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#1
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I have 1 user that cannot open forms in our Outlook puplic folders. It shows
the email header but the body is blank. He has Outlook 2003 installed. |
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#2
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Is the user opening existing items created with a custom form or trying to create a new item? Is the form published to the public folder?
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "Sam" wrote in message ... I have 1 user that cannot open forms in our Outlook puplic folders. It shows the email header but the body is blank. He has Outlook 2003 installed. |
#3
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The user is opening an exhisting form in our Outlook public folder.
"Sue Mosher [MVP-Outlook]" wrote: Is the user opening existing items created with a custom form or trying to create a new item? Is the form published to the public folder? -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "Sam" wrote in message ... I have 1 user that cannot open forms in our Outlook puplic folders. It shows the email header but the body is blank. He has Outlook 2003 installed. |
#4
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Have the user try to create a new item. That will usually cache the new version of the form. Or you could just try clearing the forms cache.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "Sam" wrote in message ... The user is opening an exhisting form in our Outlook public folder. "Sue Mosher [MVP-Outlook]" wrote: Is the user opening existing items created with a custom form or trying to create a new item? Is the form published to the public folder? "Sam" wrote in message ... I have 1 user that cannot open forms in our Outlook puplic folders. It shows the email header but the body is blank. He has Outlook 2003 installed. |
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