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#1
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We have a Customer Management product which synchronises a number of
different accounting and POS systems to custom OL Contact forms. This has been fine for 1-2 users. However, we need to make this available for multiple users, enabling them to access a common journal folder, so they can see all activities, tasks, phone calls, emails, appointments relating to contacts in our default shred folder. The public journal folder has too many limitations - we would like users to be able to use their own Journal Folder as they do now, but have copies of relevant activities (ie where related to contacts in the designated Contat folder, and not marked Private), copied into a shared journal folder which has the same functionality as the personal journal folder - except that activity owners' details will also be provided. Obviously, this would need to be updated as activity items are updated. Cab anyone please point me in the right direction as to what tools may already be available - if not, some pointers on how this may be done? We have up to 20 users with our own product, but have also been requested to provide assitance with another entity, whose mid range accounting product may have up to 200 users. We are happy to specify that users must be using MS Exchange if necessary. Many Thanks in anticipation Cathy |
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#2
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The best place to check for existing tools is at the Utilities page at
www.slipstick.com. Go to the bottom of the home page and click the Utilities link. If you were to code this yourself probably the best place to start is with the sample Northwind Contact Management application in Randy Byrne's Building Applications with Microsoft Outlook 2002 book. It has the application on the book CD so it's easy to work with and it could serve as a framework for what you want. -- Ken Slovak [MVP - Outlook] http://www.slovaktech.com Author: Professional Programming Outlook 2007 Reminder Manager, Extended Reminders, Attachment Options http://www.slovaktech.com/products.htm "CRM Cathy" wrote in message ... We have a Customer Management product which synchronises a number of different accounting and POS systems to custom OL Contact forms. This has been fine for 1-2 users. However, we need to make this available for multiple users, enabling them to access a common journal folder, so they can see all activities, tasks, phone calls, emails, appointments relating to contacts in our default shred folder. The public journal folder has too many limitations - we would like users to be able to use their own Journal Folder as they do now, but have copies of relevant activities (ie where related to contacts in the designated Contat folder, and not marked Private), copied into a shared journal folder which has the same functionality as the personal journal folder - except that activity owners' details will also be provided. Obviously, this would need to be updated as activity items are updated. Cab anyone please point me in the right direction as to what tools may already be available - if not, some pointers on how this may be done? We have up to 20 users with our own product, but have also been requested to provide assitance with another entity, whose mid range accounting product may have up to 200 users. We are happy to specify that users must be using MS Exchange if necessary. Many Thanks in anticipation Cathy |
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Thanks very much Ken - have checked out all the add-ons on Slipstick (I have
virtually lived on Sue's site for the past 5 years!!), but none appear to do quite what we need - however, will now check the utilities. Is what we are seeking to do, possible? "Ken Slovak - [MVP - Outlook]" wrote: The best place to check for existing tools is at the Utilities page at www.slipstick.com. Go to the bottom of the home page and click the Utilities link. If you were to code this yourself probably the best place to start is with the sample Northwind Contact Management application in Randy Byrne's Building Applications with Microsoft Outlook 2002 book. It has the application on the book CD so it's easy to work with and it could serve as a framework for what you want. -- Ken Slovak [MVP - Outlook] http://www.slovaktech.com Author: Professional Programming Outlook 2007 Reminder Manager, Extended Reminders, Attachment Options http://www.slovaktech.com/products.htm "CRM Cathy" wrote in message ... We have a Customer Management product which synchronises a number of different accounting and POS systems to custom OL Contact forms. This has been fine for 1-2 users. However, we need to make this available for multiple users, enabling them to access a common journal folder, so they can see all activities, tasks, phone calls, emails, appointments relating to contacts in our default shred folder. The public journal folder has too many limitations - we would like users to be able to use their own Journal Folder as they do now, but have copies of relevant activities (ie where related to contacts in the designated Contat folder, and not marked Private), copied into a shared journal folder which has the same functionality as the personal journal folder - except that activity owners' details will also be provided. Obviously, this would need to be updated as activity items are updated. Cab anyone please point me in the right direction as to what tools may already be available - if not, some pointers on how this may be done? We have up to 20 users with our own product, but have also been requested to provide assitance with another entity, whose mid range accounting product may have up to 200 users. We are happy to specify that users must be using MS Exchange if necessary. Many Thanks in anticipation Cathy |
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Sure it's possible. Randy's sample app does similar things, and I've done a
few like that myself, although I use a COM addin approach and not custom forms. Most Outlook devs have probably written a similar app at one time or another. BTW, Slipstick has been Diane's site for a couple of years now. Sue runs www.outlookcode.com. -- Ken Slovak [MVP - Outlook] http://www.slovaktech.com Author: Professional Programming Outlook 2007 Reminder Manager, Extended Reminders, Attachment Options http://www.slovaktech.com/products.htm "CRM Cathy" wrote in message ... Thanks very much Ken - have checked out all the add-ons on Slipstick (I have virtually lived on Sue's site for the past 5 years!!), but none appear to do quite what we need - however, will now check the utilities. Is what we are seeking to do, possible? |
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