WET always has an always will, apparently, corrupt your Outlook profile and
mess up the Outlook
address book service. Start over with a new mail profile configured to use
your current .pst file.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Jessica asked:

| I got a new computer with Windows 7 and began the task of installing
| all my programs. I then used the easy transfer, as directed by
| microsoft, from my old xp laptop.
|
| when I first opened outlook and set up my profile, all was well until
| I checked my address book. It was and is blank. There is nothing
| listed in the scrool down window to even choose an address book to
| use. My contacts are all there, but when I go to contacts properties
| and select the outlook address book tab, the box that you need to
| check is grayed out anf not available.
|
| I need help!