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Outlook shows duplicate names and folders



 
 
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Old September 19th 09, 12:14 AM posted to microsoft.public.outlook.contacts
Terry
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Posts: 91
Default Outlook shows duplicate names and folders

When I click on the "to" button (in a new message to find address) it shows
duplicate folders (contacts) and duplicate names in each folder.

However from Outlook Today I click on contacts I see only one of each folder
and only one of each name in the folder unlike when I go to the "to" button

To my knowledge nothing has been done to outlook, it was fine last week.

"Russ Valentine [MVP-Outlook]" wrote:

Clarify what you mean by "shows all the duplicates." Do you mean duplicate
folders or duplicate Contacts within each folder? Can you think of any
changes you made to your Outlook setup just before the problem arose? Do you
run sync software against your Outlook profile?
Whatever you do, do NOT export or import any Outlook data. That will only
create new problems and fix none.
--
Russ Valentine
[MVP-Outlook]
"Terry" wrote in message
...
Russ thanks but the article did not help.
I think the problem is simple:
When I click on the “to” for a new message the address book shows all
duplicates. Yet the contacts folders do not show the duplicates.

I suppose the only way to fix it is to export the contacts and important
mail and then delete the profile and start over


"Russ Valentine [MVP-Outlook]" wrote:

Without any information on what stopped working the way you think it
should
or the steps to reproduce the problem, I can only you suggest that you
read
the Help files on how to configure the Outlook Address Book:
http://support.microsoft.com/default...Product=ol2002
Post back with specific questions if there is anything you don't
understand.

--
Russ Valentine
[MVP-Outlook]
"Terry" wrote in message
...
I do not understand what you are asking.
What I want it to do is work the way it has for the past several years

"Russ Valentine [MVP-Outlook]" wrote:

State how you configured the Outlook Address Book Service in your
profile.
State what you want to do.
State how you enabled your Contact subfolders to appear in the address
book
view.

--
Russ Valentine
[MVP-Outlook]
"Terry" wrote in message
...
Using Outlook 2003. In our contacts we have three folders: 1.
“Contact”,
2.
“Golf Members”, and 3. “Social Members”. There are no duplicates in
any
of
the contact folders.

Yet, when starting a new e mail message, when I click on the “to”
button
to
select a name there are duplicate names in the “contact” folder,
there
is
no
“Golf Members” or “Social Members” folder, but there are folders
called
”Golfing” listed several times.

I do not know where the “Golfing Members” folder came from let alone
several
times, why there are duplicates in the contact folder and cannot
find
the
other two folders.

I went under tools and address book removed the several listings of
the
“Golfing Members” folder (which had no names in it). But still
cannot
find
where the Golf Members and Social members are.

Tried scanpst did not help.

Remember the “Golfing Members” and Social folder are listed in
contacts
just
NOT when I click on the “to” for a new message.

I need help thanks






 




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