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#1
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I have a new system running Vista Home Premium and Outlook 2007. I exported
my 2003 Outlook and it seems to be running well except that Address Book in Mail does not have my contacts listed. If I go to Contacts, there they are. |
#2
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Exporting Outlook data is never the correct way to transfer it. Hard to know
what you demolished by doing so. Seems to me you just haven't configured your Outlook Address Book Service. Do so. Report back with your results. If you do not know how to do so, read the instructions that are posted here daily: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "Mal Walker" Mal wrote in message ... I have a new system running Vista Home Premium and Outlook 2007. I exported my 2003 Outlook and it seems to be running well except that Address Book in Mail does not have my contacts listed. If I go to Contacts, there they are. |
#3
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When I go to Step 2 of the instructions, the 'Show this folder as an e-mail
address book check box' is greyed and unselectable. "Russ Valentine [MVP-Outlook]" wrote: Exporting Outlook data is never the correct way to transfer it. Hard to know what you demolished by doing so. Seems to me you just haven't configured your Outlook Address Book Service. Do so. Report back with your results. If you do not know how to do so, read the instructions that are posted here daily: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "Mal Walker" Mal wrote in message ... I have a new system running Vista Home Premium and Outlook 2007. I exported my 2003 Outlook and it seems to be running well except that Address Book in Mail does not have my contacts listed. If I go to Contacts, there they are. |
#4
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"Mal Walker" wrote in message
... When I go to Step 2 of the instructions, the 'Show this folder as an address book check box' is greyed and unselectable. You'll need to make a new profile as you can't add the Outlook Address Book service due to a bug. |
#5
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Then you corrupted your profile, most likely by migrating data improperly.
Create a new profile, and make sure you migrate your data to it correctly: http://support.microsoft.com/default...roduct=out2003 -- Russ Valentine [MVP-Outlook] "Mal Walker" wrote in message ... When I go to Step 2 of the instructions, the 'Show this folder as an address book check box' is greyed and unselectable. "Russ Valentine [MVP-Outlook]" wrote: Exporting Outlook data is never the correct way to transfer it. Hard to know what you demolished by doing so. Seems to me you just haven't configured your Outlook Address Book Service. Do so. Report back with your results. If you do not know how to do so, read the instructions that are posted here daily: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "Mal Walker" Mal wrote in message ... I have a new system running Vista Home Premium and Outlook 2007. I exported my 2003 Outlook and it seems to be running well except that Address Book in Mail does not have my contacts listed. If I go to Contacts, there they are. |
#6
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Mal,
I just bought my Mom a PC with Office 2007 Trial - and did NOT try and import any contacts (simply tried to copy them from an incoming email) - and had the exact same problem...so perhaps you did not 'demolish' your software the way Russ Valentine (MVP?) describes. I am having a tough time getting past Russ's condescending tone toward you...if he actually thinks that Microsoft is not capable of producing a bug in its software than he is delusional as well as completely inexperienced with Microsoft products. That said, I am trying to follow the instructions of creating a new profile in the documents he links to. By the way, Russ, there are typos in the instructions by Microsoft - imagine! Perhaps 'Gordon' can continue to communicate to us in a normal adult manner and we can find a solution. Good luck, "Mal Walker" wrote: I have a new system running Vista Home Premium and Outlook 2007. I exported my 2003 Outlook and it seems to be running well except that Address Book in Mail does not have my contacts listed. If I go to Contacts, there they are. |
#7
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Success - thanks to Russ Valentine's instructions.
I followed the link he supplied: http://support.microsoft.com/default...roduct=out2003 - and created a new profile. This new profile did in fact accept input of new email addresses...so, too, did the default 'user' account (after it did not, initially). **NB - make sure that you switch all views (including 'Start' button) to 'classic view', as the instructions are only applicable to that view. It strikes me that as I was trying to get the default account's Address Book working, there were several messages that referenced 'Exchange Server' - such as 'this feature is not available in Exchange Server - see your Network Administrator'. My guess is that this installation of Office defaults to Exchange Server setup rather than defaulting to a single user situation. Good luck, Mal. Thanks for your assistance Russ. "Mal Walker" wrote: I have a new system running Vista Home Premium and Outlook 2007. I exported my 2003 Outlook and it seems to be running well except that Address Book in Mail does not have my contacts listed. If I go to Contacts, there they are. |
#8
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Thanks Ice Bear - I'll give it a go.
Cheers Mal "Ice Bear" wrote: Success - thanks to Russ Valentine's instructions. I followed the link he supplied: http://support.microsoft.com/default...roduct=out2003 - and created a new profile. This new profile did in fact accept input of new email addresses...so, too, did the default 'user' account (after it did not, initially). **NB - make sure that you switch all views (including 'Start' button) to 'classic view', as the instructions are only applicable to that view. It strikes me that as I was trying to get the default account's Address Book working, there were several messages that referenced 'Exchange Server' - such as 'this feature is not available in Exchange Server - see your Network Administrator'. My guess is that this installation of Office defaults to Exchange Server setup rather than defaulting to a single user situation. Good luck, Mal. Thanks for your assistance Russ. "Mal Walker" wrote: I have a new system running Vista Home Premium and Outlook 2007. I exported my 2003 Outlook and it seems to be running well except that Address Book in Mail does not have my contacts listed. If I go to Contacts, there they are. |
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