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Makes no sense. There is no address book in Outlook so it is impossible for
you to have an address book in a location that is separate from your Contacts Folder. They are the same thing! Clarify what your question is and what you are trying to do. Are you are trying to get some third party address book to use Outlook? -- Russ Valentine [MVP-Outlook] "jbl" wrote in message ... I cannot believe I am the only person on planet earth that has this issue. I would like to have Outlook work the way it is supposed to for the ease, convenience and efficiency. My address book is on the C drive and the .pst file that holds the contacts folder is on the D drive. I don't know if that is the reason direct access to the contacts folder is blocked or not. But that is the only thing that changed when I reformatted and reinstalled. Maybe it is time to get an Outlook programmer involved to locate the spot that gives rise to this error message. "Russ Valentine [MVP-Outlook]" wrote: Sounds like you aren't doing this the way you are supposed to. I don't see any way you'd ever get that error messages in Folder List View. Convince me you are using Folder List view. You access that view from the bottom of the Nav Pane. Click on the icon that Says "Folder List" If your email addresses are displaying in the address book view, what is the problem? -- Russ Valentine [MVP-Outlook] "jbl" wrote in message ... Sorry you have been unable to understand my specific problem, but refering to the article below, I think I can now explain it better. It is step 3 in that article that is my problem. "Item 1. In the Folder list, select the Contact folder." When I do this I get the message "unable to display the folder". Therefore, I cannot double click on a contact, because they are not showing up here. However the e-mail addresses do show up in the address book. How do I get step 3 in this article to work right? "Russ Valentine [MVP-Outlook]" wrote: Because you haven't configured the Outlook Address Book correctly. Your post is far too vague for anyone to tell what you did let alone what you did wrong. Just follow the well documented instructions: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "jbl" wrote in message ... I am working within Outlook. I have two folder lists -Hotmail (my e-mail) with its subfolders and Outlook Today Personal Folders with its subfolders. Contacts is one of the subfolders in this latter list. Now I am really confused. I followed the path below to Outlook Address Book change, but there is nothing to change to. I removed the "contacts" that were connected to the address book and went back out. Now it says there are no entries in Outlook Address Book and when I click on the contacts folder in the Folder list, no e-mail addresses show up either. It still says "unable to display". Why are my e-mail addresses not showing up here as before? All my other personal data shows up in the folder list just the same as before I reformatted and reloaded everything. Obviously, my Outlook.pst file is out there intact or all the other personal data would not be here. But why am I not able to access the e-mail addresses in the subfolder contacts? "Russ Valentine [MVP-Outlook]" wrote: Vague post. "When I click on the contact folder" means what exactly? Where are you doing this? I suspect you have an invalid reference to a Contacts Folder in your address book view. Is that what you meant? If so, just remove it he Tools E-mail accounts View or change existing directories or address books Outlook Address Book Change… -- Russ Valentine [MVP-Outlook] "jbl" wrote in message news ![]() professional and Outlook 2002), the address book and contacts folder did not work correctly. Everything else works fine even though the old data was restored to a different drive than the original C drive. When I clicked the contacts folder in the personal folder list, everything was there, but I could not use them in the TO data field. After research here in the discussion group, I was able to connect to the address book. Now everything seems to work the right way in the address book, but when I click on the contact folder, I see no contacts at all - just the message "unable to display the folder". Help! |
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