O.K. I am using a desktop with O/S: Windows XP Professional, Version 5.1,
w/Service Pack 2, Br: Version 7; Country/Region: United States. And Office
Standard Edition 2003. Here's the problem: I use Contacts for my address
book. I have not configured Outlook or Contacts in any special way - I just
use it as I found it when I installed Office. I just enter them as new and
update when I call them up. However, sometimes I can't find someone so
create a new Contact and when I go to save it, it says that this Contact is
already there and do I want to update or add it as new. Why can't I find
these Contacts in my list that I call up from the Outlook home page?

Knightrider215 wrote:

O.K. I am using a desktop with O/S: Windows XP Professional, Version
5.1, w/Service Pack 2, Br: Version 7; Country/Region: United States.
And Office Standard Edition 2003. Here's the problem: I use Contacts
for my address book. I have not configured Outlook or Contacts in
any special way - I just use it as I found it when I installed
Office. I just enter them as new and update when I call them up.
However, sometimes I can't find someone so create a new Contact and
when I go to save it, it says that this Contact is already there and
do I want to update or add it as new. Why can't I find these
Contacts in my list that I call up from the Outlook home page?

Probably because you're looking at the Mail view of the Navigation Pane.
The Mail view will show you only the folders containing Mail items. Click
on the "Contacts" or "Folder List" button at the bottom of the Nav pane to
be able to see your Contacts folder. Look inside that folder to see your
contacts.
--
Brian Tillman [MVP-Outlook]

Well you must be right! I found numerous double entries that way. Thank
you! Still can't figure out why they won't come up through the Mail View
which is where I need them. I appreciate the help!

"Brian Tillman" wrote:

Knightrider215 wrote:

O.K. I am using a desktop with O/S: Windows XP Professional, Version
5.1, w/Service Pack 2, Br: Version 7; Country/Region: United States.
And Office Standard Edition 2003. Here's the problem: I use Contacts
for my address book. I have not configured Outlook or Contacts in
any special way - I just use it as I found it when I installed
Office. I just enter them as new and update when I call them up.
However, sometimes I can't find someone so create a new Contact and
when I go to save it, it says that this Contact is already there and
do I want to update or add it as new. Why can't I find these
Contacts in my list that I call up from the Outlook home page?

Probably because you're looking at the Mail view of the Navigation Pane.
The Mail view will show you only the folders containing Mail items. Click
on the "Contacts" or "Folder List" button at the bottom of the Nav pane to
be able to see your Contacts folder. Look inside that folder to see your
contacts.
--
Brian Tillman [MVP-Outlook]

Knightrider215 wrote:

Well you must be right! I found numerous double entries that way.
Thank you! Still can't figure out why they won't come up through the
Mail View which is where I need them. I appreciate the help!

As I said, the Mail view specifically limits the display to only Mail
folders. Use the Folder List view is you always want to see all folders.
--
Brian Tillman [MVP-Outlook]