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#1
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I have a user that went into their contacts and noticed that while all of
their contacts are in the address book, all of them lost their email addresses. All other fields remain but email address is blank. |
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#2
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"DJenkins" wrote in message
... I have a user that went into their contacts and noticed that while all of their contacts are in the address book, all of them lost their email addresses. All other fields remain but email address is blank. Sounds like the person imported contacts. Did it ever work? If so, what did they do or change just before the addresses vanished? -- Brian Tillman [MVP-Outlook] |
#3
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I have the same problem. I copied contacts from Outlook 2003 from my
workcomputer in Excel files and tried to import these in Outlook 2007 on my home computer. All the fields in the contacts were copied, but not the emailadresses. I copied in this way several times from OUtlook 2003 to Outlook 2003 and never had this problem before. Can anyone help? "Brian Tillman [MVP - Outlook]" wrote: "DJenkins" wrote in message ... I have a user that went into their contacts and noticed that while all of their contacts are in the address book, all of them lost their email addresses. All other fields remain but email address is blank. Sounds like the person imported contacts. Did it ever work? If so, what did they do or change just before the addresses vanished? -- Brian Tillman [MVP-Outlook] . |
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![]() "mcbogers" wrote in message ... I have the same problem. I copied contacts from Outlook 2003 from my workcomputer in Excel files And why would you have done that? If you are on Exchange, create a pst file, copy the contacts to it. If not on exchange, just copy the pst file. Then take that pst file home - IF your employer has given you permission to do so. and tried to import these in Outlook 2007 on my home computer. If you'd done some research and done the above, there would have been no need to import and all your Contact data would have been intact. |
#5
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Aside from Gordon's answer/suggestion being the "method of choice" and the
best way to move contacts between systems (instead of export/import) - some questions: #1 - Does the Excel file itself actually contain email addresses? - if no - problem is at the source - when info was exported - if yes - what kind of email addresses are contained? a) SMTP (i.e. ) or b) Exchange - if Exch - wha is the value of the EmailAddressType field? If these are Exch addresses - won't do you much good anyhow on a local configuration #2 - If the XLS file contains email addresses that are SMTP - when importing - were the fields manually mapped? (or to ask another way - are you sure the Email field was mapped?) - what field was the EmailAddress mapped to (should have been to (the Email Address field specifically and not Email or Email 2 etc) - if SMTP addresses - nothing should be mapped to the EmailAddressType field - auto-filled by Outlook In short - the only reason you would not have Email addresses imported with everything else is because there was an issue with either a) the source data or b) import mapping. The Outlook import/export process works perfectly when used correctly and there are no issues with the data to be imported. Karl __________________________________________________ __________ Karl Timmermans - The Claxton Group ContactGenie - Importer/DataPorter/Exporter/Toolkit/Duplicate Contact Mgr "Contact import/export/data management tools for Outlook '2000/2007" http://www.contactgenie.com "mcbogers" wrote in message ... I have the same problem. I copied contacts from Outlook 2003 from my workcomputer in Excel files and tried to import these in Outlook 2007 on my home computer. All the fields in the contacts were copied, but not the emailadresses. I copied in this way several times from OUtlook 2003 to Outlook 2003 and never had this problem before. Can anyone help? "Brian Tillman [MVP - Outlook]" wrote: "DJenkins" wrote in message ... I have a user that went into their contacts and noticed that while all of their contacts are in the address book, all of them lost their email addresses. All other fields remain but email address is blank. Sounds like the person imported contacts. Did it ever work? If so, what did they do or change just before the addresses vanished? -- Brian Tillman [MVP-Outlook] . |
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Thread | Thread Starter | Forum | Replies | Last Post |
Outlook 2003 Professional - Email Addresses Lost | [email protected] | Outlook - Using Contacts | 2 | October 8th 07 10:17 PM |
Lost all contacts and old email | FolsomAndy | Outlook - Using Contacts | 3 | September 24th 06 08:24 PM |
I just imported contacts and LOST all my EMAIL ADDRESSES | Kathleen Maloney | Outlook - Using Contacts | 4 | September 24th 06 07:50 PM |
Lost email addresses when importing address book | Dawn | Outlook - Using Contacts | 1 | July 16th 06 01:15 AM |
LOST CACHED EMAIL ADDRESSES....... | Christi | Outlook - Using Contacts | 1 | May 4th 06 05:21 PM |