I just noticed this morning, in checking for responses, that the original
date of posting was incorrect (i.e. my computer date was set incorrectly).
This was unintentional. Apologies...

--
Fred Boer - Amateur Access Enthusiast
Interests: Library software / Z39.50 / Web Services
Freeware Small Library Application available he
http://www3.sympatico.ca/lornarourke/


"Fred Boer" wrote in message
...
Hello:

I am a beginner with Outlook. I have added a new contact, and wish to set
up activity tracking using the Journal. I click on ToolsOptionsJournal
Options. I see older contacts in the "For These Contacts" listbox, but I
do *not* see my newly entered contact. How come?

Also (and perhaps connected...)..

If I use the "Address Cards" view, the newly added contact is visible.
However, if I switch to "Phone List" view, the contact is not there. Why?

Thanks!

Using Outlook 2003. Windows XP. Exchange server over VPN. I have a
contacts list in my Personal folder and also a Contacts list in the set of
Public folders.
--
Fred Boer - Amateur Access Enthusiast
Interests: Library software / Z39.50 / Web Services
Freeware Small Library Application available he
http://www3.sympatico.ca/lornarourke/

Hello:

I am a beginner with Outlook. I have added a new contact, and wish to set up
activity tracking using the Journal. I click on ToolsOptionsJournal
Options. I see older contacts in the "For These Contacts" listbox, but I do
*not* see my newly entered contact. How come?

Also (and perhaps connected...)..

If I use the "Address Cards" view, the newly added contact is visible.
However, if I switch to "Phone List" view, the contact is not there. Why?

Thanks!

Using Outlook 2003. Windows XP. Exchange server over VPN. I have a contacts
list in my Personal folder and also a Contacts list in the set of Public
folders.
--
Fred Boer - Amateur Access Enthusiast
Interests: Library software / Z39.50 / Web Services
Freeware Small Library Application available he
http://www3.sympatico.ca/lornarourke/

Have you closed Outlook (completely) and reopened it?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Fred Boer asked:

| I just noticed this morning, in checking for responses, that the
| original date of posting was incorrect (i.e. my computer date was set
| incorrectly). This was unintentional. Apologies...
|
|
| "Fred Boer" wrote in message
| ...
|| Hello:
||
|| I am a beginner with Outlook. I have added a new contact, and wish
|| to set up activity tracking using the Journal. I click on
|| ToolsOptionsJournal Options. I see older contacts in the "For
|| These Contacts" listbox, but I do *not* see my newly entered
|| contact. How come?
||
|| Also (and perhaps connected...)..
||
|| If I use the "Address Cards" view, the newly added contact is
|| visible. However, if I switch to "Phone List" view, the contact is
|| not there. Why?
||
|| Thanks!
||
|| Using Outlook 2003. Windows XP. Exchange server over VPN. I have a
|| contacts list in my Personal folder and also a Contacts list in the
|| set of Public folders.
|| --
|| Fred Boer - Amateur Access Enthusiast
|| Interests: Library software / Z39.50 / Web Services
|| Freeware Small Library Application available he
|| http://www3.sympatico.ca/lornarourke/

Dear Milly:

I certainly *am* scratching my head!

Yes, I have closed and opened Outlook, and done so over several days...
still, the newly added contact is not available. And it still doesn't appear
in the "Telephone List" view, but *does* appear in the address card view.

A detail which I didn't think to mention before, but may be useful to
someone knowledgeable, is that I am working with a custom form.

Thanks for any help!

Cheers!
Fred

"Milly Staples [MVP - Outlook]" what@ever wrote in message
...
Have you closed Outlook (completely) and reopened it?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Fred Boer asked:

| I just noticed this morning, in checking for responses, that the
| original date of posting was incorrect (i.e. my computer date was set
| incorrectly). This was unintentional. Apologies...
|
|
| "Fred Boer" wrote in message
| ...
|| Hello:
||
|| I am a beginner with Outlook. I have added a new contact, and wish
|| to set up activity tracking using the Journal. I click on
|| ToolsOptionsJournal Options. I see older contacts in the "For
|| These Contacts" listbox, but I do *not* see my newly entered
|| contact. How come?
||
|| Also (and perhaps connected...)..
||
|| If I use the "Address Cards" view, the newly added contact is
|| visible. However, if I switch to "Phone List" view, the contact is
|| not there. Why?
||
|| Thanks!
||
|| Using Outlook 2003. Windows XP. Exchange server over VPN. I have a
|| contacts list in my Personal folder and also a Contacts list in the
|| set of Public folders.
|| --
|| Fred Boer - Amateur Access Enthusiast
|| Interests: Library software / Z39.50 / Web Services
|| Freeware Small Library Application available he
|| http://www3.sympatico.ca/lornarourke/

Dear Milly:

I've resolved this issue. Thanks for offering to help. If you are interested
in the solution, I describe it below. Basically it boils down to my own
stupidity, with a twist!

I am a new hire working with an existing Outlook installation. The
installation uses a custom Contacts form. I was teaching myself about
Outlook, and began by experimenting with using the default Contacts form. I
used the default Contacts form to enter myself into Outlook as a new
contact. I used the "Full Name" button, and entered my name using the pop-up
form. Using this form, my "Full Name" was listed as "Fred Boer".

BUT! Previous data entry, using the *custom* form, (for all existing
contacts), had entered the full name in the format "Lastname, Firstname".
And, (yes it was as simple as this...), when listing contacts, I was looking
for "Boer, Fred" (in the "FullName" column), instead of looking for "Fred
Boer". Since all the existing contacts have had this field filled with data
entered in "Lastname, Firstname" format, it didn't occur to me that it was a
simple sorting issue. DOH!

In my defense, I argue that existing data has been entered incorrectly
because of the custom form... but I guess I should have realized this more
quickly!

Cheers!

--
Fred Boer - Amateur Access Enthusiast
Interests: Library software / Z39.50 / Web Services
Freeware Small Library Application available he
http://www3.sympatico.ca/lornarourke/


"Fred Boer" wrote in message
...
Dear Milly:

I certainly *am* scratching my head!

Yes, I have closed and opened Outlook, and done so over several days...
still, the newly added contact is not available. And it still doesn't
appear in the "Telephone List" view, but *does* appear in the address card
view.

A detail which I didn't think to mention before, but may be useful to
someone knowledgeable, is that I am working with a custom form.

Thanks for any help!

Cheers!
Fred

"Milly Staples [MVP - Outlook]" what@ever wrote in message
...
Have you closed Outlook (completely) and reopened it?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Fred Boer asked:

| I just noticed this morning, in checking for responses, that the
| original date of posting was incorrect (i.e. my computer date was set
| incorrectly). This was unintentional. Apologies...
|
|
| "Fred Boer" wrote in message
| ...
|| Hello:
||
|| I am a beginner with Outlook. I have added a new contact, and wish
|| to set up activity tracking using the Journal. I click on
|| ToolsOptionsJournal Options. I see older contacts in the "For
|| These Contacts" listbox, but I do *not* see my newly entered
|| contact. How come?
||
|| Also (and perhaps connected...)..
||
|| If I use the "Address Cards" view, the newly added contact is
|| visible. However, if I switch to "Phone List" view, the contact is
|| not there. Why?
||
|| Thanks!
||
|| Using Outlook 2003. Windows XP. Exchange server over VPN. I have a
|| contacts list in my Personal folder and also a Contacts list in the
|| set of Public folders.
|| --
|| Fred Boer - Amateur Access Enthusiast
|| Interests: Library software / Z39.50 / Web Services
|| Freeware Small Library Application available he
|| http://www3.sympatico.ca/lornarourke/

Thanks for posting this information - and yes, custom forms do throw a
monkey wrench into troubleshooting issues. Especially when we don't know
what you customized and how.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Fred Boer asked:

| Dear Milly:
|
| I've resolved this issue. Thanks for offering to help. If you are
| interested in the solution, I describe it below. Basically it boils
| down to my own stupidity, with a twist!
|
| I am a new hire working with an existing Outlook installation. The
| installation uses a custom Contacts form. I was teaching myself about
| Outlook, and began by experimenting with using the default Contacts
| form. I used the default Contacts form to enter myself into Outlook
| as a new contact. I used the "Full Name" button, and entered my name
| using the pop-up form. Using this form, my "Full Name" was listed as
| "Fred Boer".
|
| BUT! Previous data entry, using the *custom* form, (for all existing
| contacts), had entered the full name in the format "Lastname,
| Firstname". And, (yes it was as simple as this...), when listing
| contacts, I was looking for "Boer, Fred" (in the "FullName" column),
| instead of looking for "Fred Boer". Since all the existing contacts
| have had this field filled with data entered in "Lastname, Firstname"
| format, it didn't occur to me that it was a simple sorting issue. DOH!
|
| In my defense, I argue that existing data has been entered incorrectly
| because of the custom form... but I guess I should have realized this
| more quickly!
|
| Cheers!
|
|
| "Fred Boer" wrote in message
| ...
|| Dear Milly:
||
|| I certainly *am* scratching my head!
||
|| Yes, I have closed and opened Outlook, and done so over several
|| days... still, the newly added contact is not available. And it
|| still doesn't appear in the "Telephone List" view, but *does* appear
|| in the address card view.
||
|| A detail which I didn't think to mention before, but may be useful to
|| someone knowledgeable, is that I am working with a custom form.
||
|| Thanks for any help!
||
|| Cheers!
|| Fred
||
|| "Milly Staples [MVP - Outlook]" what@ever wrote in message
|| ...
||| Have you closed Outlook (completely) and reopened it?
|||
||| --
||| Milly Staples [MVP - Outlook]
|||
||| Post all replies to the group to keep the discussion intact.
||| ALWAYS post your Outlook version.
||| How to ask a question: http://support.microsoft.com/KB/555375
|||
|||
||| After furious head scratching, Fred Boer asked:
|||
|||| I just noticed this morning, in checking for responses, that the
|||| original date of posting was incorrect (i.e. my computer date was
|||| set incorrectly). This was unintentional. Apologies...
||||
||||
|||| "Fred Boer" wrote in message
|||| ...
||||| Hello:
|||||
||||| I am a beginner with Outlook. I have added a new contact, and wish
||||| to set up activity tracking using the Journal. I click on
||||| ToolsOptionsJournal Options. I see older contacts in the "For
||||| These Contacts" listbox, but I do *not* see my newly entered
||||| contact. How come?
|||||
||||| Also (and perhaps connected...)..
|||||
||||| If I use the "Address Cards" view, the newly added contact is
||||| visible. However, if I switch to "Phone List" view, the contact is
||||| not there. Why?
|||||
||||| Thanks!
|||||
||||| Using Outlook 2003. Windows XP. Exchange server over VPN. I have a
||||| contacts list in my Personal folder and also a Contacts list in
||||| the set of Public folders.
||||| --
||||| Fred Boer - Amateur Access Enthusiast
||||| Interests: Library software / Z39.50 / Web Services
||||| Freeware Small Library Application available he
||||| http://www3.sympatico.ca/lornarourke/