Russ, i am having the same problem, but I have Windows Vista. I am running
Outlook 2000. My contacts display, but the rest of the story is the same as
lisa's. I don't know where to look for the PST files or Contact Folders. I
tried importing, but the first time it did not work. I I typed them all in to
no avail. they are in contacts but don't work for when I email. Secondly, I
have loaded and unloaded this program three different times. i did not do the
utility thing you are talking about. And I don't know what you are talking
about in re-read the article and follow those instruction. Will you direct me
please.

"Russ Valentine [MVP-Outlook]" wrote:

Then there are 2 possibilities:
1. You haven't enabled the correct Contacts Folder for display. See if you
ended up with more than one set of PST files or Contacts Folders during your
migration and don't have the correct one showing in the Address Book view
2. Your Outlook Address Book Service is corrupt. Remove it, restart Outlook,
re-add it and configure it the way the article tells you to.
--
Russ Valentine
[MVP-Outlook]
"Lissa" wrote in message
...
Thanks, Russ, I was hoping you would reply! I have followed the
instructions
you have provided in other posts to "install the Outlook Address Book
service" (changing the existing directory, seleccting Outlook Address
Book,
etc.)and those to "mark the Contact folder for use with your Address Book"
(Going to properties for Contacts folder and on the Outlook Address Book
tab
clicking show this folder as an e-mail address book, etc.)

I have done these numerous times, the Contact list is already selected in
the latter. Nothing seems to work to allow me access to addresses. The
only
thing I seem to able to do is go to a name in the Contact list, press
right/click and M and that gives me a new mail message with the name
auto-filled. I can send the message and then next time I mail that person
something, Outlook will auto-fill it again. Otherwise, I have to type in
every e-mail address completely. and continue to get the error message
(quoted above) whenever I click on the Address Book icon (or from drop
down
menu in Tools) or when I click on "To" in a new mail message.

Sure hope you have a solution! Thanks! Lissa

"Russ Valentine [MVP-Outlook]" wrote:

Never use the file migration utility. It does not work for Outlook.
It should be a simple matter to reconnect your Outlook Address Book.
What exactly did you try that didn't work?
--
Russ Valentine
[MVP-Outlook]
"Lissa" wrote in message
...
I have a new computer with Outlook 2003. I used a file migration
utility
to
bring over files/data/settings from old PC with Outlook 2000. I have
done
this twice, and each time, Outlook doesn't allow me access to the
Address
Book. I see all my info in Contacts, but I get this message when I try
to
open the Address Book: "The address list could not be displayed. The
Contacts folder associated with this address list could not be opened;
it
may
have been moved or deleted, or you do not have permissions...."

I have read this column and have several times followed the clear and
helpful instructions in article #287563 ("posted several times daily")
BUT
still get the message. Nothing seems to work.

At this point, the Contacts list, even though chosen per above
instructions,
seems like a wholly disconnected folder, as I have no ability to use it
for
e-mail. I cannot even use the "To" button on new mail messages, but
must
type in every single e-mail address to get mail to send.

Can someone help? Thanks, Lissa

Need more accurate version information and a more accurate description of
your problem. Outlook 2000 exists in 2 completely different mail support
modes.
--
Russ Valentine
[MVP-Outlook]
"Kathy, oceanside, ca" Kathy, oceanside,
wrote in message ...
Russ, i am having the same problem, but I have Windows Vista. I am running
Outlook 2000. My contacts display, but the rest of the story is the same
as
lisa's. I don't know where to look for the PST files or Contact Folders. I
tried importing, but the first time it did not work. I I typed them all in
to
no avail. they are in contacts but don't work for when I email. Secondly,
I
have loaded and unloaded this program three different times. i did not do
the
utility thing you are talking about. And I don't know what you are talking
about in re-read the article and follow those instruction. Will you direct
me
please.

"Russ Valentine [MVP-Outlook]" wrote:

Then there are 2 possibilities:
1. You haven't enabled the correct Contacts Folder for display. See if
you
ended up with more than one set of PST files or Contacts Folders during
your
migration and don't have the correct one showing in the Address Book view
2. Your Outlook Address Book Service is corrupt. Remove it, restart
Outlook,
re-add it and configure it the way the article tells you to.
--
Russ Valentine
[MVP-Outlook]
"Lissa" wrote in message
...
Thanks, Russ, I was hoping you would reply! I have followed the
instructions
you have provided in other posts to "install the Outlook Address Book
service" (changing the existing directory, seleccting Outlook Address
Book,
etc.)and those to "mark the Contact folder for use with your Address
Book"
(Going to properties for Contacts folder and on the Outlook Address
Book
tab
clicking show this folder as an e-mail address book, etc.)

I have done these numerous times, the Contact list is already selected
in
the latter. Nothing seems to work to allow me access to addresses.
The
only
thing I seem to able to do is go to a name in the Contact list, press
right/click and M and that gives me a new mail message with the name
auto-filled. I can send the message and then next time I mail that
person
something, Outlook will auto-fill it again. Otherwise, I have to type
in
every e-mail address completely. and continue to get the error message
(quoted above) whenever I click on the Address Book icon (or from drop
down
menu in Tools) or when I click on "To" in a new mail message.

Sure hope you have a solution! Thanks! Lissa

"Russ Valentine [MVP-Outlook]" wrote:

Never use the file migration utility. It does not work for Outlook.
It should be a simple matter to reconnect your Outlook Address Book.
What exactly did you try that didn't work?
--
Russ Valentine
[MVP-Outlook]
"Lissa" wrote in message
...
I have a new computer with Outlook 2003. I used a file migration
utility
to
bring over files/data/settings from old PC with Outlook 2000. I
have
done
this twice, and each time, Outlook doesn't allow me access to the
Address
Book. I see all my info in Contacts, but I get this message when I
try
to
open the Address Book: "The address list could not be displayed.
The
Contacts folder associated with this address list could not be
opened;
it
may
have been moved or deleted, or you do not have permissions...."

I have read this column and have several times followed the clear
and
helpful instructions in article #287563 ("posted several times
daily")
BUT
still get the message. Nothing seems to work.

At this point, the Contacts list, even though chosen per above
instructions,
seems like a wholly disconnected folder, as I have no ability to use
it
for
e-mail. I cannot even use the "To" button on new mail messages, but
must
type in every single e-mail address to get mail to send.

Can someone help? Thanks, Lissa