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#1
September 26th 06, 11:06 PM
posted to microsoft.public.outlook.program_forms
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Forwarding a copy of a form from a Public Folder to a user's inbox
Our organization uses a public folder with an associated form to post IT
support tickets to a central location. When certain criteria is entered on the form, then a copy of the form would be e-mailed to certain users' mailboxes. Those users would then be able to double click on the forwarded copy of the form to open it as if they had browsed to the Public Folder to open it. We were using Outlook XP and Exchange 2000, and this functionality worked flawlessly. However, we have upgraded to Exchange 2003 Enterprise (still using Outlook XP), and the functionality has since stopped working. The public folder no longer forwards a copy of the form, it only send a FW: blank e-mail. We're looking for assistance to get this working in 2003 as it did with Exchange 2000. Any thoughts? Thanks in advance! 
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