russ Valentine [MVP-Outlook] "Sol N" wrote in message ... how do I create a profile? -- Sol N "Russ Valentine [MVP-Outlook]" wrote: You failed to create a new profile as I told you you must. -- Russ Valentine [MVP-Outlook] "Sol N" wrote in message ... 1. Un-installed Office 2007 (this is a new laptop, OS and Office), Contacts, Address Book worked. No problem at that time. 2. Install Office 2003. In Outlook email, it couldn't locate Address Book or Contacts. (The Contacts module works, but not in email). 3. I followed your instruction, the Contacts/properties e-mail Address Book is greyed out. 4. In email accounts, choose View or change existing directories or address book, Additonal Address Book is "blank". Nothing for me to choose from. All my contacts data is in my Contacts folder. But I couldn't link that to Outlook email. Please help. -- Sol N "Russ Valentine [MVP-Outlook]" wrote: Then clarify the steps you are using. We cannot tell what you are doing wrong. The instructions work for everyone else. -- Russ Valentine [MVP-Outlook] "Sol N" wrote in message ... Your instruction is good, but didn't solve my problem. Outlook Address Book is not present. When I go to add it, no outlook Address Book is available. please help. -- Sol N "Russ Valentine [MVP-Outlook]" wrote: It is not unusual for the Outlook Address Book to "lose track" of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or operating system. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. More details available he http://support.microsoft.com/default...Product=ol2002 In your case, you will likely encounter far more difficult problems. Outlook can barely survive an upgrade installation. It almost never survives an upgrade/reversion unless you have been very careful to create a new profile with each version change and to remove each version completely. -- Russ Valentine [MVP-Outlook] "Sol N" wrote in message ... Installed Office 2007, didnt' like it, un-install 2007, and re-installed 2003. Problem - Outlook email (new, reply or forward) couldn't find Contacts anymore. All Contacts data is still in Contacts module. Question - how can I connect Contacts to Outlook email system? -- Sol N
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#9
September 19th 07, 09:40 AM
posted to microsoft.public.outlook.contacts
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Lost connection to Contacts with Outlook emails
That was so helpful. I was doing everything I knew about but the grayed out
bar stumped me. It was working fine yesterday. Adding back the outlook address book did the trick. Thanks A ton. -- scanchick "Russ Valentine [MVP-Outlook]" wrote: It is not unusual for the Outlook Address Book to "lose track" of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or operating system. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. More details available he http://support.microsoft.com/default...Product=ol2002 In your case, you will likely encounter far more difficult problems. Outlook can barely survive an upgrade installation. It almost never survives an upgrade/reversion unless you have been very careful to create a new profile with each version change and to remove each version completely. -- Russ Valentine [MVP-Outlook] "Sol N" wrote in message ... Installed Office 2007, didnt' like it, un-install 2007, and re-installed 2003. Problem - Outlook email (new, reply or forward) couldn't find Contacts anymore. All Contacts data is still in Contacts module. Question - how can I connect Contacts to Outlook email system? -- Sol N
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#10
October 28th 09, 08:28 PM
posted to microsoft.public.outlook.contacts
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Lost connection to Contacts with Outlook emails
This was really helpful for me, too. When I upgraded from Vista Ultimate to
Win7 Pro, I tried to use Easy Transfer. But, I wanted to go back to 32bit on Win7 (I was using 64bit Vista). Turns out, Easy Transfer does not support this. Why? Who knows, they are just data files. " wrote: That was so helpful. I was doing everything I knew about but the grayed out bar stumped me. It was working fine yesterday. Adding back the outlook address book did the trick. Thanks A ton. -- scanchick "Russ Valentine [MVP-Outlook]" wrote: It is not unusual for the Outlook Address Book to "lose track" of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or operating system. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. More details available he http://support.microsoft.com/default...Product=ol2002 In your case, you will likely encounter far more difficult problems. Outlook can barely survive an upgrade installation. It almost never survives an upgrade/reversion unless you have been very careful to create a new profile with each version change and to remove each version completely. -- Russ Valentine [MVP-Outlook] "Sol N" wrote in message ... Installed Office 2007, didnt' like it, un-install 2007, and re-installed 2003. Problem - Outlook email (new, reply or forward) couldn't find Contacts anymore. All Contacts data is still in Contacts module. Question - how can I connect Contacts to Outlook email system? -- Sol N
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