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#1
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Upon returning to work this morning I encountered the following:
The .pst file that I store all of my contact information in was experiencing errors. I ran the Inbox Repair Tool on the .pst file (which is located on an external hard drive). After a few scans, etc. I was able to run Outlook. However, upon opening my contacts folder in Outlook I've noticed that ALL of the email address fields and File As fields are empty. Two questions: 1. Any theories on what may have caused this? 2. Any theories on how I might recover the lost data? Thank you, jl |
#2
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UPDATE
I have just done a bit more digging and found the following: If I view my contacts as Address Cards, the email addresses are listed. None of my contacts are sorted by Category anymore. The File As field is still blank. Also, if I try to view the contacts as Detailed Address Cards I'm told that "There are no items to show in this view." My questions remain the same as previously stated. Thank you, jl |
#3
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Restore your .pst file from a recent backup.
-- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, asked: | Upon returning to work this morning I encountered the following: | | The .pst file that I store all of my contact information in was | experiencing errors. I ran the Inbox Repair Tool on the .pst file | (which is located on an external hard drive). After a few scans, etc. | I was able to run Outlook. However, upon opening my contacts folder | in Outlook I've noticed that ALL of the email address fields and File | As fields are empty. | | Two questions: | 1. Any theories on what may have caused this? | 2. Any theories on how I might recover the lost data? | | Thank you, | jl |
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