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#1
November 5th 07, 01:47 AM
posted to microsoft.public.outlook.contacts
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Office 2007 - Using Contacts as Outlook Address Book
I followed the instructions for using Contacts as my Outlook Address Book --
but when I got to step two -- on the Outlook Address tab select "show this folder as my email address book -- the check box and option were both grayed out so I could not select them. How can I access this option. Please be specific in the steps.. In God I Trust 
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#2
November 5th 07, 04:36 AM
posted to microsoft.public.outlook.contacts
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Office 2007 - Using Contacts as Outlook Address Book
Option would exist unless you have a corrupt Outlook profile. Tell us how
you corrupted yours. -- Russ Valentine [MVP-Outlook] "Mark Anthony" wrote in message news  I followed the instructions for using Contacts as my Outlook Address Book -- but when I got to step two -- on the Outlook Address tab select "show this folder as my email address book -- the check box and option were both grayed out so I could not select them. How can I access this option. Please be specific in the steps.. In God I Trust
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#3
November 5th 07, 06:34 AM
posted to microsoft.public.outlook.contacts
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Office 2007 - Using Contacts as Outlook Address Book
I didn't post the question, but I have the same one. I followed all the
troubleshooting directions for how to fix the problem, and it didn't work. Can you explain what to do if the profile is corrupt? I don't know how it would have gotten corrupted in the first place, but how should I fix it? Thank you! "Russ Valentine [MVP-Outlook]" wrote: Option would exist unless you have a corrupt Outlook profile. Tell us how you corrupted yours. -- Russ Valentine [MVP-Outlook] "Mark Anthony" wrote in message news I followed the instructions for using Contacts as my Outlook Address Book -- but when I got to step two -- on the Outlook Address tab select "show this folder as my email address book -- the check box and option were both grayed out so I could not select them. How can I access this option. Please be specific in the steps.. In God I Trust
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#4
November 5th 07, 11:23 AM
posted to microsoft.public.outlook.contacts
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Office 2007 - Using Contacts as Outlook Address Book
You must first verify your version. If it is Outlook 2007, are you saying
that you cannot add the Outlook Address Book Service in Tools Account Settings Address Books? -- Russ Valentine [MVP-Outlook] "haleyspa" wrote in message ... I didn't post the question, but I have the same one. I followed all the troubleshooting directions for how to fix the problem, and it didn't work. Can you explain what to do if the profile is corrupt? I don't know how it would have gotten corrupted in the first place, but how should I fix it? Thank you! "Russ Valentine [MVP-Outlook]" wrote: Option would exist unless you have a corrupt Outlook profile. Tell us how you corrupted yours. -- Russ Valentine [MVP-Outlook] "Mark Anthony" wrote in message news I followed the instructions for using Contacts as my Outlook Address Book -- but when I got to step two -- on the Outlook Address tab select "show this folder as my email address book -- the check box and option were both grayed out so I could not select them. How can I access this option. Please be specific in the steps.. In God I Trust
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#5
November 6th 07, 06:18 AM
posted to microsoft.public.outlook.contacts
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Office 2007 - Using Contacts as Outlook Address Book
Correct, Outlook 2007. And also correct, the OAB is already showing as type
MAPI, but I cannot modify it, remove it or add a new one. I really appreciate your help. "Russ Valentine [MVP-Outlook]" wrote: You must first verify your version. If it is Outlook 2007, are you saying that you cannot add the Outlook Address Book Service in Tools Account Settings Address Books? -- Russ Valentine [MVP-Outlook] "haleyspa" wrote in message ... I didn't post the question, but I have the same one. I followed all the troubleshooting directions for how to fix the problem, and it didn't work. Can you explain what to do if the profile is corrupt? I don't know how it would have gotten corrupted in the first place, but how should I fix it? Thank you! "Russ Valentine [MVP-Outlook]" wrote: Option would exist unless you have a corrupt Outlook profile. Tell us how you corrupted yours. -- Russ Valentine [MVP-Outlook] "Mark Anthony" wrote in message news
I followed the instructions for using Contacts as my Outlook AddressBook -- but when I got to step two -- on the Outlook Address tab select "show this folder as my email address book -- the check box and option were both grayed out so I could not select them. How can I access this option. Please be specific in the steps.. In God I Trust
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#6
November 5th 07, 07:08 PM
posted to microsoft.public.outlook.contacts
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Office 2007 - Using Contacts as Outlook Address Book
Dear Russ,
How would I know the answer to the question -- how did I corrupt my file? I moved my Outlook 2002 address over to 2007 using the eash transfer cable and cable program. That is all I know. If the file is corrupt what are the specific steps I would take to fix it or to get an uncorrupted file. Please be specific since I know very little about this type of procedure. -- In God I Trust "Russ Valentine [MVP-Outlook]" wrote: Option would exist unless you have a corrupt Outlook profile. Tell us how you corrupted yours. -- Russ Valentine [MVP-Outlook] "Mark Anthony" wrote in message news I followed the instructions for using Contacts as my Outlook Address Book -- but when I got to step two -- on the Outlook Address tab select "show this folder as my email address book -- the check box and option were both grayed out so I could not select them. How can I access this option. Please be specific in the steps.. In God I Trust
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#7
November 5th 07, 10:34 PM
posted to microsoft.public.outlook.contacts
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Office 2007 - Using Contacts as Outlook Address Book
Ah, yes. Good old Windows Easy Transfer. Never use that for Outlook. It
creates a corrupt profile every time. Don't worry. The data itself is fine and its easy enough to create a new profile from scratch where everything will work: http://support.microsoft.com/default...roduct=out2003 Just make sure you know the name and location of your Outlook data file so you can reuse it in the new profile. -- Russ Valentine [MVP-Outlook] "Mark Anthony" wrote in message ... Dear Russ, How would I know the answer to the question -- how did I corrupt my file? I moved my Outlook 2002 address over to 2007 using the eash transfer cable and cable program. That is all I know. If the file is corrupt what are the specific steps I would take to fix it or to get an uncorrupted file. Please be specific since I know very little about this type of procedure. -- In God I Trust "Russ Valentine [MVP-Outlook]" wrote: Option would exist unless you have a corrupt Outlook profile. Tell us how you corrupted yours. -- Russ Valentine [MVP-Outlook] "Mark Anthony" wrote in message news I followed the instructions for using Contacts as my Outlook Address Book -- but when I got to step two -- on the Outlook Address tab select "show this folder as my email address book -- the check box and option were both grayed out so I could not select them. How can I access this option. Please be specific in the steps.. In God I Trust
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#8
November 6th 07, 06:43 AM
posted to microsoft.public.outlook.contacts
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Office 2007 - Using Contacts as Outlook Address Book
YOU ROCK!!! THANK YOU SO MUCH YOU FIXED MY PROBLEM!! You are the most awesome
person ever.  "Russ Valentine [MVP-Outlook]" wrote: Ah, yes. Good old Windows Easy Transfer. Never use that for Outlook. It creates a corrupt profile every time. Don't worry. The data itself is fine and its easy enough to create a new profile from scratch where everything will work: http://support.microsoft.com/default...roduct=out2003 Just make sure you know the name and location of your Outlook data file so you can reuse it in the new profile. -- Russ Valentine [MVP-Outlook] "Mark Anthony" wrote in message ... Dear Russ, How would I know the answer to the question -- how did I corrupt my file? I moved my Outlook 2002 address over to 2007 using the eash transfer cable and cable program. That is all I know. If the file is corrupt what are the specific steps I would take to fix it or to get an uncorrupted file. Please be specific since I know very little about this type of procedure. -- In God I Trust "Russ Valentine [MVP-Outlook]" wrote: Option would exist unless you have a corrupt Outlook profile. Tell us how you corrupted yours. -- Russ Valentine [MVP-Outlook] "Mark Anthony" wrote in message news
I followed the instructions for using Contacts as my Outlook AddressBook -- but when I got to step two -- on the Outlook Address tab select "show this folder as my email address book -- the check box and option were both grayed out so I could not select them. How can I access this option. Please be specific in the steps.. In God I Trust
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