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how to set up call contact in outlook



 
 
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  #1  
Old October 17th 07, 11:09 PM posted to microsoft.public.outlook.contacts
jimE
external usenet poster
 
Posts: 4
Default how to set up call contact in outlook

i use broadband and am trying to call contacts in outlook with auto dialler.
it keeps
coming up with The call cannot be completed as dialed, any ideas. i not
very good on computer so try to keep it simple please
  #2  
Old October 17th 07, 11:26 PM posted to microsoft.public.outlook.contacts
Brian Tillman
external usenet poster
 
Posts: 17,452
Default how to set up call contact in outlook

jimE wrote:

i use broadband and am trying to call contacts in outlook with auto
dialler. it keeps
coming up with The call cannot be completed as dialed, any ideas. i
not very good on computer so try to keep it simple please


Is this a VoIP phone? Outlook uses the Windows dialer and I don't believe
it can handle VoIP.
--
Brian Tillman [MVP-Outlook]

  #3  
Old October 18th 07, 12:06 AM posted to microsoft.public.outlook.contacts
jimE
external usenet poster
 
Posts: 4
Default how to set up call contact in outlook

Hi Brian thanks for taking the time to post reply. Not sure what VoIP is. I
can send emails through my contacts list. i am connected throught usb wan
then to phone internet splitter/filter

"Brian Tillman" wrote:

jimE wrote:

i use broadband and am trying to call contacts in outlook with auto
dialler. it keeps
coming up with The call cannot be completed as dialed, any ideas. i
not very good on computer so try to keep it simple please


Is this a VoIP phone? Outlook uses the Windows dialer and I don't believe
it can handle VoIP.
--
Brian Tillman [MVP-Outlook]


  #4  
Old October 18th 07, 03:06 PM posted to microsoft.public.outlook.contacts
Brian Tillman
external usenet poster
 
Posts: 17,452
Default how to set up call contact in outlook

jimE wrote:

Hi Brian thanks for taking the time to post reply. Not sure what VoIP
is. I can send emails through my contacts list. i am connected
throught usb wan then to phone internet splitter/filter


VoIP = "Voice over Internet Protocol", when you have phone service over a
cable TV internet connection.

In order for the Windows dialer to place calls, you must have a modem
installed in the PC and an analog phone line plugged into the modem.
However, unless you have replaced the Windows dialer by installing a dialer
that can handle a voice modem, Outlook won't be able to place the call in
any way useful to you. It can dial the number, but once the other end
answers, the Windows dialer expects a modem carrier tone, not a person, and
can't switch over to the handset.
--
Brian Tillman [MVP-Outlook]

  #5  
Old October 18th 07, 11:25 PM posted to microsoft.public.outlook.contacts
jimE
external usenet poster
 
Posts: 4
Default how to set up call contact in outlook

Thanks for your help

"Brian Tillman" wrote:

jimE wrote:

Hi Brian thanks for taking the time to post reply. Not sure what VoIP
is. I can send emails through my contacts list. i am connected
throught usb wan then to phone internet splitter/filter


VoIP = "Voice over Internet Protocol", when you have phone service over a
cable TV internet connection.

In order for the Windows dialer to place calls, you must have a modem
installed in the PC and an analog phone line plugged into the modem.
However, unless you have replaced the Windows dialer by installing a dialer
that can handle a voice modem, Outlook won't be able to place the call in
any way useful to you. It can dial the number, but once the other end
answers, the Windows dialer expects a modem carrier tone, not a person, and
can't switch over to the handset.
--
Brian Tillman [MVP-Outlook]


  #6  
Old October 18th 07, 12:19 AM posted to microsoft.public.outlook.contacts
jimE
external usenet poster
 
Posts: 4
Default how to set up call contact in outlook

Hi Brian thanks for taking the time to post reply. Not sure what VoIP is. I
can send emails through my contacts list. i am connected throught usb wan
then to phone internet splitter/filter

"Brian Tillman" wrote:

jimE wrote:

i use broadband and am trying to call contacts in outlook with auto
dialler. it keeps
coming up with The call cannot be completed as dialed, any ideas. i
not very good on computer so try to keep it simple please


Is this a VoIP phone? Outlook uses the Windows dialer and I don't believe
it can handle VoIP.
--
Brian Tillman [MVP-Outlook]


 




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