I have a similar problem with one of the ladies in my office. I checked her
clien t settings, and she does have autocompletion turned on
(Tools...Options...Preferences...Email Options...Advanced Email
Options...("Suggest names..." and "Automatic name checking" enabled), but her
cache of names seems to have been wiped out because now she is having to type
in or re-select the names from her address book / contact list. So I guess
that leads to 11 questions:

1. How did she manage to wipe out her cache?
2. Is there any way to restore it?
3. Is there any way to prevent it happening again in the future?

FWIW, we're running Exchange 2003 on Win Server 2003 R2 Standard and all of
our client setups are Outlook 2003 running on Win XP.

Thanks.

Ed Bernard

"Russ Valentine [MVP-Outlook]" wrote:

That would be expected. Autocompletion has nothing whatsoever to do with
your Contacts. It uses a cache of names from messages you have sent
previously, not your Contacts.
Accordingly, you either haven't sent this person a message, don't have
autocompletion turned on or functioning, or are using a version of Outlook
that does not support autocompletion. Only you can know which situation fits
yours.

--
Russ Valentine
[MVP-Outlook]
"Toni" wrote in message
...
I have a person in my address book, when I go to send them an email and
begin
to type their name, their name does not show or prefill. I have to close
my
email, look in my address book, find them and click TO: for their name to
appear on the TO line of the email.