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#1
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i use broadband and am trying to call contacts in outlook with auto dialler.
it keeps coming up with The call cannot be completed as dialed, any ideas. i not very good on computer so try to keep it simple please |
#2
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jimE wrote:
i use broadband and am trying to call contacts in outlook with auto dialler. it keeps coming up with The call cannot be completed as dialed, any ideas. i not very good on computer so try to keep it simple please Is this a VoIP phone? Outlook uses the Windows dialer and I don't believe it can handle VoIP. -- Brian Tillman [MVP-Outlook] |
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Hi Brian thanks for taking the time to post reply. Not sure what VoIP is. I
can send emails through my contacts list. i am connected throught usb wan then to phone internet splitter/filter "Brian Tillman" wrote: jimE wrote: i use broadband and am trying to call contacts in outlook with auto dialler. it keeps coming up with The call cannot be completed as dialed, any ideas. i not very good on computer so try to keep it simple please Is this a VoIP phone? Outlook uses the Windows dialer and I don't believe it can handle VoIP. -- Brian Tillman [MVP-Outlook] |
#4
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jimE wrote:
Hi Brian thanks for taking the time to post reply. Not sure what VoIP is. I can send emails through my contacts list. i am connected throught usb wan then to phone internet splitter/filter VoIP = "Voice over Internet Protocol", when you have phone service over a cable TV internet connection. In order for the Windows dialer to place calls, you must have a modem installed in the PC and an analog phone line plugged into the modem. However, unless you have replaced the Windows dialer by installing a dialer that can handle a voice modem, Outlook won't be able to place the call in any way useful to you. It can dial the number, but once the other end answers, the Windows dialer expects a modem carrier tone, not a person, and can't switch over to the handset. -- Brian Tillman [MVP-Outlook] |
#5
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Thanks for your help
"Brian Tillman" wrote: jimE wrote: Hi Brian thanks for taking the time to post reply. Not sure what VoIP is. I can send emails through my contacts list. i am connected throught usb wan then to phone internet splitter/filter VoIP = "Voice over Internet Protocol", when you have phone service over a cable TV internet connection. In order for the Windows dialer to place calls, you must have a modem installed in the PC and an analog phone line plugged into the modem. However, unless you have replaced the Windows dialer by installing a dialer that can handle a voice modem, Outlook won't be able to place the call in any way useful to you. It can dial the number, but once the other end answers, the Windows dialer expects a modem carrier tone, not a person, and can't switch over to the handset. -- Brian Tillman [MVP-Outlook] |
#6
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Hi Brian thanks for taking the time to post reply. Not sure what VoIP is. I
can send emails through my contacts list. i am connected throught usb wan then to phone internet splitter/filter "Brian Tillman" wrote: jimE wrote: i use broadband and am trying to call contacts in outlook with auto dialler. it keeps coming up with The call cannot be completed as dialed, any ideas. i not very good on computer so try to keep it simple please Is this a VoIP phone? Outlook uses the Windows dialer and I don't believe it can handle VoIP. -- Brian Tillman [MVP-Outlook] |
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