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"Show this folder as as e-mail Address Book" is greyed out



 
 
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  #1  
Old October 27th 09, 03:38 AM posted to microsoft.public.outlook.contacts
Netdweeb
external usenet poster
 
Posts: 1
Default "Show this folder as as e-mail Address Book" is greyed out

Apparently the profile is corrupted and the steps you are suggesting - while
they SHOULD work - don't . I have multiple email accounts in my profile and
so creating a new one - which seems to be the only way around it once the
transfer program breaks things - is a bit of work. Oh well. ...

"Diane Poremsky [MVP]" wrote:

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


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"Mike" wrote in message
news


"Kent" wrote:

I just updated to Win7 with a clean install and reinstalled Office 2007.
I
restored the Outlook.pst file using Easy transfer. All emails and
accounts
are present but ALL my Contact folders do not display as Address Books.
In
all the Contact Folders the "Show this folder as an e-mail Address Book"
is
greyed out
--
Kent


Kent,

I have the same problem. Where did you find your solution?

Mike


  #2  
Old January 14th 10, 05:55 AM posted to microsoft.public.outlook.contacts
JohnDaddyo
external usenet poster
 
Posts: 2
Default "Show this folder as as e-mail Address Book" is greyed out



"Netdweeb" wrote:

Apparently the profile is corrupted and the steps you are suggesting - while
they SHOULD work - don't . I have multiple email accounts in my profile and
so creating a new one - which seems to be the only way around it once the
transfer program breaks things - is a bit of work. Oh well. ...

"Diane Poremsky [MVP]" wrote:

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

"Mike" wrote in message
news


"Kent" wrote:

I just updated to Win7 with a clean install and reinstalled Office 2007.
I
restored the Outlook.pst file using Easy transfer. All emails and
accounts
are present but ALL my Contact folders do not display as Address Books.
In
all the Contact Folders the "Show this folder as an e-mail Address Book"
is
greyed out
--
Kent

Kent,

I have the same problem. Where did you find your solution?

Mike


  #3  
Old January 14th 10, 06:07 AM posted to microsoft.public.outlook.contacts
JohnDaddyo
external usenet poster
 
Posts: 2
Default "Show this folder as as e-mail Address Book" is greyed out

"Show this folder as an e-mail Address Book"


I have created a new Profile a few times, adding one, removing
one. Unfortunately, the box is still grayed out for me.
I'm so confused that I'm not even sure if I/m asking the correct
thing.
I can see all my Contacts if I go to Address Book and click the drop
down and select Contacts. If I select OAB, nothing.
Of course, no Contacts show if I click Contacts on the sidebar. Any help,
much appreciated. May I add that if my issue seems dumb or has been answered
a thousand times before, please do not follow an urge to post
a bitter, sarcastic remark? I appreciate how the MS professionals display
patience and I will gladly wait for their help.

John

  #4  
Old January 14th 10, 12:14 PM posted to microsoft.public.outlook.contacts
Russ Valentine
external usenet poster
 
Posts: 907
Default "Show this folder as as e-mail Address Book" is greyed out

It appears as if your Outlook Address Book is working as it should. There
are never any entries in the "Outlook Address Book." They should only appear
in the Contacts Folder.
By definition you have a Contacts Folder somewhere that has entries, but it
is not the one you are currently displaying in your Navigation Pane. Use
Folder List view to display all your folders so you can find your active
Contacts Folder.
--
Russ Valentine
"JohnDaddyo" wrote in message
...
"Show this folder as an e-mail Address Book"


I have created a new Profile a few times, adding one, removing
one. Unfortunately, the box is still grayed out for me.
I'm so confused that I'm not even sure if I/m asking the correct
thing.
I can see all my Contacts if I go to Address Book and click the drop
down and select Contacts. If I select OAB, nothing.
Of course, no Contacts show if I click Contacts on the sidebar. Any help,
much appreciated. May I add that if my issue seems dumb or has been
answered
a thousand times before, please do not follow an urge to post
a bitter, sarcastic remark? I appreciate how the MS professionals display
patience and I will gladly wait for their help.

John


 




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