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#1
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Good evening and thx in advance for all help.
I have sought advice from my mobile provider (TMobile - using the dash phone) and was told by their 3rd level engineers to ask the Outlook experts. I am using Office 2003 SP 2. I am currently using Vista Home Premium with Mobile Device Center but have experienced the same issue since XP Pro SP 2 with Activesync 4.5 and earlier. I have no duplicate birthdays or anniversaries for my contacts in Outlook. However when I sync to my cell phone and look at the Calendar on my cell, several (but far from all) of these recurring birthdays and anniversaries appear as "John Doe's Birthday/Anniversary (1)." Some say 2, 3, or 4 in the (). I imagine that the () is due to a duplicate entry at some point, just as if you tried to copy a file with the same name to the same folder and it would append a (1) to the end of the file name. Question is why can I not see this in Outlook on my PC? In Outlook, everything appears spot on. I have had duplicate entries in the past for one reason or another but I have long eliminated these. I have also tried deleting the birthday or anniversary from the Outlook Calendar (deleting the series) and separately tried deleting it through the Activities Tab in the Contact itself. Then I go back to the respective fields in the contact and re-add the dates I need. I think this has resulted in the further appendages, ie. (2), (3), (4). There are also many of my contacts birthdays and anniversaries that read correctly on the calendar on my cell, but I cannot discern a reason, as I know I have tried to force a (1) etc. on certain contacts unsuccessfully. It is more annoying than anything to not have consistency in the calendar view on my cell phone. I am sorry for the long post and if I need to further clarify any part of this issue please let me know and I will do so. I have searched far and wide for a solution or even just a clue to no avail. MVPs please shed some light for me. Thanks for all you do. |
#2
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Unfortunately this is not an Outlook issue. Synchronization problems are
exclusively within the purview of the synchronization software. If T-mobile doesn't know how to support that, you might try in an Activsync or Windows Mobile group. -- Russ Valentine [MVP-Outlook] "Sean" wrote in message ... Good evening and thx in advance for all help. I have sought advice from my mobile provider (TMobile - using the dash phone) and was told by their 3rd level engineers to ask the Outlook experts. I am using Office 2003 SP 2. I am currently using Vista Home Premium with Mobile Device Center but have experienced the same issue since XP Pro SP 2 with Activesync 4.5 and earlier. I have no duplicate birthdays or anniversaries for my contacts in Outlook. However when I sync to my cell phone and look at the Calendar on my cell, several (but far from all) of these recurring birthdays and anniversaries appear as "John Doe's Birthday/Anniversary (1)." Some say 2, 3, or 4 in the (). I imagine that the () is due to a duplicate entry at some point, just as if you tried to copy a file with the same name to the same folder and it would append a (1) to the end of the file name. Question is why can I not see this in Outlook on my PC? In Outlook, everything appears spot on. I have had duplicate entries in the past for one reason or another but I have long eliminated these. I have also tried deleting the birthday or anniversary from the Outlook Calendar (deleting the series) and separately tried deleting it through the Activities Tab in the Contact itself. Then I go back to the respective fields in the contact and re-add the dates I need. I think this has resulted in the further appendages, ie. (2), (3), (4). There are also many of my contacts birthdays and anniversaries that read correctly on the calendar on my cell, but I cannot discern a reason, as I know I have tried to force a (1) etc. on certain contacts unsuccessfully. It is more annoying than anything to not have consistency in the calendar view on my cell phone. I am sorry for the long post and if I need to further clarify any part of this issue please let me know and I will do so. I have searched far and wide for a solution or even just a clue to no avail. MVPs please shed some light for me. Thanks for all you do. |
#3
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Thank you for getting on that so quickly Russ.
However, does the sync software not pull this information from my Outlook Contacts/Calendar? I cannot fathom why many items appear incorrectly if the duplication does not originate on the windows system a la Outlook. The sync software is just supposed to pull the data over from Outlook to the phone without any manipulation of data. If it was the sync software I would think ALL birthdays and anniversaries would have a (x) but that is simply not the case. Many do appear fine. If you are positive that this issue resides with ActiveSync And the new WMDC for Vista users, can you please give me direction to the appropriate location to seek an answer? Thanks Russ. "Russ Valentine [MVP-Outlook]" wrote: Unfortunately this is not an Outlook issue. Synchronization problems are exclusively within the purview of the synchronization software. If T-mobile doesn't know how to support that, you might try in an Activsync or Windows Mobile group. -- Russ Valentine [MVP-Outlook] "Sean" wrote in message ... Good evening and thx in advance for all help. I have sought advice from my mobile provider (TMobile - using the dash phone) and was told by their 3rd level engineers to ask the Outlook experts. I am using Office 2003 SP 2. I am currently using Vista Home Premium with Mobile Device Center but have experienced the same issue since XP Pro SP 2 with Activesync 4.5 and earlier. I have no duplicate birthdays or anniversaries for my contacts in Outlook. However when I sync to my cell phone and look at the Calendar on my cell, several (but far from all) of these recurring birthdays and anniversaries appear as "John Doe's Birthday/Anniversary (1)." Some say 2, 3, or 4 in the (). I imagine that the () is due to a duplicate entry at some point, just as if you tried to copy a file with the same name to the same folder and it would append a (1) to the end of the file name. Question is why can I not see this in Outlook on my PC? In Outlook, everything appears spot on. I have had duplicate entries in the past for one reason or another but I have long eliminated these. I have also tried deleting the birthday or anniversary from the Outlook Calendar (deleting the series) and separately tried deleting it through the Activities Tab in the Contact itself. Then I go back to the respective fields in the contact and re-add the dates I need. I think this has resulted in the further appendages, ie. (2), (3), (4). There are also many of my contacts birthdays and anniversaries that read correctly on the calendar on my cell, but I cannot discern a reason, as I know I have tried to force a (1) etc. on certain contacts unsuccessfully. It is more annoying than anything to not have consistency in the calendar view on my cell phone. I am sorry for the long post and if I need to further clarify any part of this issue please let me know and I will do so. I have searched far and wide for a solution or even just a clue to no avail. MVPs please shed some light for me. Thanks for all you do. |
#4
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Outlook's only role in synchronization is to provide a consistent database
and interface to the various synch programs. Any problems that arise with synchronization are a result of the synch program, not Outlook. There are newsgroups for both Activsync and Window Mobile on these news servers. -- Russ Valentine [MVP-Outlook] "Sean" wrote in message news ![]() Thank you for getting on that so quickly Russ. However, does the sync software not pull this information from my Outlook Contacts/Calendar? I cannot fathom why many items appear incorrectly if the duplication does not originate on the windows system a la Outlook. The sync software is just supposed to pull the data over from Outlook to the phone without any manipulation of data. If it was the sync software I would think ALL birthdays and anniversaries would have a (x) but that is simply not the case. Many do appear fine. If you are positive that this issue resides with ActiveSync And the new WMDC for Vista users, can you please give me direction to the appropriate location to seek an answer? Thanks Russ. "Russ Valentine [MVP-Outlook]" wrote: Unfortunately this is not an Outlook issue. Synchronization problems are exclusively within the purview of the synchronization software. If T-mobile doesn't know how to support that, you might try in an Activsync or Windows Mobile group. -- Russ Valentine [MVP-Outlook] "Sean" wrote in message ... Good evening and thx in advance for all help. I have sought advice from my mobile provider (TMobile - using the dash phone) and was told by their 3rd level engineers to ask the Outlook experts. I am using Office 2003 SP 2. I am currently using Vista Home Premium with Mobile Device Center but have experienced the same issue since XP Pro SP 2 with Activesync 4.5 and earlier. I have no duplicate birthdays or anniversaries for my contacts in Outlook. However when I sync to my cell phone and look at the Calendar on my cell, several (but far from all) of these recurring birthdays and anniversaries appear as "John Doe's Birthday/Anniversary (1)." Some say 2, 3, or 4 in the (). I imagine that the () is due to a duplicate entry at some point, just as if you tried to copy a file with the same name to the same folder and it would append a (1) to the end of the file name. Question is why can I not see this in Outlook on my PC? In Outlook, everything appears spot on. I have had duplicate entries in the past for one reason or another but I have long eliminated these. I have also tried deleting the birthday or anniversary from the Outlook Calendar (deleting the series) and separately tried deleting it through the Activities Tab in the Contact itself. Then I go back to the respective fields in the contact and re-add the dates I need. I think this has resulted in the further appendages, ie. (2), (3), (4). There are also many of my contacts birthdays and anniversaries that read correctly on the calendar on my cell, but I cannot discern a reason, as I know I have tried to force a (1) etc. on certain contacts unsuccessfully. It is more annoying than anything to not have consistency in the calendar view on my cell phone. I am sorry for the long post and if I need to further clarify any part of this issue please let me know and I will do so. I have searched far and wide for a solution or even just a clue to no avail. MVPs please shed some light for me. Thanks for all you do. |
#5
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Thank you sir, you are in fact The Man.
"Russ Valentine [MVP-Outlook]" wrote: Outlook's only role in synchronization is to provide a consistent database and interface to the various synch programs. Any problems that arise with synchronization are a result of the synch program, not Outlook. There are newsgroups for both Activsync and Window Mobile on these news servers. -- Russ Valentine [MVP-Outlook] "Sean" wrote in message news ![]() Thank you for getting on that so quickly Russ. However, does the sync software not pull this information from my Outlook Contacts/Calendar? I cannot fathom why many items appear incorrectly if the duplication does not originate on the windows system a la Outlook. The sync software is just supposed to pull the data over from Outlook to the phone without any manipulation of data. If it was the sync software I would think ALL birthdays and anniversaries would have a (x) but that is simply not the case. Many do appear fine. If you are positive that this issue resides with ActiveSync And the new WMDC for Vista users, can you please give me direction to the appropriate location to seek an answer? Thanks Russ. "Russ Valentine [MVP-Outlook]" wrote: Unfortunately this is not an Outlook issue. Synchronization problems are exclusively within the purview of the synchronization software. If T-mobile doesn't know how to support that, you might try in an Activsync or Windows Mobile group. -- Russ Valentine [MVP-Outlook] "Sean" wrote in message ... Good evening and thx in advance for all help. I have sought advice from my mobile provider (TMobile - using the dash phone) and was told by their 3rd level engineers to ask the Outlook experts. I am using Office 2003 SP 2. I am currently using Vista Home Premium with Mobile Device Center but have experienced the same issue since XP Pro SP 2 with Activesync 4.5 and earlier. I have no duplicate birthdays or anniversaries for my contacts in Outlook. However when I sync to my cell phone and look at the Calendar on my cell, several (but far from all) of these recurring birthdays and anniversaries appear as "John Doe's Birthday/Anniversary (1)." Some say 2, 3, or 4 in the (). I imagine that the () is due to a duplicate entry at some point, just as if you tried to copy a file with the same name to the same folder and it would append a (1) to the end of the file name. Question is why can I not see this in Outlook on my PC? In Outlook, everything appears spot on. I have had duplicate entries in the past for one reason or another but I have long eliminated these. I have also tried deleting the birthday or anniversary from the Outlook Calendar (deleting the series) and separately tried deleting it through the Activities Tab in the Contact itself. Then I go back to the respective fields in the contact and re-add the dates I need. I think this has resulted in the further appendages, ie. (2), (3), (4). There are also many of my contacts birthdays and anniversaries that read correctly on the calendar on my cell, but I cannot discern a reason, as I know I have tried to force a (1) etc. on certain contacts unsuccessfully. It is more annoying than anything to not have consistency in the calendar view on my cell phone. I am sorry for the long post and if I need to further clarify any part of this issue please let me know and I will do so. I have searched far and wide for a solution or even just a clue to no avail. MVPs please shed some light for me. Thanks for all you do. |
#6
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Can you please better direct to those groups? I seem to be having a hard
time finding them. "Sean" wrote: Thank you sir, you are in fact The Man. "Russ Valentine [MVP-Outlook]" wrote: Outlook's only role in synchronization is to provide a consistent database and interface to the various synch programs. Any problems that arise with synchronization are a result of the synch program, not Outlook. There are newsgroups for both Activsync and Window Mobile on these news servers. -- Russ Valentine [MVP-Outlook] "Sean" wrote in message news ![]() Thank you for getting on that so quickly Russ. However, does the sync software not pull this information from my Outlook Contacts/Calendar? I cannot fathom why many items appear incorrectly if the duplication does not originate on the windows system a la Outlook. The sync software is just supposed to pull the data over from Outlook to the phone without any manipulation of data. If it was the sync software I would think ALL birthdays and anniversaries would have a (x) but that is simply not the case. Many do appear fine. If you are positive that this issue resides with ActiveSync And the new WMDC for Vista users, can you please give me direction to the appropriate location to seek an answer? Thanks Russ. "Russ Valentine [MVP-Outlook]" wrote: Unfortunately this is not an Outlook issue. Synchronization problems are exclusively within the purview of the synchronization software. If T-mobile doesn't know how to support that, you might try in an Activsync or Windows Mobile group. -- Russ Valentine [MVP-Outlook] "Sean" wrote in message ... Good evening and thx in advance for all help. I have sought advice from my mobile provider (TMobile - using the dash phone) and was told by their 3rd level engineers to ask the Outlook experts. I am using Office 2003 SP 2. I am currently using Vista Home Premium with Mobile Device Center but have experienced the same issue since XP Pro SP 2 with Activesync 4.5 and earlier. I have no duplicate birthdays or anniversaries for my contacts in Outlook. However when I sync to my cell phone and look at the Calendar on my cell, several (but far from all) of these recurring birthdays and anniversaries appear as "John Doe's Birthday/Anniversary (1)." Some say 2, 3, or 4 in the (). I imagine that the () is due to a duplicate entry at some point, just as if you tried to copy a file with the same name to the same folder and it would append a (1) to the end of the file name. Question is why can I not see this in Outlook on my PC? In Outlook, everything appears spot on. I have had duplicate entries in the past for one reason or another but I have long eliminated these. I have also tried deleting the birthday or anniversary from the Outlook Calendar (deleting the series) and separately tried deleting it through the Activities Tab in the Contact itself. Then I go back to the respective fields in the contact and re-add the dates I need. I think this has resulted in the further appendages, ie. (2), (3), (4). There are also many of my contacts birthdays and anniversaries that read correctly on the calendar on my cell, but I cannot discern a reason, as I know I have tried to force a (1) etc. on certain contacts unsuccessfully. It is more annoying than anything to not have consistency in the calendar view on my cell phone. I am sorry for the long post and if I need to further clarify any part of this issue please let me know and I will do so. I have searched far and wide for a solution or even just a clue to no avail. MVPs please shed some light for me. Thanks for all you do. |
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