What build number of Outlook 2003? Unless you've installed at least SP1, you can expect plenty of problems with custom forms in public folders.

However, caching a form definition (i.e. the forms cache) and caching an item are two entirely different issues, and the symptoms suggest that your problems center on caching items. Is this a custom ActiveX control you're using? Maybe it's not properly releasing the Outlook item when the user is finished with it?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Joel Allen" wrote in message news:W9zHf.1675$Eq.511@trnddc02...
I'm sorry, here goes:

I am developing task management in Outlook, where I am using Outlook forms.
I have one form which is sent from users to one e-mail address where it
will
be processed like tasks (not standard Outlook tasks). There are about 10
operators which can process this task so I have implemented a control based
on a
mail flag. This control will check if is form opened by another user and
prevent it from duplicate processing. The problem is that Outlook is
caching the
form and when I open a form by one user, Outlook will cache this state and
he
will use this state everytime when I open it from this one user, so he is
not
accepting changes (about flag on mail) which are made by another user.
Outlook
accepts changes only after a restart. This is causing Conflict
messages and so on.

- I think that this work properly if I was able to disable
this Outlook feature about remembering the state of forms but I don't know
how to
do it.



Now when all the users run tasks from TS, none of these problems happen
whatsoever - it's just that I can't have them working from TS all the time.



Hope that made sense,

Joel


"Sue Mosher [MVP-Outlook]" wrote in message
...
You haven't described the actual problem with any detail yet.




"Joel Allen" wrote in message
news:jSoHf.989$Lr.256@trnddc01...
Do you have a suggestion as how to fix it?

"Sue Mosher [MVP-Outlook]" wrote in message
...
Forms cache on TS wouldn't be persistent between sessions. Less chance of
corruption.


"Joel Allen" wrote in message
...
Hello,

Having form cache problems on Outlook 2003 in public folders.

No problem whatsoever if I run the form via Terminal Server. What is
different about Terminal Server vs. the local that would free up any
errors?

Thanks for your help.

Joel