Hello;

I am having great difficulty trying to resolve an ldap issue that my users
are having in outlook 2007. We are presently in the process of upgrading from
office 2000 to office 2007. The problem did not occur in outlook 2000. The
problem is:

In outlook 2007, if a user does an ldap search on approximately 6 or more
users, and than tries sending the message, a Microsoft LDAP error message
pops up:

"Error 52: Cannot connect to internet directory service (LDAP) server
fc.hwcdsb.edu.on.ca. First check your network connection. Than check your
LDAP server settings: On the tools menu, click account settings, click the
address books tab, click the directory name, then click Change or Remove to
modify or delete the directory."

I have googled the message, and there is next to nothing on this. There was
something i found that said to remove the ldap entry for fc.hwcdsb.edu.on.ca.
which is not an acceptable solution.

Is there a difference in the way outlook 2007 handles ldap, than the way
outlook 2000 handled it? Would anyone know how to get around this? I have
checked the event log, on the workstations and on our exchange 2000
server...there is nothing.

fc.hwcdsb.edu.on.ca is a firstclass conferencing/email system. I have called
there support, and they were unable to see any issues on that
system.....which i believe since outlook 2000 does not have a problem.

Any help would be appreciated.
Thx.
Paul

I have reposted this under the general questions discussion group.

Sorry and Thx.

Paul



"Paul" wrote:

Hello;

I am having great difficulty trying to resolve an ldap issue that my users
are having in outlook 2007. We are presently in the process of upgrading from
office 2000 to office 2007. The problem did not occur in outlook 2000. The
problem is:

In outlook 2007, if a user does an ldap search on approximately 6 or more
users, and than tries sending the message, a Microsoft LDAP error message
pops up:

"Error 52: Cannot connect to internet directory service (LDAP) server
fc.hwcdsb.edu.on.ca. First check your network connection. Than check your
LDAP server settings: On the tools menu, click account settings, click the
address books tab, click the directory name, then click Change or Remove to
modify or delete the directory."

I have googled the message, and there is next to nothing on this. There was
something i found that said to remove the ldap entry for fc.hwcdsb.edu.on.ca.
which is not an acceptable solution.

Is there a difference in the way outlook 2007 handles ldap, than the way
outlook 2000 handled it? Would anyone know how to get around this? I have
checked the event log, on the workstations and on our exchange 2000
server...there is nothing.

fc.hwcdsb.edu.on.ca is a firstclass conferencing/email system. I have called
there support, and they were unable to see any issues on that
system.....which i believe since outlook 2000 does not have a problem.

Any help would be appreciated.
Thx.
Paul