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Thank you that worked. Is there any reason why I would need to have 2
personal folders or can one be deleted. I figured out how to close the old one; however I don't think that totally removes it. "Russ Valentine [MVP-Outlook]" wrote: You do not need to install the Service since you clearly already have it installed. You simply need to follow the directions to mark your Contacts Folder as an email address book. You don't mark your root folder. You don't mark your Inbox. You mark your Contacts Folder in its properties. -- Russ Valentine [MVP-Outlook] "sheila4typing" wrote in message ... Little confused for Step 1 I went to E-mail Accounts and it did list one item Outlook Address Book does this mean I would click cancel and go to How to mark your Contact folder for use with your address book? I am assuming that is what it meant. So I did hightlighed what I called my folder and went to properties but it was Properties for Outlook today and there is no tab for address book. I then highlighted the inbox and went to properties but there is still no address book tab. What am I doing in correct? "Russ Valentine [MVP-Outlook]" wrote: No. You just didn't finish. You now need to set the address book view to use your current Contacts Folder. It is still looking for your old one. Remember, Outlook is deeply dumb. http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "sheila4typing" wrote in message ... I made a folder called .pst file and that is where I put the .pst file from the old computer. I then went to File menu, Open, and then clicked the folder where the pst file is. Right clicked on the Personal Folder I wanted to keep and changed the name. Went to email accounts, view or change exiting email accounts, in the Deliver new email to the following location I selected what I called the folder. Now I can start a new email and open the to/address book and there are no entries in this address book or if I open up the address book icon on the toolbar and it says the same thing. Did I do something incorrect? "Russ Valentine [MVP-Outlook]" wrote: Open up Contacts where? State how you followed the directions I posted. -- Russ Valentine [MVP-Outlook] "sheila4typing" wrote in message ... Thanks for your help. I made another folder for the .pst folder and directed Outlook to that folder and I now see all emails. However, I now have 2 personal folders and if I open up contacts it is empty. "Russ Valentine [MVP-Outlook]" wrote: The moment you opened Outlook and created an email account, it created a new PST file. If you can't find it, it just means you haven't searched correctly or haven't enabled the display of hidden file and folders, but it is there. When you copy another PST file to the default location, it is very likely you will overwrite that file since Outlook gives the same name to every PST file it creates. If you overwrite a PST file, there is a 100% chance you will corrupt your Outlook profile, and also a chance you will corrupt your PST file. The instructions I posted take all that into account. I would suggest reading them and following them. This is Microsoft Outlook. None of the assumptions you might make on how to handle data files apply to Microsoft Outlook. Migrating Outlook data abides by no conventions and drives everyone crazy. There is no excuse for this state of affairs, but it is reality. -- Russ Valentine [MVP-Outlook] "sheila4typing" wrote in message ... Sorry I am a little lost. Since this is a brand new laptop and nothing is on yet what data would I override? I would have thought when I sent up the email account and it sent a test email that would have created one. I looked at the location I mentioned below and there is not a pst file in that folder, only outcmd.dat, outlook.srs. and outlook xml document. "Russ Valentine [MVP-Outlook]" wrote: It is highly unlikely that you need the PAB file since Outlook has not used PAB files in a decade. You should _not_ copy the PST file to the default location because there is a good chance you will overwrite another data file. Copy it anywhere else. Most users put it with their other data. Just make sure you remember where you put it so you can then open it easily in the new installation of Outlook. -- Russ Valentine [MVP-Outlook] "sheila4typing" wrote in message ... Thank you. I located the outlook.pst and mailbox.pab and copied them to my thumb drive. I believe I copy both these files in C:\Users\%username%\AppData\Local\Microsoft\Outloo k\ since the new laptop has Vista correct? Also I am a little confused as to the pab file because I thought the pst file contained mail contacts calendar etc. The pab file is only 265kb whereas the pst file is much much larger. Do I really need the pab file? "Russ Valentine [MVP-Outlook]" wrote: We can. Or you can read one of the daily posts here that tell you how to do this. The file you need is your Personal Folders file (*.pst) It's where all the mail, calendar, contacts etc are stored. Take a look at these pages for info on Outlook data backup or transfer: http://www.slipstick.com/config/backup.htm http://www.howto-outlook.com/Howto/backupandrestore.htm http://office.microsoft.com/en-us/as...771141033.aspx -- Russ Valentine [MVP-Outlook] "sheila4typing" wrote in message ... My son is getting a new latop for Xmas which has Vista and Office professional 2003. I need to move his contacts (address book), calendar and all his emails from his old desktop which has Windows XP home and Office professional 2003. Can you tell me the best way to do this? Thank you |
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