After reformatting the disk and reloading the software (XP professional and
Outlook 2002), the address book and contacts folder did not work correctly.
Everything else works fine even though the old data was restored to a
different drive than the original C drive. When I clicked the contacts folder
in the personal folder list, everything was there, but I could not use them
in the TO data field. After research here in the discussion group, I was able
to connect to the address book. Now everything seems to work the right way in
the address book, but when I click on the contact folder, I see no contacts
at all - just the message "unable to display the folder". Help!

Vague post. "When I click on the contact folder" means what exactly? Where
are you doing this? I suspect you have an invalid reference to a Contacts
Folder in your address book view. Is that what you meant? If so, just remove
it he
Tools E-mail accounts View or change existing directories or address
books Outlook Address Book Change…

--
Russ Valentine
[MVP-Outlook]
"jbl" wrote in message
news
After reformatting the disk and reloading the software (XP professional
and
Outlook 2002), the address book and contacts folder did not work
correctly.
Everything else works fine even though the old data was restored to a
different drive than the original C drive. When I clicked the contacts
folder
in the personal folder list, everything was there, but I could not use
them
in the TO data field. After research here in the discussion group, I was
able
to connect to the address book. Now everything seems to work the right way
in
the address book, but when I click on the contact folder, I see no
contacts
at all - just the message "unable to display the folder". Help!

I am working within Outlook. I have two folder lists -Hotmail (my e-mail)
with its subfolders and Outlook Today Personal Folders with its subfolders.
Contacts is one of the subfolders in this latter list. Now I am really
confused. I followed the path below to Outlook Address Book change, but
there is nothing to change to. I removed the "contacts" that were connected
to the address book and went back out. Now it says there are no entries in
Outlook Address Book and when I click on the contacts folder in the Folder
list, no e-mail addresses show up either. It still says "unable to display".
Why are my e-mail addresses not showing up here as before? All my other
personal data shows up in the folder list just the same as before I
reformatted and reloaded everything. Obviously, my Outlook.pst file is out
there intact or all the other personal data would not be here. But why am I
not able to access the e-mail addresses in the subfolder contacts?

"Russ Valentine [MVP-Outlook]" wrote:

Vague post. "When I click on the contact folder" means what exactly? Where
are you doing this? I suspect you have an invalid reference to a Contacts
Folder in your address book view. Is that what you meant? If so, just remove
it he
Tools E-mail accounts View or change existing directories or address
books Outlook Address Book Change…

--
Russ Valentine
[MVP-Outlook]
"jbl" wrote in message
news
After reformatting the disk and reloading the software (XP professional
and
Outlook 2002), the address book and contacts folder did not work
correctly.
Everything else works fine even though the old data was restored to a
different drive than the original C drive. When I clicked the contacts
folder
in the personal folder list, everything was there, but I could not use
them
in the TO data field. After research here in the discussion group, I was
able
to connect to the address book. Now everything seems to work the right way
in
the address book, but when I click on the contact folder, I see no
contacts
at all - just the message "unable to display the folder". Help!

Because you haven't configured the Outlook Address Book correctly. Your post
is far too vague for anyone to tell what you did let alone what you did
wrong. Just follow the well documented instructions:
http://support.microsoft.com/default...Product=ol2002
--
Russ Valentine
[MVP-Outlook]
"jbl" wrote in message
...
I am working within Outlook. I have two folder lists -Hotmail (my e-mail)
with its subfolders and Outlook Today Personal Folders with its
subfolders.
Contacts is one of the subfolders in this latter list. Now I am really
confused. I followed the path below to Outlook Address Book change, but
there is nothing to change to. I removed the "contacts" that were
connected
to the address book and went back out. Now it says there are no entries in
Outlook Address Book and when I click on the contacts folder in the Folder
list, no e-mail addresses show up either. It still says "unable to
display".
Why are my e-mail addresses not showing up here as before? All my other
personal data shows up in the folder list just the same as before I
reformatted and reloaded everything. Obviously, my Outlook.pst file is out
there intact or all the other personal data would not be here. But why am
I
not able to access the e-mail addresses in the subfolder contacts?

"Russ Valentine [MVP-Outlook]" wrote:

Vague post. "When I click on the contact folder" means what exactly?
Where
are you doing this? I suspect you have an invalid reference to a Contacts
Folder in your address book view. Is that what you meant? If so, just
remove
it he
Tools E-mail accounts View or change existing directories or address
books Outlook Address Book Change…

--
Russ Valentine
[MVP-Outlook]
"jbl" wrote in message
news
After reformatting the disk and reloading the software (XP professional
and
Outlook 2002), the address book and contacts folder did not work
correctly.
Everything else works fine even though the old data was restored to a
different drive than the original C drive. When I clicked the contacts
folder
in the personal folder list, everything was there, but I could not use
them
in the TO data field. After research here in the discussion group, I
was
able
to connect to the address book. Now everything seems to work the right
way
in
the address book, but when I click on the contact folder, I see no
contacts
at all - just the message "unable to display the folder". Help!

Sorry you have been unable to understand my specific problem, but refering to
the article below, I think I can now explain it better. It is step 3 in that
article that is my problem. "Item 1. In the Folder list, select the Contact
folder." When I do this I get the message "unable to display the folder".
Therefore, I cannot double click on a contact, because they are not showing
up here. However the e-mail addresses do show up in the address book. How do
I get step 3 in this article to work right?

"Russ Valentine [MVP-Outlook]" wrote:

Because you haven't configured the Outlook Address Book correctly. Your post
is far too vague for anyone to tell what you did let alone what you did
wrong. Just follow the well documented instructions:
http://support.microsoft.com/default...Product=ol2002
--
Russ Valentine
[MVP-Outlook]
"jbl" wrote in message
...
I am working within Outlook. I have two folder lists -Hotmail (my e-mail)
with its subfolders and Outlook Today Personal Folders with its
subfolders.
Contacts is one of the subfolders in this latter list. Now I am really
confused. I followed the path below to Outlook Address Book change, but
there is nothing to change to. I removed the "contacts" that were
connected
to the address book and went back out. Now it says there are no entries in
Outlook Address Book and when I click on the contacts folder in the Folder
list, no e-mail addresses show up either. It still says "unable to
display".
Why are my e-mail addresses not showing up here as before? All my other
personal data shows up in the folder list just the same as before I
reformatted and reloaded everything. Obviously, my Outlook.pst file is out
there intact or all the other personal data would not be here. But why am
I
not able to access the e-mail addresses in the subfolder contacts?

"Russ Valentine [MVP-Outlook]" wrote:

Vague post. "When I click on the contact folder" means what exactly?
Where
are you doing this? I suspect you have an invalid reference to a Contacts
Folder in your address book view. Is that what you meant? If so, just
remove
it he
Tools E-mail accounts View or change existing directories or address
books Outlook Address Book Change…

--
Russ Valentine
[MVP-Outlook]
"jbl" wrote in message
news After reformatting the disk and reloading the software (XP professional
and
Outlook 2002), the address book and contacts folder did not work
correctly.
Everything else works fine even though the old data was restored to a
different drive than the original C drive. When I clicked the contacts
folder
in the personal folder list, everything was there, but I could not use
them
in the TO data field. After research here in the discussion group, I
was
able
to connect to the address book. Now everything seems to work the right
way
in
the address book, but when I click on the contact folder, I see no
contacts
at all - just the message "unable to display the folder". Help!

Sounds like you aren't doing this the way you are supposed to. I don't see
any way you'd ever get that error messages in Folder List View. Convince me
you are using Folder List view. You access that view from the bottom of the
Nav Pane. Click on the icon that Says "Folder List"
If your email addresses are displaying in the address book view, what is the
problem?
--
Russ Valentine
[MVP-Outlook]
"jbl" wrote in message
...
Sorry you have been unable to understand my specific problem, but refering
to
the article below, I think I can now explain it better. It is step 3 in
that
article that is my problem. "Item 1. In the Folder list, select the
Contact
folder." When I do this I get the message "unable to display the folder".
Therefore, I cannot double click on a contact, because they are not
showing
up here. However the e-mail addresses do show up in the address book. How
do
I get step 3 in this article to work right?

"Russ Valentine [MVP-Outlook]" wrote:

Because you haven't configured the Outlook Address Book correctly. Your
post
is far too vague for anyone to tell what you did let alone what you did
wrong. Just follow the well documented instructions:
http://support.microsoft.com/default...Product=ol2002
--
Russ Valentine
[MVP-Outlook]
"jbl" wrote in message
...
I am working within Outlook. I have two folder lists -Hotmail (my
e-mail)
with its subfolders and Outlook Today Personal Folders with its
subfolders.
Contacts is one of the subfolders in this latter list. Now I am really
confused. I followed the path below to Outlook Address Book change,
but
there is nothing to change to. I removed the "contacts" that were
connected
to the address book and went back out. Now it says there are no entries
in
Outlook Address Book and when I click on the contacts folder in the
Folder
list, no e-mail addresses show up either. It still says "unable to
display".
Why are my e-mail addresses not showing up here as before? All my other
personal data shows up in the folder list just the same as before I
reformatted and reloaded everything. Obviously, my Outlook.pst file is
out
there intact or all the other personal data would not be here. But why
am
I
not able to access the e-mail addresses in the subfolder contacts?

"Russ Valentine [MVP-Outlook]" wrote:

Vague post. "When I click on the contact folder" means what exactly?
Where
are you doing this? I suspect you have an invalid reference to a
Contacts
Folder in your address book view. Is that what you meant? If so, just
remove
it he
Tools E-mail accounts View or change existing directories or
address
books Outlook Address Book Change…

--
Russ Valentine
[MVP-Outlook]
"jbl" wrote in message
news After reformatting the disk and reloading the software (XP
professional
and
Outlook 2002), the address book and contacts folder did not work
correctly.
Everything else works fine even though the old data was restored to
a
different drive than the original C drive. When I clicked the
contacts
folder
in the personal folder list, everything was there, but I could not
use
them
in the TO data field. After research here in the discussion group, I
was
able
to connect to the address book. Now everything seems to work the
right
way
in
the address book, but when I click on the contact folder, I see no
contacts
at all - just the message "unable to display the folder". Help!