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I got a new computer with Windows 7 and began the task of installing all my
programs. I then used the easy transfer, as directed by microsoft, from my old xp laptop. when I first opened outlook and set up my profile, all was well until I checked my address book. It was and is blank. There is nothing listed in the scrool down window to even choose an address book to use. My contacts are all there, but when I go to contacts properties and select the outlook address book tab, the box that you need to check is grayed out anf not available. I need help! -- jhp |
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WET always has an always will, apparently, corrupt your Outlook profile and
mess up the Outlook address book service. Start over with a new mail profile configured to use your current .pst file. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. ALWAYS post your Outlook version. How to ask a question: http://support.microsoft.com/KB/555375 After furious head scratching, Jessica asked: | I got a new computer with Windows 7 and began the task of installing | all my programs. I then used the easy transfer, as directed by | microsoft, from my old xp laptop. | | when I first opened outlook and set up my profile, all was well until | I checked my address book. It was and is blank. There is nothing | listed in the scrool down window to even choose an address book to | use. My contacts are all there, but when I go to contacts properties | and select the outlook address book tab, the box that you need to | check is grayed out anf not available. | | I need help! |
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