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We are using Outlook 2003 and Exchange server 2003. We are using a custom
form for task items in a public folder on the exchange server. We also need to occasionally send a task item to one of our outside reps (who is also using Outlook 2003) and have them be able to view the item in the custom form. Here is what we did. 1. Saved custom form as .oft template. 2. Sent above .oft file as attachment to rep in the field with instructions to open it up, then publish it to their Personal Forms Library, which they did. 3. Then open email with attached task item. But when the rep opened the attached task, it did not display in the custom form. What are we missing here? Thanks for any hints you can pass our way. Doug |
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