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When I try to import contacts from and Excel file (xls), I get an error
message that says I have an Invalid SAM ID. Any clues? MA |
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Version of Outlook? Version of Excel? How are you attempting the import?
-- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. ALWAYS post your Outlook version. How to ask a question: http://support.microsoft.com/KB/555375 After furious head scratching, Michael A asked: | When I try to import contacts from and Excel file (xls), I get an | error message that says I have an Invalid SAM ID. Any clues? | | MA |
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Both are 2007. Part of MS Small Buisness 2007.
"Milly Staples [MVP - Outlook]" wrote: Version of Outlook? Version of Excel? How are you attempting the import? -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. ALWAYS post your Outlook version. How to ask a question: http://support.microsoft.com/KB/555375 After furious head scratching, Michael A asked: | When I try to import contacts from and Excel file (xls), I get an | error message that says I have an Invalid SAM ID. Any clues? | | MA |
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"Michael A" wrote in message
... Both are 2007. Part of MS Small Buisness 2007. You forgot to answer one of the questions: "Milly Staples [MVP - Outlook]" wrote: How are you attempting the import? -- Brian Tillman [MVP-Outlook] |
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Invalid SAM ID indicates a connection failure with your servers - SAM =
Security Access Manager and is not an Outlook related issue (just that problem shows itself within Outlook which is completely different than being an Outlook specific issue). In general, something has changed in your environment which has made the SAM ID for the machine you are using invalid between server/workstation. Beyond that - to narrow this down a tad mo #1 - Is this Outlook '2007 or Outlook '2007 with BCM? If with BCM, the question should be posted in the applicable newsgroup for BCM which uses a different import/export engine then the one used in Outlook without BCM and stores it's data in an SQL database. All kinds of different factors at play between the two. (If you post this to the BCM newsgroup - suggest you include some of these answers with the question) #2 - Does this happen on just one machine or every machine? If every machine - what fields are mapped? (If this involves a BCM related issue and the error is coming from the SQL side of things - this issue will likely occur on every machine) #3 - What is the exact message - in its entirety complete with any error number - that you are getting? #4 - Are you importing to a BCM folder? If not a BCM folder - then is the target folder PST based or Exch based? If Exch, do you get the same error when importing to a PST based folder? If Exch, if you create another contact folder in the same Mailbox and import to that - does the same issue exist? #5 - At what point exactly does this error occur - immediately when importing starts or during the import process (ergo - have some contacts been imported prior to getting the message)? Karl __________________________________________________ _ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com "Michael A" wrote in message ... Both are 2007. Part of MS Small Buisness 2007. "Milly Staples [MVP - Outlook]" wrote: Version of Outlook? Version of Excel? How are you attempting the import? -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. ALWAYS post your Outlook version. How to ask a question: http://support.microsoft.com/KB/555375 After furious head scratching, Michael A asked: | When I try to import contacts from and Excel file (xls), I get an | error message that says I have an Invalid SAM ID. Any clues? | | MA |
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