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#1
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My address book is not associated with my contacts. I have tried all of the
solutions I can find and none will work. Here are my specifics: In the Address Books tab of the Account Settings box, Outlook Address Book (type = MAPI) is listed. I cannot remove it as that option is dimmed. I also cannot add a new one as it already exists. If I select the Change option there, it is not listed. In the Outlook Address Book tab of the Contacts Properties box, "Show this folder as an e-mail Address Book" is also dimmed. In my Contacts view, I have three versions of the Contacts folder. They all appear to be the same (same size). How can I reassociate my address book with my Contacts? (If this is a clue, I believe I enabled Business Contact Manager after I had been using Outlook 2007 for a while.) Thanks very much! |
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#2
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I think you need to create a fresh profile in the Control Panel's Mail
applet to deal with the issue you're having... "Carol" wrote in message ... My address book is not associated with my contacts. I have tried all of the solutions I can find and none will work. Here are my specifics: In the Address Books tab of the Account Settings box, Outlook Address Book (type = MAPI) is listed. I cannot remove it as that option is dimmed. I also cannot add a new one as it already exists. If I select the Change option there, it is not listed. In the Outlook Address Book tab of the Contacts Properties box, "Show this folder as an e-mail Address Book" is also dimmed. In my Contacts view, I have three versions of the Contacts folder. They all appear to be the same (same size). How can I reassociate my address book with my Contacts? (If this is a clue, I believe I enabled Business Contact Manager after I had been using Outlook 2007 for a while.) Thanks very much! |
#3
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Okay, I did that. Did that create a new .pst file that I have to import my
existing inbox and contacts into? (Sorry, I'm hesitant to experiment too much for fear of screwing something else up. ) "Vince Averello" wrote: I think you need to create a fresh profile in the Control Panel's Mail applet to deal with the issue you're having... "Carol" wrote in message ... My address book is not associated with my contacts. I have tried all of the solutions I can find and none will work. Here are my specifics: In the Address Books tab of the Account Settings box, Outlook Address Book (type = MAPI) is listed. I cannot remove it as that option is dimmed. I also cannot add a new one as it already exists. If I select the Change option there, it is not listed. In the Outlook Address Book tab of the Contacts Properties box, "Show this folder as an e-mail Address Book" is also dimmed. In my Contacts view, I have three versions of the Contacts folder. They all appear to be the same (same size). How can I reassociate my address book with my Contacts? (If this is a clue, I believe I enabled Business Contact Manager after I had been using Outlook 2007 for a while.) Thanks very much! |
#4
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You could just use your existing one instead of creating/copying/importing.
"Carol" wrote in message ... Okay, I did that. Did that create a new .pst file that I have to import my existing inbox and contacts into? (Sorry, I'm hesitant to experiment too much for fear of screwing something else up. ) |
#5
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sorry i'm being dense. i now have new mail inbox items in the new profile
and none of my old folders, mail, contacts, etc. "Vince Averello" wrote: You could just use your existing one instead of creating/copying/importing. "Carol" wrote in message ... Okay, I did that. Did that create a new .pst file that I have to import my existing inbox and contacts into? (Sorry, I'm hesitant to experiment too much for fear of screwing something else up. ) |
#6
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P.S. I did not enable Business Contact Manager with the new profile.
"Carol" wrote: sorry i'm being dense. i now have new mail inbox items in the new profile and none of my old folders, mail, contacts, etc. "Vince Averello" wrote: You could just use your existing one instead of creating/copying/importing. "Carol" wrote in message ... Okay, I did that. Did that create a new .pst file that I have to import my existing inbox and contacts into? (Sorry, I'm hesitant to experiment too much for fear of screwing something else up. ) |
#7
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In the Control Panel Mail applet Data Files tab add the old PST then set
it as the default. "Carol" wrote in message ... sorry i'm being dense. i now have new mail inbox items in the new profile and none of my old folders, mail, contacts, etc. |
#8
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Great, that worked. Thanks for your help!
"Vince Averello" wrote: In the Control Panel Mail applet Data Files tab add the old PST then set it as the default. "Carol" wrote in message ... sorry i'm being dense. i now have new mail inbox items in the new profile and none of my old folders, mail, contacts, etc. |
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