Hello.
Sorry if this is in the wrong forum.
I'm kind of new to Outlook (2003), so I'm try to find out how things work still.
I work on company which has like thousands of people. I was given an email address and on my contact card there is just my name and surename and the display name, so when a new email come from me (or other contact from the company) shows our actual names (John Doe).
Now, I send emails to customers so I have a good number of contacts to add, because as I have folders for every client created, I like to move those mails there. But when an email from anyone of the customers comes, I just get the address or some other name (customer name).
What I try to get is to see the data I put on their contact card. I mean, I put in the display options to show the name of the company but after saving the contact card, it keeps showing other stuff and when I go back to edit the contact, the display option is sometimes back to nothing or the name I put.
I tried editing from the email address on the message (right click add to address book) and on the address book itself but nothing seems to work.
Thanks for any help and sorry for my English, I'm a Spanish speaker..
Submitted using http://www.outlookforums.com

What type of email account do you have? Exchange server, POP3 etc

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"Roberto" syrdax[at]gmail[dot]com wrote in message
...
Hello.
Sorry if this is in the wrong forum.
I'm kind of new to Outlook (2003), so I'm try to find out how things work
still. I work on company which has like thousands of people. I was given
an email address and on my contact card there is just my name and surename
and the display name, so when a new email come from me (or other contact
from the company) shows our actual names (John Doe).
Now, I send emails to customers so I have a good number of contacts to
add, because as I have folders for every client created, I like to move
those mails there. But when an email from anyone of the customers comes, I
just get the address or some other name (customer name). What I try to get
is to see the data I put on their contact card. I mean, I put in the
display options to show the name of the company but after saving the
contact card, it keeps showing other stuff and when I go back to edit the
contact, the display option is sometimes back to nothing or the name I
put.
I tried editing from the email address on the message (right click add
to address book) and on the address book itself but nothing seems to work.
Thanks for any help and sorry for my English, I'm a Spanish speaker..
Submitted using http://www.outlookforums.com