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#1
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I went to send an email, and when I clicked on "To" I got a message saying
"the address list could not be displayed. The contacts folder associated with this address list could not be opened". When I clicked "Ok", a box popped up "Select Names". In the upper right corner was a box showing "contacts". I clicked on the check mark on the right and brought up a list of all the folders in "Outlook address book". Three contact folders showed! The first was empty. the second had some address. The third was the correct folder. I don't know where the first two come from, but if I look in Contacts on the main menu, there is only one contact folder and it the right one. After trying other saved personal folders, I had the same problem. It appears the problem is not with the "Personal Folder". but with some other list outlook saves. Can anyone help me with this because until I get rid of the two phantom contact folders, I have to type the email addresses in "New Mail" |
#2
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I finally solved the problem! I went to "email Accounts", "view or change
directories or address books". There showed up the extra Contact folders which I was able to delete! I still have no idea where the extra contact folders came from. "Pacole" wrote: I went to send an email, and when I clicked on "To" I got a message saying "the address list could not be displayed. The contacts folder associated with this address list could not be opened". When I clicked "Ok", a box popped up "Select Names". In the upper right corner was a box showing "contacts". I clicked on the check mark on the right and brought up a list of all the folders in "Outlook address book". Three contact folders showed! The first was empty. the second had some address. The third was the correct folder. I don't know where the first two come from, but if I look in Contacts on the main menu, there is only one contact folder and it the right one. After trying other saved personal folders, I had the same problem. It appears the problem is not with the "Personal Folder". but with some other list outlook saves. Can anyone help me with this because until I get rid of the two phantom contact folders, I have to type the email addresses in "New Mail" |
#3
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Old or invalid references to Contacts Folders in the address book occur
whenever you migrate a data file incorrectly. -- Russ Valentine "Pacole" wrote in message ... I finally solved the problem! I went to "email Accounts", "view or change directories or address books". There showed up the extra Contact folders which I was able to delete! I still have no idea where the extra contact folders came from. "Pacole" wrote: I went to send an email, and when I clicked on "To" I got a message saying "the address list could not be displayed. The contacts folder associated with this address list could not be opened". When I clicked "Ok", a box popped up "Select Names". In the upper right corner was a box showing "contacts". I clicked on the check mark on the right and brought up a list of all the folders in "Outlook address book". Three contact folders showed! The first was empty. the second had some address. The third was the correct folder. I don't know where the first two come from, but if I look in Contacts on the main menu, there is only one contact folder and it the right one. After trying other saved personal folders, I had the same problem. It appears the problem is not with the "Personal Folder". but with some other list outlook saves. Can anyone help me with this because until I get rid of the two phantom contact folders, I have to type the email addresses in "New Mail" |
#4
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You need to delete the 'bad' folders - Ctrl+Shift+B to open the address
book then go to its tools, options. Delete the contacts folder from the list and add the correct one back. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Poll: What version of Outlook do you use? http://forums.slipstick.com/showthread.php?t=27072 "Pacole" wrote in message ... I went to send an email, and when I clicked on "To" I got a message saying "the address list could not be displayed. The contacts folder associated with this address list could not be opened". When I clicked "Ok", a box popped up "Select Names". In the upper right corner was a box showing "contacts". I clicked on the check mark on the right and brought up a list of all the folders in "Outlook address book". Three contact folders showed! The first was empty. the second had some address. The third was the correct folder. I don't know where the first two come from, but if I look in Contacts on the main menu, there is only one contact folder and it the right one. After trying other saved personal folders, I had the same problem. It appears the problem is not with the "Personal Folder". but with some other list outlook saves. Can anyone help me with this because until I get rid of the two phantom contact folders, I have to type the email addresses in "New Mail" |
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