Outlook 2003:

Whenever I try to compose and email and select the "To" button to access my
contacts, I get an error msg saying my address list cannot be displayed. I
hit "ok" and the box where I would normally select my contact names pops up
empty. However, where it says "Show Names from the:", I have the option to
choose from 2 contact lists, the 2nd list is the one with all my contacts.
How do I delete the contact list with no information in it so that when
I hit the "To" button, my contacts appear??
I have tried Tools E-mail accounts View or change existing directories
or address books Outlook Address Book Change.
That box is now empty but there are still two 'contact' folders when I open
a new message and click the "to" button. One seems like a default while the
other has my contacts. I have to select that each time I send an email
(cumbersome).

If so you would be the first person ever for whom Tools E-mail accounts
View or change existing directories or address books Outlook Address Book
Change. does not provide you the opportunity to remove the incorrect
reference to a Contacts Folders and leave the correct one. You say that box
is "now empty." What did you do, remove both references? Did you restart
Outlook after doing whatever you did?
--
Russ Valentine
[MVP-Outlook]
"Orcas2369" wrote in message
...
Outlook 2003:

Whenever I try to compose and email and select the "To" button to access
my
contacts, I get an error msg saying my address list cannot be displayed. I
hit "ok" and the box where I would normally select my contact names pops
up
empty. However, where it says "Show Names from the:", I have the option to
choose from 2 contact lists, the 2nd list is the one with all my contacts.
How do I delete the contact list with no information in it so that when
I hit the "To" button, my contacts appear??
I have tried Tools E-mail accounts View or change existing directories
or address books Outlook Address Book Change.
That box is now empty but there are still two 'contact' folders when I
open
a new message and click the "to" button. One seems like a default while
the
other has my contacts. I have to select that each time I send an email
(cumbersome).

I have restarted. THere are no address books listed anymore. How do I recover
them?
The "send/receive" button is also not functioning now in my 'profile". All
of these functions work in another profile in the same program.


Thanks



"Russ Valentine [MVP-Outlook]" wrote:

If so you would be the first person ever for whom Tools E-mail accounts
View or change existing directories or address books Outlook Address Book
Change. does not provide you the opportunity to remove the incorrect
reference to a Contacts Folders and leave the correct one. You say that box
is "now empty." What did you do, remove both references? Did you restart
Outlook after doing whatever you did?
--
Russ Valentine
[MVP-Outlook]
"Orcas2369" wrote in message
...
Outlook 2003:

Whenever I try to compose and email and select the "To" button to access
my
contacts, I get an error msg saying my address list cannot be displayed. I
hit "ok" and the box where I would normally select my contact names pops
up
empty. However, where it says "Show Names from the:", I have the option to
choose from 2 contact lists, the 2nd list is the one with all my contacts.
How do I delete the contact list with no information in it so that when
I hit the "To" button, my contacts appear??
I have tried Tools E-mail accounts View or change existing directories
or address books Outlook Address Book Change.
That box is now empty but there are still two 'contact' folders when I
open
a new message and click the "to" button. One seems like a default while
the
other has my contacts. I have to select that each time I send an email
(cumbersome).

Your post has gone from unclear to indecipherable.
Clearly there is a lot more to this story if your mail polling is also not
working.
What do you mean "there are no address books listed anymore?"
We are unable to help when we get only bits and pieces of unrelated
information.
--
Russ Valentine
[MVP-Outlook]
"Orcas2369" wrote in message
...
I have restarted. THere are no address books listed anymore. How do I
recover
them?
The "send/receive" button is also not functioning now in my 'profile". All
of these functions work in another profile in the same program.


Thanks



"Russ Valentine [MVP-Outlook]" wrote:

If so you would be the first person ever for whom Tools E-mail accounts

View or change existing directories or address books Outlook Address
Book
Change. does not provide you the opportunity to remove the incorrect
reference to a Contacts Folders and leave the correct one. You say that
box
is "now empty." What did you do, remove both references? Did you restart
Outlook after doing whatever you did?
--
Russ Valentine
[MVP-Outlook]
"Orcas2369" wrote in message
...
Outlook 2003:

Whenever I try to compose and email and select the "To" button to
access
my
contacts, I get an error msg saying my address list cannot be
displayed. I
hit "ok" and the box where I would normally select my contact names
pops
up
empty. However, where it says "Show Names from the:", I have the option
to
choose from 2 contact lists, the 2nd list is the one with all my
contacts.
How do I delete the contact list with no information in it so that when
I hit the "To" button, my contacts appear??
I have tried Tools E-mail accounts View or change existing
directories
or address books Outlook Address Book Change.
That box is now empty but there are still two 'contact' folders when I
open
a new message and click the "to" button. One seems like a default while
the
other has my contacts. I have to select that each time I send an email
(cumbersome).