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#1
September 5th 06, 07:34 PM
posted to microsoft.public.outlook.program_forms
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Custom Form getting funky and not displaying
I've created a custom form (no code) to serve as our client database in
Outlook and published it to our public folders. Up until a week ago, it was working fine. Everyone had permissions to edit and add new contacts to this folder. Recently, however it has started acting strange. While I can when opening an EXISTING contact see the form, and have no problems with the form while creating NEW contacts, everyone else in the office no longer gets the form when they are opening EXISTING contacts. It is defaulting to the standard Exchange form. If they double-click to create a new contact in this folder it does (as the folder permissions state it should) use and display the new form. Any help for why all of a sudden this folder no longer displays only the EXISTING contacts using the custom form? 
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#2
September 5th 06, 08:31 PM
posted to microsoft.public.outlook.program_forms
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Custom Form getting funky and not displaying
Try clearing the forms cache.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "Angyl" wrote in message ... I've created a custom form (no code) to serve as our client database in Outlook and published it to our public folders. Up until a week ago, it was working fine. Everyone had permissions to edit and add new contacts to this folder. Recently, however it has started acting strange. While I can when opening an EXISTING contact see the form, and have no problems with the form while creating NEW contacts, everyone else in the office no longer gets the form when they are opening EXISTING contacts. It is defaulting to the standard Exchange form. If they double-click to create a new contact in this folder it does (as the folder permissions state it should) use and display the new form. Any help for why all of a sudden this folder no longer displays only the EXISTING contacts using the custom form?
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#3
September 6th 06, 12:31 AM
posted to microsoft.public.outlook.program_forms
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Custom Form getting funky and not displaying
Sue,
Yeah, that's the first thing we tried, but that's not it. Before when it was a FRMCACHE.dat issue you would not be able to view the form AT ALL. Now, the form pops up if they go to create a new one, but not if they open an existing client. And these existing clients were CREATED using the custom form. "Sue Mosher [MVP-Outlook]" wrote: Try clearing the forms cache. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "Angyl" wrote in message ... I've created a custom form (no code) to serve as our client database in Outlook and published it to our public folders. Up until a week ago, it was working fine. Everyone had permissions to edit and add new contacts to this folder. Recently, however it has started acting strange. While I can when opening an EXISTING contact see the form, and have no problems with the form while creating NEW contacts, everyone else in the office no longer gets the form when they are opening EXISTING contacts. It is defaulting to the standard Exchange form. If they double-click to create a new contact in this folder it does (as the folder permissions state it should) use and display the new form. Any help for why all of a sudden this folder no longer displays only the EXISTING contacts using the custom form?
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#4
September 6th 06, 02:08 AM
posted to microsoft.public.outlook.program_forms
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Custom Form getting funky and not displaying
Have you checked the MessageClass and Size property values on those items and compared them with "good" items?
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "Angyl" wrote in message ... Sue, Yeah, that's the first thing we tried, but that's not it. Before when it was a FRMCACHE.dat issue you would not be able to view the form AT ALL. Now, the form pops up if they go to create a new one, but not if they open an existing client. And these existing clients were CREATED using the custom form. "Sue Mosher [MVP-Outlook]" wrote: Try clearing the forms cache. "Angyl" wrote in message ... I've created a custom form (no code) to serve as our client database in Outlook and published it to our public folders. Up until a week ago, it was working fine. Everyone had permissions to edit and add new contacts to this folder. Recently, however it has started acting strange. While I can when opening an EXISTING contact see the form, and have no problems with the form while creating NEW contacts, everyone else in the office no longer gets the form when they are opening EXISTING contacts. It is defaulting to the standard Exchange form. If they double-click to create a new contact in this folder it does (as the folder permissions state it should) use and display the new form. Any help for why all of a sudden this folder no longer displays only the EXISTING contacts using the custom form?
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#5
September 6th 06, 04:15 PM
posted to microsoft.public.outlook.program_forms
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Custom Form getting funky and not displaying
Uh...no??
Not sure how to do that. "Sue Mosher [MVP-Outlook]" wrote: Have you checked the MessageClass and Size property values on those items and compared them with "good" items? -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "Angyl" wrote in message ... Sue, Yeah, that's the first thing we tried, but that's not it. Before when it was a FRMCACHE.dat issue you would not be able to view the form AT ALL. Now, the form pops up if they go to create a new one, but not if they open an existing client. And these existing clients were CREATED using the custom form. "Sue Mosher [MVP-Outlook]" wrote: Try clearing the forms cache. "Angyl" wrote in message ... I've created a custom form (no code) to serve as our client database in Outlook and published it to our public folders. Up until a week ago, it was working fine. Everyone had permissions to edit and add new contacts to this folder. Recently, however it has started acting strange. While I can when opening an EXISTING contact see the form, and have no problems with the form while creating NEW contacts, everyone else in the office no longer gets the form when they are opening EXISTING contacts. It is defaulting to the standard Exchange form. If they double-click to create a new contact in this folder it does (as the folder permissions state it should) use and display the new form. Any help for why all of a sudden this folder no longer displays only the EXISTING contacts using the custom form?
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#6
September 6th 06, 04:46 PM
posted to microsoft.public.outlook.program_forms
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Custom Form getting funky and not displaying
View | Arrange By | Current View | Customize Current View | Fields.
"Angyl" wrote in message ... Uh...no?? Not sure how to do that. "Sue Mosher [MVP-Outlook]" wrote: Have you checked the MessageClass and Size property values on those items and compared them with "good" items? "Angyl" wrote in message ... Sue, Yeah, that's the first thing we tried, but that's not it. Before when it was a FRMCACHE.dat issue you would not be able to view the form AT ALL. Now, the form pops up if they go to create a new one, but not if they open an existing client. And these existing clients were CREATED using the custom form. "Sue Mosher [MVP-Outlook]" wrote: Try clearing the forms cache. "Angyl" wrote in message ... I've created a custom form (no code) to serve as our client database in Outlook and published it to our public folders. Up until a week ago, it was working fine. Everyone had permissions to edit and add new contacts to this folder. Recently, however it has started acting strange. While I can when opening an EXISTING contact see the form, and have no problems with the form while creating NEW contacts, everyone else in the office no longer gets the form when they are opening EXISTING contacts. It is defaulting to the standard Exchange form. If they double-click to create a new contact in this folder it does (as the folder permissions state it should) use and display the new form. Any help for why all of a sudden this folder no longer displays only the EXISTING contacts using the custom form?
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#7
September 6th 06, 06:38 PM
posted to microsoft.public.outlook.program_forms
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Custom Form getting funky and not displaying
NM! I solved the problem with Omsgclas.exe recommended from the Microsoft
KB. Thanks for your help! "Angyl" wrote: I've created a custom form (no code) to serve as our client database in Outlook and published it to our public folders. Up until a week ago, it was working fine. Everyone had permissions to edit and add new contacts to this folder. Recently, however it has started acting strange. While I can when opening an EXISTING contact see the form, and have no problems with the form while creating NEW contacts, everyone else in the office no longer gets the form when they are opening EXISTING contacts. It is defaulting to the standard Exchange form. If they double-click to create a new contact in this folder it does (as the folder permissions state it should) use and display the new form. Any help for why all of a sudden this folder no longer displays only the EXISTING contacts using the custom form?
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