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Contact folder "unable to display the folder"



 
 
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Old February 10th 09, 09:27 PM posted to microsoft.public.outlook.contacts
Russ Valentine [MVP-Outlook]
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Posts: 9,348
Default Contact folder "unable to display the folder"

Makes no sense. There is no address book in Outlook so it is impossible for
you to have an address book in a location that is separate from your
Contacts Folder. They are the same thing! Clarify what your question is and
what you are trying to do. Are you are trying to get some third party
address book to use Outlook?
--
Russ Valentine
[MVP-Outlook]
"jbl" wrote in message
...
I cannot believe I am the only person on planet earth that has this issue.
I
would like to have Outlook work the way it is supposed to for the ease,
convenience and efficiency. My address book is on the C drive and the .pst
file that holds the contacts folder is on the D drive. I don't know if
that
is the reason direct access to the contacts folder is blocked or not. But
that is the only thing that changed when I reformatted and reinstalled.
Maybe
it is time to get an Outlook programmer involved to locate the spot that
gives rise to this error message.

"Russ Valentine [MVP-Outlook]" wrote:

Sounds like you aren't doing this the way you are supposed to. I don't
see
any way you'd ever get that error messages in Folder List View. Convince
me
you are using Folder List view. You access that view from the bottom of
the
Nav Pane. Click on the icon that Says "Folder List"
If your email addresses are displaying in the address book view, what is
the
problem?
--
Russ Valentine
[MVP-Outlook]
"jbl" wrote in message
...
Sorry you have been unable to understand my specific problem, but
refering
to
the article below, I think I can now explain it better. It is step 3 in
that
article that is my problem. "Item 1. In the Folder list, select the
Contact
folder." When I do this I get the message "unable to display the
folder".
Therefore, I cannot double click on a contact, because they are not
showing
up here. However the e-mail addresses do show up in the address book.
How
do
I get step 3 in this article to work right?

"Russ Valentine [MVP-Outlook]" wrote:

Because you haven't configured the Outlook Address Book correctly.
Your
post
is far too vague for anyone to tell what you did let alone what you
did
wrong. Just follow the well documented instructions:
http://support.microsoft.com/default...Product=ol2002
--
Russ Valentine
[MVP-Outlook]
"jbl" wrote in message
...
I am working within Outlook. I have two folder lists -Hotmail (my
e-mail)
with its subfolders and Outlook Today Personal Folders with its
subfolders.
Contacts is one of the subfolders in this latter list. Now I am
really
confused. I followed the path below to Outlook Address Book
change,
but
there is nothing to change to. I removed the "contacts" that were
connected
to the address book and went back out. Now it says there are no
entries
in
Outlook Address Book and when I click on the contacts folder in the
Folder
list, no e-mail addresses show up either. It still says "unable to
display".
Why are my e-mail addresses not showing up here as before? All my
other
personal data shows up in the folder list just the same as before I
reformatted and reloaded everything. Obviously, my Outlook.pst file
is
out
there intact or all the other personal data would not be here. But
why
am
I
not able to access the e-mail addresses in the subfolder contacts?

"Russ Valentine [MVP-Outlook]" wrote:

Vague post. "When I click on the contact folder" means what
exactly?
Where
are you doing this? I suspect you have an invalid reference to a
Contacts
Folder in your address book view. Is that what you meant? If so,
just
remove
it he
Tools E-mail accounts View or change existing directories or
address
books Outlook Address Book Change…

--
Russ Valentine
[MVP-Outlook]
"jbl" wrote in message
news After reformatting the disk and reloading the software (XP
professional
and
Outlook 2002), the address book and contacts folder did not work
correctly.
Everything else works fine even though the old data was restored
to
a
different drive than the original C drive. When I clicked the
contacts
folder
in the personal folder list, everything was there, but I could
not
use
them
in the TO data field. After research here in the discussion
group, I
was
able
to connect to the address book. Now everything seems to work the
right
way
in
the address book, but when I click on the contact folder, I see
no
contacts
at all - just the message "unable to display the folder". Help!







 




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