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#1
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My computer crashed completely, running XP with Outlook 2003. I bought a new
one running Vista and reloaded Outlook 2003. The only way to get my contacts back on the new laptop was to run a sync from my iPhone and it did return all my contacts to Outlook. However, I can not add any contacts to a new distribution list because the dialogue box to select from has only the contacts name without any email address. I have tried some fixes based on previous answers but to no avail. I hope someone can help! |
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#2
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You would never populate your Contacts folder by syncing to a mobile device.
It will not create valid, resolved email addresses. Restore from a valid backup of your data. -- Russ Valentine [MVP-Outlook] "Nick K" Nick wrote in message ... My computer crashed completely, running XP with Outlook 2003. I bought a new one running Vista and reloaded Outlook 2003. The only way to get my contacts back on the new laptop was to run a sync from my iPhone and it did return all my contacts to Outlook. However, I can not add any contacts to a new distribution list because the dialogue box to select from has only the contacts name without any email address. I have tried some fixes based on previous answers but to no avail. I hope someone can help! |
#3
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You say never, but I did. It was my only choice unless I wanted to lose 1000
contacts and their info. I did have an external backup drive but I have no idea were to look on it for the outlook contact data file and what to do with it. "Russ Valentine [MVP-Outlook]" wrote: You would never populate your Contacts folder by syncing to a mobile device. It will not create valid, resolved email addresses. Restore from a valid backup of your data. -- Russ Valentine [MVP-Outlook] "Nick K" Nick wrote in message ... My computer crashed completely, running XP with Outlook 2003. I bought a new one running Vista and reloaded Outlook 2003. The only way to get my contacts back on the new laptop was to run a sync from my iPhone and it did return all my contacts to Outlook. However, I can not add any contacts to a new distribution list because the dialogue box to select from has only the contacts name without any email address. I have tried some fixes based on previous answers but to no avail. I hope someone can help! |
#4
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Russ,
I was able to resolve this by paying the $49.99 support. This is what they told me to do. Export my contacts to comma,etc. (windows), delete them and import them back in. It worked. "Nick K" wrote: You say never, but I did. It was my only choice unless I wanted to lose 1000 contacts and their info. I did have an external backup drive but I have no idea were to look on it for the outlook contact data file and what to do with it. "Russ Valentine [MVP-Outlook]" wrote: You would never populate your Contacts folder by syncing to a mobile device. It will not create valid, resolved email addresses. Restore from a valid backup of your data. -- Russ Valentine [MVP-Outlook] "Nick K" Nick wrote in message ... My computer crashed completely, running XP with Outlook 2003. I bought a new one running Vista and reloaded Outlook 2003. The only way to get my contacts back on the new laptop was to run a sync from my iPhone and it did return all my contacts to Outlook. However, I can not add any contacts to a new distribution list because the dialogue box to select from has only the contacts name without any email address. I have tried some fixes based on previous answers but to no avail. I hope someone can help! |
#5
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You have still lost data. Importing and exporting always do.
How to restore from a backup is posted here every day. Learn how to do it. The file you need is your Personal Folders file (*.pst) It's where all the mail, calendar, contacts etc are stored. Take a look at these pages for info on Outlook data backup or transfer: http://www.slipstick.com/config/backup.htm http://www.howto-outlook.com/Howto/backupandrestore.htm http://office.microsoft.com/en-us/as...771141033.aspx -- Russ Valentine [MVP-Outlook] "Nick K" wrote in message ... Russ, I was able to resolve this by paying the $49.99 support. This is what they told me to do. Export my contacts to comma,etc. (windows), delete them and import them back in. It worked. "Nick K" wrote: You say never, but I did. It was my only choice unless I wanted to lose 1000 contacts and their info. I did have an external backup drive but I have no idea were to look on it for the outlook contact data file and what to do with it. "Russ Valentine [MVP-Outlook]" wrote: You would never populate your Contacts folder by syncing to a mobile device. It will not create valid, resolved email addresses. Restore from a valid backup of your data. -- Russ Valentine [MVP-Outlook] "Nick K" Nick wrote in message ... My computer crashed completely, running XP with Outlook 2003. I bought a new one running Vista and reloaded Outlook 2003. The only way to get my contacts back on the new laptop was to run a sync from my iPhone and it did return all my contacts to Outlook. However, I can not add any contacts to a new distribution list because the dialogue box to select from has only the contacts name without any email address. I have tried some fixes based on previous answers but to no avail. I hope someone can help! |
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