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#1
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I have created an outlook checklist form where the user when submitting a
request for purchase can checklist all the necessary documents they are sending so it's easy for both the person making the request as well as the person receiving the request to know what has been sent and what is missing. The form has two tabs. The first tab is almost exactly the same as a regular message form, and second tab contains the checklist and a few other fields. Here is the problem: When I send the outlook form to others some people only see the first tab (The checklist tab is not visible to them). I have sent the form to many people to test it, and it seems fine on some people's computers but not on others. I have checked their outlook version and that isn't an issue. Please advice me on what might be going wrong so I can fix it. Thanks |
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#2
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How are you "sending the form"? What version of Outlook, including service pack level, do the problem recipients have?
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "BD" wrote in message ... I have created an outlook checklist form where the user when submitting a request for purchase can checklist all the necessary documents they are sending so it's easy for both the person making the request as well as the person receiving the request to know what has been sent and what is missing. The form has two tabs. The first tab is almost exactly the same as a regular message form, and second tab contains the checklist and a few other fields. Here is the problem: When I send the outlook form to others some people only see the first tab (The checklist tab is not visible to them). I have sent the form to many people to test it, and it seems fine on some people's computers but not on others. I have checked their outlook version and that isn't an issue. Please advice me on what might be going wrong so I can fix it. Thanks |
#3
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I have sent the form in two ways. 1. Since its a message form you can send it
using the send button 2. Saving it as an oft file and sending them the file as an attachment to view. Everyone I have sent them the file have Outlook version 2003. I have SP2 service level. not sure what the others have. Could that be a problem? "Sue Mosher [MVP-Outlook]" wrote: How are you "sending the form"? What version of Outlook, including service pack level, do the problem recipients have? -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "BD" wrote in message ... I have created an outlook checklist form where the user when submitting a request for purchase can checklist all the necessary documents they are sending so it's easy for both the person making the request as well as the person receiving the request to know what has been sent and what is missing. The form has two tabs. The first tab is almost exactly the same as a regular message form, and second tab contains the checklist and a few other fields. Here is the problem: When I send the outlook form to others some people only see the first tab (The checklist tab is not visible to them). I have sent the form to many people to test it, and it seems fine on some people's computers but not on others. I have checked their outlook version and that isn't an issue. Please advice me on what might be going wrong so I can fix it. Thanks |
#4
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You will not be able to use technique #2 with Outlook 2003 SP2. Ideally, you'll have published the form to the Organizational Forms library on your Exchange server, which will let you use technique #1.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "BD" wrote in message ... I have sent the form in two ways. 1. Since its a message form you can send it using the send button 2. Saving it as an oft file and sending them the file as an attachment to view. Everyone I have sent them the file have Outlook version 2003. I have SP2 service level. not sure what the others have. Could that be a problem? "Sue Mosher [MVP-Outlook]" wrote: How are you "sending the form"? What version of Outlook, including service pack level, do the problem recipients have? "BD" wrote in message ... I have created an outlook checklist form where the user when submitting a request for purchase can checklist all the necessary documents they are sending so it's easy for both the person making the request as well as the person receiving the request to know what has been sent and what is missing. The form has two tabs. The first tab is almost exactly the same as a regular message form, and second tab contains the checklist and a few other fields. Here is the problem: When I send the outlook form to others some people only see the first tab (The checklist tab is not visible to them). I have sent the form to many people to test it, and it seems fine on some people's computers but not on others. I have checked their outlook version and that isn't an issue. Please advice me on what might be going wrong so I can fix it. Thanks |
#5
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On some of the computers it seems to work eventhough they also have SP2.
Before gettting it on the exchange server where i would need permission to do so, is there any other way of sending the form as a test for people to view and suggest how the content of the form can be improved. Does this have anything to do with outlook setting? I still don't quite understand why it works on some computers and not on others. They all have Outlook 2003 with SP2 "Sue Mosher [MVP-Outlook]" wrote: You will not be able to use technique #2 with Outlook 2003 SP2. Ideally, you'll have published the form to the Organizational Forms library on your Exchange server, which will let you use technique #1. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "BD" wrote in message ... I have sent the form in two ways. 1. Since its a message form you can send it using the send button 2. Saving it as an oft file and sending them the file as an attachment to view. Everyone I have sent them the file have Outlook version 2003. I have SP2 service level. not sure what the others have. Could that be a problem? "Sue Mosher [MVP-Outlook]" wrote: How are you "sending the form"? What version of Outlook, including service pack level, do the problem recipients have? "BD" wrote in message ... I have created an outlook checklist form where the user when submitting a request for purchase can checklist all the necessary documents they are sending so it's easy for both the person making the request as well as the person receiving the request to know what has been sent and what is missing. The form has two tabs. The first tab is almost exactly the same as a regular message form, and second tab contains the checklist and a few other fields. Here is the problem: When I send the outlook form to others some people only see the first tab (The checklist tab is not visible to them). I have sent the form to many people to test it, and it seems fine on some people's computers but not on others. I have checked their outlook version and that isn't an issue. Please advice me on what might be going wrong so I can fix it. Thanks |
#6
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Maybe the successful SP2 users are saving the .oft file to their hard drive, then running the saved file.
For best results, each user will need access to the published form definition. If you cannot publish to the Organizational Forms library, users will need to publish to their Personal Forms library. Send them the .oft file with instructions to save it to their hard drive, then run the saved file and publish it with the same name as you're using. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "BD" wrote in message ... On some of the computers it seems to work eventhough they also have SP2. Before gettting it on the exchange server where i would need permission to do so, is there any other way of sending the form as a test for people to view and suggest how the content of the form can be improved. Does this have anything to do with outlook setting? I still don't quite understand why it works on some computers and not on others. They all have Outlook 2003 with SP2 "Sue Mosher [MVP-Outlook]" wrote: You will not be able to use technique #2 with Outlook 2003 SP2. Ideally, you'll have published the form to the Organizational Forms library on your Exchange server, which will let you use technique #1. -- "BD" wrote in message ... I have sent the form in two ways. 1. Since its a message form you can send it using the send button 2. Saving it as an oft file and sending them the file as an attachment to view. Everyone I have sent them the file have Outlook version 2003. I have SP2 service level. not sure what the others have. Could that be a problem? "Sue Mosher [MVP-Outlook]" wrote: How are you "sending the form"? What version of Outlook, including service pack level, do the problem recipients have? "BD" wrote in message ... I have created an outlook checklist form where the user when submitting a request for purchase can checklist all the necessary documents they are sending so it's easy for both the person making the request as well as the person receiving the request to know what has been sent and what is missing. The form has two tabs. The first tab is almost exactly the same as a regular message form, and second tab contains the checklist and a few other fields. Here is the problem: When I send the outlook form to others some people only see the first tab (The checklist tab is not visible to them). I have sent the form to many people to test it, and it seems fine on some people's computers but not on others. I have checked their outlook version and that isn't an issue. Please advice me on what might be going wrong so I can fix it. Thanks |
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