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#1
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Russ thanks but the article did not help.
I think the problem is simple: When I click on the “to” for a new message the address book shows all duplicates. Yet the contacts folders do not show the duplicates. I suppose the only way to fix it is to export the contacts and important mail and then delete the profile and start over "Russ Valentine [MVP-Outlook]" wrote: Without any information on what stopped working the way you think it should or the steps to reproduce the problem, I can only you suggest that you read the Help files on how to configure the Outlook Address Book: http://support.microsoft.com/default...Product=ol2002 Post back with specific questions if there is anything you don't understand. -- Russ Valentine [MVP-Outlook] "Terry" wrote in message ... I do not understand what you are asking. What I want it to do is work the way it has for the past several years "Russ Valentine [MVP-Outlook]" wrote: State how you configured the Outlook Address Book Service in your profile. State what you want to do. State how you enabled your Contact subfolders to appear in the address book view. -- Russ Valentine [MVP-Outlook] "Terry" wrote in message ... Using Outlook 2003. In our contacts we have three folders: 1. “Contact”, 2. “Golf Members”, and 3. “Social Members”. There are no duplicates in any of the contact folders. Yet, when starting a new e mail message, when I click on the “to” button to select a name there are duplicate names in the “contact” folder, there is no “Golf Members” or “Social Members” folder, but there are folders called ”Golfing” listed several times. I do not know where the “Golfing Members” folder came from let alone several times, why there are duplicates in the contact folder and cannot find the other two folders. I went under tools and address book removed the several listings of the “Golfing Members” folder (which had no names in it). But still cannot find where the Golf Members and Social members are. Tried scanpst did not help. Remember the “Golfing Members” and Social folder are listed in contacts just NOT when I click on the “to” for a new message. I need help thanks |
#2
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Clarify what you mean by "shows all the duplicates." Do you mean duplicate
folders or duplicate Contacts within each folder? Can you think of any changes you made to your Outlook setup just before the problem arose? Do you run sync software against your Outlook profile? Whatever you do, do NOT export or import any Outlook data. That will only create new problems and fix none. -- Russ Valentine [MVP-Outlook] "Terry" wrote in message ... Russ thanks but the article did not help. I think the problem is simple: When I click on the “to” for a new message the address book shows all duplicates. Yet the contacts folders do not show the duplicates. I suppose the only way to fix it is to export the contacts and important mail and then delete the profile and start over "Russ Valentine [MVP-Outlook]" wrote: Without any information on what stopped working the way you think it should or the steps to reproduce the problem, I can only you suggest that you read the Help files on how to configure the Outlook Address Book: http://support.microsoft.com/default...Product=ol2002 Post back with specific questions if there is anything you don't understand. -- Russ Valentine [MVP-Outlook] "Terry" wrote in message ... I do not understand what you are asking. What I want it to do is work the way it has for the past several years "Russ Valentine [MVP-Outlook]" wrote: State how you configured the Outlook Address Book Service in your profile. State what you want to do. State how you enabled your Contact subfolders to appear in the address book view. -- Russ Valentine [MVP-Outlook] "Terry" wrote in message ... Using Outlook 2003. In our contacts we have three folders: 1. “Contact”, 2. “Golf Members”, and 3. “Social Members”. There are no duplicates in any of the contact folders. Yet, when starting a new e mail message, when I click on the “to” button to select a name there are duplicate names in the “contact” folder, there is no “Golf Members” or “Social Members” folder, but there are folders called ”Golfing” listed several times. I do not know where the “Golfing Members” folder came from let alone several times, why there are duplicates in the contact folder and cannot find the other two folders. I went under tools and address book removed the several listings of the “Golfing Members” folder (which had no names in it). But still cannot find where the Golf Members and Social members are. Tried scanpst did not help. Remember the “Golfing Members” and Social folder are listed in contacts just NOT when I click on the “to” for a new message. I need help thanks |
#3
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When I click on the "to" button (in a new message to find address) it shows
duplicate folders (contacts) and duplicate names in each folder. However from Outlook Today I click on contacts I see only one of each folder and only one of each name in the folder unlike when I go to the "to" button To my knowledge nothing has been done to outlook, it was fine last week. "Russ Valentine [MVP-Outlook]" wrote: Clarify what you mean by "shows all the duplicates." Do you mean duplicate folders or duplicate Contacts within each folder? Can you think of any changes you made to your Outlook setup just before the problem arose? Do you run sync software against your Outlook profile? Whatever you do, do NOT export or import any Outlook data. That will only create new problems and fix none. -- Russ Valentine [MVP-Outlook] "Terry" wrote in message ... Russ thanks but the article did not help. I think the problem is simple: When I click on the “to” for a new message the address book shows all duplicates. Yet the contacts folders do not show the duplicates. I suppose the only way to fix it is to export the contacts and important mail and then delete the profile and start over "Russ Valentine [MVP-Outlook]" wrote: Without any information on what stopped working the way you think it should or the steps to reproduce the problem, I can only you suggest that you read the Help files on how to configure the Outlook Address Book: http://support.microsoft.com/default...Product=ol2002 Post back with specific questions if there is anything you don't understand. -- Russ Valentine [MVP-Outlook] "Terry" wrote in message ... I do not understand what you are asking. What I want it to do is work the way it has for the past several years "Russ Valentine [MVP-Outlook]" wrote: State how you configured the Outlook Address Book Service in your profile. State what you want to do. State how you enabled your Contact subfolders to appear in the address book view. -- Russ Valentine [MVP-Outlook] "Terry" wrote in message ... Using Outlook 2003. In our contacts we have three folders: 1. “Contact”, 2. “Golf Members”, and 3. “Social Members”. There are no duplicates in any of the contact folders. Yet, when starting a new e mail message, when I click on the “to” button to select a name there are duplicate names in the “contact” folder, there is no “Golf Members” or “Social Members” folder, but there are folders called ”Golfing” listed several times. I do not know where the “Golfing Members” folder came from let alone several times, why there are duplicates in the contact folder and cannot find the other two folders. I went under tools and address book removed the several listings of the “Golfing Members” folder (which had no names in it). But still cannot find where the Golf Members and Social members are. Tried scanpst did not help. Remember the “Golfing Members” and Social folder are listed in contacts just NOT when I click on the “to” for a new message. I need help thanks |
#4
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With so little information it is hard to advise you from a newsgroup. I
still suggest posting the information I requested or resetting your Outlook Address Book settings with the instructions I posted. I cannot help until you do and post the results. -- Russ Valentine [MVP-Outlook] "Terry" wrote in message ... When I click on the "to" button (in a new message to find address) it shows duplicate folders (contacts) and duplicate names in each folder. However from Outlook Today I click on contacts I see only one of each folder and only one of each name in the folder unlike when I go to the "to" button To my knowledge nothing has been done to outlook, it was fine last week. "Russ Valentine [MVP-Outlook]" wrote: Clarify what you mean by "shows all the duplicates." Do you mean duplicate folders or duplicate Contacts within each folder? Can you think of any changes you made to your Outlook setup just before the problem arose? Do you run sync software against your Outlook profile? Whatever you do, do NOT export or import any Outlook data. That will only create new problems and fix none. -- Russ Valentine [MVP-Outlook] "Terry" wrote in message ... Russ thanks but the article did not help. I think the problem is simple: When I click on the “to” for a new message the address book shows all duplicates. Yet the contacts folders do not show the duplicates. I suppose the only way to fix it is to export the contacts and important mail and then delete the profile and start over "Russ Valentine [MVP-Outlook]" wrote: Without any information on what stopped working the way you think it should or the steps to reproduce the problem, I can only you suggest that you read the Help files on how to configure the Outlook Address Book: http://support.microsoft.com/default...Product=ol2002 Post back with specific questions if there is anything you don't understand. -- Russ Valentine [MVP-Outlook] "Terry" wrote in message ... I do not understand what you are asking. What I want it to do is work the way it has for the past several years "Russ Valentine [MVP-Outlook]" wrote: State how you configured the Outlook Address Book Service in your profile. State what you want to do. State how you enabled your Contact subfolders to appear in the address book view. -- Russ Valentine [MVP-Outlook] "Terry" wrote in message ... Using Outlook 2003. In our contacts we have three folders: 1. “Contact”, 2. “Golf Members”, and 3. “Social Members”. There are no duplicates in any of the contact folders. Yet, when starting a new e mail message, when I click on the “to” button to select a name there are duplicate names in the “contact” folder, there is no “Golf Members” or “Social Members” folder, but there are folders called ”Golfing” listed several times. I do not know where the “Golfing Members” folder came from let alone several times, why there are duplicates in the contact folder and cannot find the other two folders. I went under tools and address book removed the several listings of the “Golfing Members” folder (which had no names in it). But still cannot find where the Golf Members and Social members are. Tried scanpst did not help. Remember the “Golfing Members” and Social folder are listed in contacts just NOT when I click on the “to” for a new message. I need help thanks |
#5
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I followed the directions you suggested. It worked about 2/3rds.
The dupliates were removed but when I added contacts back, only "contacts" were there not "golfing members" and "social members". Both golfing and social have folders same as contacts with names and address. I created a new contact folder called "New Names" added one name. This folders shows up but not the other two? "Russ Valentine [MVP-Outlook]" wrote: With so little information it is hard to advise you from a newsgroup. I still suggest posting the information I requested or resetting your Outlook Address Book settings with the instructions I posted. I cannot help until you do and post the results. -- Russ Valentine [MVP-Outlook] "Terry" wrote in message ... When I click on the "to" button (in a new message to find address) it shows duplicate folders (contacts) and duplicate names in each folder. However from Outlook Today I click on contacts I see only one of each folder and only one of each name in the folder unlike when I go to the "to" button To my knowledge nothing has been done to outlook, it was fine last week. "Russ Valentine [MVP-Outlook]" wrote: Clarify what you mean by "shows all the duplicates." Do you mean duplicate folders or duplicate Contacts within each folder? Can you think of any changes you made to your Outlook setup just before the problem arose? Do you run sync software against your Outlook profile? Whatever you do, do NOT export or import any Outlook data. That will only create new problems and fix none. -- Russ Valentine [MVP-Outlook] "Terry" wrote in message ... Russ thanks but the article did not help. I think the problem is simple: When I click on the “to” for a new message the address book shows all duplicates. Yet the contacts folders do not show the duplicates. I suppose the only way to fix it is to export the contacts and important mail and then delete the profile and start over "Russ Valentine [MVP-Outlook]" wrote: Without any information on what stopped working the way you think it should or the steps to reproduce the problem, I can only you suggest that you read the Help files on how to configure the Outlook Address Book: http://support.microsoft.com/default...Product=ol2002 Post back with specific questions if there is anything you don't understand. -- Russ Valentine [MVP-Outlook] "Terry" wrote in message ... I do not understand what you are asking. What I want it to do is work the way it has for the past several years "Russ Valentine [MVP-Outlook]" wrote: State how you configured the Outlook Address Book Service in your profile. State what you want to do. State how you enabled your Contact subfolders to appear in the address book view. -- Russ Valentine [MVP-Outlook] "Terry" wrote in message ... Using Outlook 2003. In our contacts we have three folders: 1. “Contact”, 2. “Golf Members”, and 3. “Social Members”. There are no duplicates in any of the contact folders. Yet, when starting a new e mail message, when I click on the “to” button to select a name there are duplicate names in the “contact” folder, there is no “Golf Members” or “Social Members” folder, but there are folders called ”Golfing” listed several times. I do not know where the “Golfing Members” folder came from let alone several times, why there are duplicates in the contact folder and cannot find the other two folders. I went under tools and address book removed the several listings of the “Golfing Members” folder (which had no names in it). But still cannot find where the Golf Members and Social members are. Tried scanpst did not help. Remember the “Golfing Members” and Social folder are listed in contacts just NOT when I click on the “to” for a new message. I need help thanks |
#6
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"Terry" wrote in message
... I followed the directions you suggested. It worked about 2/3rds. The dupliates were removed but when I added contacts back, only "contacts" were there not "golfing members" and "social members". Both golfing and social have folders same as contacts with names and address. Right-click each of "Golfing Members" and "Social Members", choose Properties, select the Outlook Address Book tab, and check the box labeled "Show this folder as an e-mail Address Book". -- Brian Tillman [MVP-Outlook] |
#7
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All set now all work
Thanks "Brian Tillman [MVP - Outlook]" wrote: "Terry" wrote in message ... I followed the directions you suggested. It worked about 2/3rds. The dupliates were removed but when I added contacts back, only "contacts" were there not "golfing members" and "social members". Both golfing and social have folders same as contacts with names and address. Right-click each of "Golfing Members" and "Social Members", choose Properties, select the Outlook Address Book tab, and check the box labeled "Show this folder as an e-mail Address Book". -- Brian Tillman [MVP-Outlook] |
#8
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I suspect you didn't follow all the instructions. For example, did you
enable the folders that aren't appearing to be shown as email address books? Do so in the Properties of each folder (i.e., R click menu) -- Russ Valentine [MVP-Outlook] "Terry" wrote in message ... I followed the directions you suggested. It worked about 2/3rds. The dupliates were removed but when I added contacts back, only "contacts" were there not "golfing members" and "social members". Both golfing and social have folders same as contacts with names and address. I created a new contact folder called "New Names" added one name. This folders shows up but not the other two? "Russ Valentine [MVP-Outlook]" wrote: With so little information it is hard to advise you from a newsgroup. I still suggest posting the information I requested or resetting your Outlook Address Book settings with the instructions I posted. I cannot help until you do and post the results. -- Russ Valentine [MVP-Outlook] "Terry" wrote in message ... When I click on the "to" button (in a new message to find address) it shows duplicate folders (contacts) and duplicate names in each folder. However from Outlook Today I click on contacts I see only one of each folder and only one of each name in the folder unlike when I go to the "to" button To my knowledge nothing has been done to outlook, it was fine last week. "Russ Valentine [MVP-Outlook]" wrote: Clarify what you mean by "shows all the duplicates." Do you mean duplicate folders or duplicate Contacts within each folder? Can you think of any changes you made to your Outlook setup just before the problem arose? Do you run sync software against your Outlook profile? Whatever you do, do NOT export or import any Outlook data. That will only create new problems and fix none. -- Russ Valentine [MVP-Outlook] "Terry" wrote in message ... Russ thanks but the article did not help. I think the problem is simple: When I click on the “to” for a new message the address book shows all duplicates. Yet the contacts folders do not show the duplicates. I suppose the only way to fix it is to export the contacts and important mail and then delete the profile and start over "Russ Valentine [MVP-Outlook]" wrote: Without any information on what stopped working the way you think it should or the steps to reproduce the problem, I can only you suggest that you read the Help files on how to configure the Outlook Address Book: http://support.microsoft.com/default...Product=ol2002 Post back with specific questions if there is anything you don't understand. -- Russ Valentine [MVP-Outlook] "Terry" wrote in message ... I do not understand what you are asking. What I want it to do is work the way it has for the past several years "Russ Valentine [MVP-Outlook]" wrote: State how you configured the Outlook Address Book Service in your profile. State what you want to do. State how you enabled your Contact subfolders to appear in the address book view. -- Russ Valentine [MVP-Outlook] "Terry" wrote in message ... Using Outlook 2003. In our contacts we have three folders: 1. “Contact”, 2. “Golf Members”, and 3. “Social Members”. There are no duplicates in any of the contact folders. Yet, when starting a new e mail message, when I click on the “to” button to select a name there are duplicate names in the “contact” folder, there is no “Golf Members” or “Social Members” folder, but there are folders called ”Golfing” listed several times. I do not know where the “Golfing Members” folder came from let alone several times, why there are duplicates in the contact folder and cannot find the other two folders. I went under tools and address book removed the several listings of the “Golfing Members” folder (which had no names in it). But still cannot find where the Golf Members and Social members are. Tried scanpst did not help. Remember the “Golfing Members” and Social folder are listed in contacts just NOT when I click on the “to” for a new message. I need help thanks |
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